Jessica Rowland
Zaxbys, please fill your sauce cups. Those things cost money. I got 30 tenders and ordered extra sauce and the cups weren’t even filled a quarter of the way. If that’s the case, they should be free
… moreHunter Bish
Been here a few times. Chicken is usually fine. Staff seems nice enough. Issue is they tend to overcook everything. Burned the fried pickles and then threw them into the container soaked in the grease. Melted through the container.
… moreAna’Eis Malone
I don’t even want to know what was going on in that kitchen for this gnat to get in my drink, but I suggest you guys thoroughly check your drinks to make sure there’s nothing in them before you leave.
… moreDanielle Service
This was my first experience at a Zaxby’s and wow, it was terrible. I feel bad for the chicken who died to make the strips I ate. They were rubbery and dry and had been clearly sitting out under the heat lamp for hours. The worst part was that I paid $11 for this junk! Only reason I tried them was it was Sunday and Chick Fil A was closed … never again. One of my worst fast food experiences by far.
… moreDevarous Lasane
The bathroom was filthy. The service was horrible. The “manager”, what the hell. My fries were redrops, wrong wings and the toast was as dry as the Sahara! I requested a full refund. I’ll never go back.
… moreHari Swami
Chick Fill A nearby was overcrowded and we needed something quick to bite on our way. Place was so moist, sticky everywhere, didn’t feel comfortable to be seated but no choice. Food was terrible. Didn’t even feel like eating. Took a bite and trashed it. If you are expecting a quality food, I would avoid. But staffs were very nice. My kids took a couple of bites and they hated it too.
… moreCody Maxwell
Evening managers customer service is trash! An error on their end that could of been solved quicker with him taking the time & knowing how to speak to someone instead i had to call customer support have them email me my order summary again just to get my food. Said im slowing him down by talking to him and “heres where you messed up at because you lying” & “ if you didnt use the app i cant help you” took me spending an hour in the restaurant to get a $10 order because he dont got time to speak. Overly unprofessional, short, and loud. Take the time and drive to the north road location atleast you can actually talk to someone in management there with a professional demeanor
… moreKirstin Palumbo
Waited to order, was told they weren’t serving full menu (understandable, it was 30 mins before closing and the staff was friendly about it). However, if you are stilling willing to serve, make sure you get the order right. Clarified our order 3 times, waited 20 minutes, and still got it wrong (along with the smallest, lukewarm chicken fingers).
… moreKevin Fann
I stopped by this location at 9:30 on a Saturday night after a Softball tournament , and the drive thru was busy. I waited 15 minutes just to place the order and 15 minutes to receive my four meal. I’m from out of town so once I receive food I proceed to the interstate and when kids opened box’s food literally smelt like a cigarette ash tray (Burnt Smell). Needless to said I wasn’t turning to wait another 30 minutes to get a refund or a new order so meals were trashed.
Zaxby’s is the family’s favorite restaurant and have been to different locations hundreds of times and never encountered anything like this. I noticed other reviewers had this very same complaint and I’m curious to know what was causing the burn smell on food because it didn’t look burnt or anything different than usual.
Management/ Customer Support needs to look into this recurring problem. I’m out of $50 due to someone lack competency or laziness.
… moreLeelee Lynn
Similar to Huey Magoos. Good chicken. Yummy cheese bites. Fries were a little over seasoned. Overflowing trash bins during lunch time.
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