Chris C.
Food quality itself was pretty great but very disappointed that for the 2nd consecutive time, I ordered a Kickin Chicken Sandwich with Ranch AND Nuclear Sauce (bc I love that kick lol) and both times I ended up with a ranch sandwich
… moreEric Oakley
Normally I’d drive away and deal with another disappointing purchase and eat it, literally… but after opening my Togo order to see a half eaten piece of toast… I felt compelled to share this to the world…. some staff changes are in need for the night of 1/18/26… place was a dumpster fire… disgusting
… moreRoxanne Reddick
Hands down, this Zaxbys was fresh! The employees were attentive and actually smiling unlike every other place we go to. Usually employees will act like they don’t see you and ignore you or just frown the entire interaction. everyone was doing excellent at their job and everything down to the catch-up packets was organized and clean. Great job everybody! Two chicken thumbs up!
… moreAnt
Went here before they were supposed to close late the other day (about 40 minutes). Menu board was turned off even tho there was still one car in the drive thru.
Didn’t bother to check and see if the place was open, because if it looks closed I’m betting the food isn’t going to end up that great.
… moreMelodie Evans
I’ve had multiple frustrating experiences at this location. On my most recent visit, I stood at the register for several minutes while an employee entered orders for othe employees, only to be followed behind me by another customer complaining about their incorrect order. The trash cans were overflowing, and I waited 30 minutes for my food and this was while only 3 tables had people at them and 4 people waiting on food.
On a separate visit, I went through the drive-thru and was told it would be a 20-minute wait for wings. I agreed to wait, but when I pulled up, the wings were already ready—leaving me confused about the accuracy of the wait times.
Overall, the service feels disorganized and inconsistent. I’m not sure why I keep giving this place another chance.
… moreJessica Peay
Horrible service and even worse food. This is their boneless wings. Barely even a drizzle of sauce. Ridiculous.
… moreMark Scott
Both our salads were missing the French fried onions. After seeing this message Zaxby’s was quick to get in touch with me and the manager called me within an hour to ask when I could come by and get two free salads on them. Customer service is fantastic at this location.
… moreAngel
If you ask for no seasoning on fries, just know they don’t care. I’ve tried 2 separate times to get no seasoning fries, and each time has been a massive fail. There will not be a 3rd. It’s really not rocket science to do the job you’re paid for correctly. I’ve worked fast food, it really isn’t hard. Plus, you guys only had 2 cars in drive thru. There are no excuses.
… moreKadence
no thanks from me charging extra for sauce and not giving them. not letting there be a no drink option online and then the drinks taste like lightly carbonated sewer water.
… moreBrad Cain
Dirty lobby, dirty behind the front counter. Barely gave us sauce when we asked for more. Drink machine low on everything. What happened to this place?
… more