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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Hours
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11:30 PM |
| Saturday | 10 AM–11:30 PM |
Address and Contact Information
Address: 5 Walnut Grove Rd SE, Cartersville, GA 30120
Phone: (770) 607-0005
Menu Photos
Order and Reservations
Order: Order online
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5 Walnut Grove Rd SE Cartersville GA – Zaxbys
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Reviews
Beach Mom
The tiniest and driest wings and fingers known to man. I paid extra for sauce on my chicken fingers. The sauce was almost non existent. The little 2.5 inch wing was cute, not. Why is there a bone going across the top of my chicken wing (see photos)?
… moreJ. R.
Outstanding Service from Frank amd his Team at Zaxby’s
My order was messed up on 10/7/2025, so I called and spoke with Frank, the manager on 10/8/2025. He asked me to come in so they could make it right, and to my surprise he replaced my entire order and made sure I had everything before I left. It was a 30‑minute drive to get there, but his professionalism and dedication to taking care of the customer made it completely worth it. I truly appreciate the excellent service—thank you, Frank!
… moreMy order was messed up on 10/7/2025, so I called and spoke with Frank, the manager on 10/8/2025. He asked me to come in so they could make it right, and to my surprise he replaced my entire order and made sure I had everything before I left. It was a 30‑minute drive to get there, but his professionalism and dedication to taking care of the customer made it completely worth it. I truly appreciate the excellent service—thank you, Frank!
Elise Eubanks
Went in to do a takeout order since the drive through was so long. Ordered a grilled house salad and wings and things requested wimpy sauce on the wings and teriyaki on the tenders. Got home and there was no sauce on the wings and did not get any zaxby sauce. Also for the price the wings were way too small and overcooked because they are so small. It will be a while before I eat with you again
… moreVanessa B. W.
I just wanted to start off and say I’m really disappointed in the service of this Zaxby’s location. Every time I come I place a mobile order so I have my whole family’s order and payed for before I arrive at the store. I do this for my convenience and the store’s convenience. Whenever I show up they just tell me “oh it just came in but go ahead and pull up” at the drive thru intercom. When I pull up to them window the try to get me to part (which most of the time I do) but the last few times I have pulled up they always have my order completely wrong or give me someone else’s order. Tonight I placed a mobile order. Same thing, was told to park and I refused I tried to explain to the manager why and he didn’t want to hear anything I was saying just was talking over me. My husband and I could over hear him on the other side of the drive thru window complaining loudly about us as if we couldn’t hear him. I’m really tired of the poor customer service I have received here it’s definitely not the first time I’ve had rude service but definitely don’t expect that from a manager…
Location:
5 walnut grove rd se
Cartersville, GA 30120
… moreLocation:
5 walnut grove rd se
Cartersville, GA 30120
Sean Thomasson
Drive through was super long. There was a homeless guy, bothering one of the employees and digging through the dumpster. Mostly teenagers working paying no attention to orders, I aordered a large fry and this is what I got…
… moreRichard Richard
I had an embarrassing number of requests and the manager was very kind and respectful through all of
Them. First I crushed my son’s kids cup in mistake and spilled a huge mess. He was very accommodating and said he would take care of it so I could enjoy my meal.
Later when my wife got the chipotle tacos instead of the avocado ranch, the manager remade it personally.
… moreThem. First I crushed my son’s kids cup in mistake and spilled a huge mess. He was very accommodating and said he would take care of it so I could enjoy my meal.
Later when my wife got the chipotle tacos instead of the avocado ranch, the manager remade it personally.
Southern Allstar
Ba very cautious with the Goth Soul at the Drive-thru. DO NOT be Happy. DO NOT be in a Good Mood and most importantly Please DO NOT Say Thank You-Have a nice Day to Her. Such a shame. She’s Awesome. I do care about Her. It would be a privilege to to get a call to go change a tire for Her at 3am on the side of I-75 during a Tornado Warning and I will in a heartbeat. So please Forgive me for being in a good Mood at Your Drive-thru Drive-thru. I have however put a post it note on the windshield reminding me to turn the happy switch off for future visits.
Management: Please treat Her like Gold with A Nice Promotion and Raise. It tears my heart to shreads that She’s uncomfortable with kindness.
… moreManagement: Please treat Her like Gold with A Nice Promotion and Raise. It tears my heart to shreads that She’s uncomfortable with kindness.
Bill DeArmon (Bill)
Came in at 3pm on May 28, 2023. The restaurant looked mostly clean except for the drink station, but it smelled like an old mop.
I ordered the Zazby signature sandwich with fries and drink. Chicken was dry and tasted old, pickles were wilted like soggy lettuce, and the fries were old and cold.
Most of the drinks were out of service.
The only star in this experience was the young lady at the counter (her name was Jiyah). She was very pleasant and very professional, definitely hard to find these qualities these days.
5 star for service, 1 for food and 3 for cleanliness.
… moreI ordered the Zazby signature sandwich with fries and drink. Chicken was dry and tasted old, pickles were wilted like soggy lettuce, and the fries were old and cold.
Most of the drinks were out of service.
The only star in this experience was the young lady at the counter (her name was Jiyah). She was very pleasant and very professional, definitely hard to find these qualities these days.
5 star for service, 1 for food and 3 for cleanliness.
shy bishop
didn’t realize how late it was, came around the drive through 10 minutes before they closed it, they still served my food hot with great service!! the night crew deserves a raise, great staff!
… moreJordan Marshall
Tried to order through the app, and apparently this store’s online ordering was down at the time. I went in the store to use a promo the app was offering and was told I had to go to another location to use it. Lots of room for improvement from a customer service side.
… more