Jamontray Mike
Waited 20 min for undercooked and cold food! Unbelievable how disgusting this plate looked. I took a small bite of the wing and bread which were both cold. Wings were not cooked well done, the fries were soggy, and the tenders were not hot. Worst experience ever!
… moreMaggie
We visited just before the dinner rush and got out to go order quickly! The drive thru was filling up but they got our order out, as well. The exterior and interior were clean, the food tasted great, and the cashier was friendly. Thanks guys!
… moreBri Bri
Came to drive through last night around 10:15! I ordered the kickin chicken sandwich meal and when I got to the window that’s not even what they had on their screen! They had me for the wings and then! So they had to redo my order and had me pull up to the door! I waited almost 20 minutes for my order and it still haven’t been brought out! When I asked for my money back that’s when the young lady who is the manager came out! I must say kudos to her so she was very very polite! Like I told her if it was because of her and her politeness I would have just really got my money back because that staff last night play too much! The whole time they won’t ask the window they just played taking my order they played! There shouldn’t have been three cars hard way down food while they were in there playing around! So again this is not directed to the manager because she was wonderful and I felt so bad for her because it’s like she was just in there with a bunch of teenagers who just wanted to play games! I get sometimes work get stressful and you want to have fun but at the end of the day, it’s also a seriousness to get your food out to your customers paying customers at that! The kids need to really take their job serious, or don’t even work
… moreMama Mimi
Food was as ordered; Marlo (I think that’s his name) in the kitchen was respectful of my special request of crispy fries and toast well done on both sides (texture). He didn’t get frustrated and he made sure that I was happy with how my plate was presented – I really appreciate that! Restaurant/bathroom was clean and seem to be well maintained.
… moreJay Pickens
My son and I went here last week. I ordered a big Zac’s snack meal and he got the kiddie finger. We waited 45 minutes for an order that takes 6 minutes to cook. Our order wasn’t even ready after the 45 minute wait. We just left. There was probably about 20 other people waiting and outraged. This business has really gone down hill. I will never return. It’s clear the management team is non existent.
… moreNorman Hoesly
We waited over 20 plus min for our food. Soda machine was nasty no coke. Salad was ok but my 4 fingers chicken meal had cold/not cooked fries chicken fingers were small should be called nuggets. Dirty tables and trash overflowing.
… moreJames Manning
This one is hard to rank. Its hit or miss each time I visit. Sometimes the staff is fast and friendly and other times its very poor service. Sometimes the food is hot, fresh and as expected, and other times its just wrong and takes a couple times to get correct. Over all id recommend as I believe that the store is headed in the right direction.
… moreRick
This used to be a great place to go. No longer! Worst service ever. They used to have great wraps, but changed to quesadillas, which were pathetic. We sat for over 30 minutes, waiting on our food. Other people were frustrated as well Had to ask for napkins and condiments. Really?
… moreRamona Johnson
When we arrived, at lunchtime, they were very busy. The drive thru was packed and the dining room was open. We were not greeted, but were able to place our order quickly. Given how busy they were, the wait was to be expected. After receiving our meal, it was discovered that we had not received nor been charged for an additional fry that was ordered. I had to go back inside to place another order. The wait for an order fries was ridiculously long. The food was tasty, but given the hassle, it wasn’t worth it.
… moreAngela Mcdonald
Placed an order online at 6:04pm. Order said ready at 6:30. Arrived at 6:15pm, checked in. Watched 30+ car drive through the drive through and get their orders. At 6:45 we had to GO INSIDE to pick up my food. Inside the high-school aged staff hands me my food that’s been sitting in the windows since 6:20. No apologies or anything. Get home and we were missing two chicken fingers, fried pickles cold and soggy and the salad was missing the extra toppings we paid for and to top it off both milk shakes were melted. Tried calling the restaurant mutilple times with NO ANSWER! Poor management! Poor service! I want a full refund! What the point in offering CURB SIDE SERVICE when if FACT you MUST GO INSIDE to get it yourself because the staff is too lazy to do their jobs!
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