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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 905 Us Highway 401 S, US-401, Laurinburg, NC 28352
Phone: (910) 277-3703
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
905 Us Highway 401 S Laurinburg NC – Zaxbys
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Reviews
Rain
This was my first time going to this Zaxby’s location. I ordered a birthday milkshake at the drive thru and when I got to the window I saw the guy making it. I handed the female (at the window) my card and told her to let him know that I didn’t want whipped cream nor cherries on my milkshake. He RUDELY turned to the female coworker and said, “Well she didn’t say nothing!!” Then he attempted to throw the birthday milkshake in the trashcan to the right of him when the female coworker (working the window) told him, “Don’t throw that away.” So I watched as he made a second birthday milkshake for me and he passed it to the female coworker (working the window) and turned and walked away.
I wasn’t feeling “confrontational” so I didn’t ask for the manager. I got my birthday milkshake, got my card and my receipt and said, “Thank you.” and drove away.
The receipt says:
“Employee: Aniston W”
“Closed by: Makayla L”
My thoughts are, if he didn’t want to work today, he should’ve called out. Better yet, you guys may need to retrain on Customer Service, Satisfaction, and Courtesy. If you are going to run a business and be profitable, it’ll be good to hire people that actually wants to be there!!
… moreI wasn’t feeling “confrontational” so I didn’t ask for the manager. I got my birthday milkshake, got my card and my receipt and said, “Thank you.” and drove away.
The receipt says:
“Employee: Aniston W”
“Closed by: Makayla L”
My thoughts are, if he didn’t want to work today, he should’ve called out. Better yet, you guys may need to retrain on Customer Service, Satisfaction, and Courtesy. If you are going to run a business and be profitable, it’ll be good to hire people that actually wants to be there!!
Nia Williams
Our JV Volleyball Team and Soccer Team played in Laurinburg tonight and afterwards we stopped by here to eat. The crew was very patient, respectful, helpful and went above and beyond to make sure everyone had what they needed. It was over 25 people may be 30. They greeted us with a smile and was well stocked. Thank you to the whole crew… Some we didn’t have direct contact with because they were in the kitchen but I want to shout out all of them… Kudos Ja’Kobe, Amaya, India, Makayla-Mgr, Philip, Egypt, DaeDae, Chris, Cupcake and Derek…. we appreciate your hard work tonight!!!
… morePastor Billy Shaw
Had a great experience here this week. We were traveling through, and the only reason we ended up here was a bad experience at a competing chicken place nearby. Got the Signature Sandwich – not a meal. Everything was done right and fast with a smile. If we lived nearby, we would be regulars. Thank you!
… moreCharlie Holcomb
Bathroom was nasty and no soap. High chair was unusable as was so filthy. Ordered 2 dinners with coleslaw. There was no coleslaw present. Asked for it at the counter. Was told they were out of it which they had not told us when we ordered! Also, ordered fries with no seasoning which is a standard option in the Zaxby’s menu. Got ours loaded with tons of salt and seasoning. The chicken tenders were good thankfully. Not a good Zaxby’s location.
… moreSonya Leach
My experience has been horrible since they have this manager dark skin with huge eyes. Her attitude is nasty. All I asked for was hot food. Not only was my food hot and not done but on top of that I had to wait almost an hour or more. I asked for my receipt. She gave me a receipt for food. I did not even order on top of that. When I call back in to complain about it I asked what’s the name of the GM. She refused the name she refused to give me any service and all I asked for was full food and the receipt is for a refund. She said that they could not refund me if the food is not raw or there’s hair in it. And I’m sorry but my food is definitely raw. My chicken is way overcooked and my fries are raw. This is unacceptable. I will complain to the better Business bureau. I’ve been calling corporate corporate says they can’t do anything so if they can’t handle business better than this, this will be the last time I will ever spend my money at Zaxby’s
And what’s more more disturbing is the fact when I talk to the rest of the crew. They’re complaining about management as well so I’m certain it is a failure in management. Someone needs to come in this store and take over before they end up closing.
… moreAnd what’s more more disturbing is the fact when I talk to the rest of the crew. They’re complaining about management as well so I’m certain it is a failure in management. Someone needs to come in this store and take over before they end up closing.
Matthew McLeod
I wish I could give 0 stars…
Very poor and slow service.
I waited over 30 mins for my order just for the chicken to be uncooked, the fries weren’t seasoned, got the wrong sauce and the toast wasn’t even cut. After complaining I had to wait 1.5 hours for them to cook another batch of chicken. 2 hours total, so much for “fast food” and the staff wasn’t in any rush to fix our order and just didn’t seem to care.
I used to love eating here but things have really gone downhill. I’ll highly recommend you go somewhere else to get your food.
… moreVery poor and slow service.
I waited over 30 mins for my order just for the chicken to be uncooked, the fries weren’t seasoned, got the wrong sauce and the toast wasn’t even cut. After complaining I had to wait 1.5 hours for them to cook another batch of chicken. 2 hours total, so much for “fast food” and the staff wasn’t in any rush to fix our order and just didn’t seem to care.
I used to love eating here but things have really gone downhill. I’ll highly recommend you go somewhere else to get your food.
Tips From A Bellman
This was my first time going to a Zaxby’s . I meant to go to one when I was in the Carolinas last time in 2019 , but I had so much good Country food and Carolina Bbq that I didn’t go to one . This time just before I left to go back to Las Vegas , I went to this one October 11 , 2021. I have to say I was really disappointed . We have Raising Cane’s in Las Vegas and I thought it would be on par with them , nope . Raising Cane’s is soooo much better . The only thing I can say is that Zaxby’s has a better selection of items to choose from . Raising Cane’s is mostly Chicken Fingers , Texas Toast , Coleslaw , Sweet Tea , and one dipping sauce that is really good . They have a lot of locations and people love them .
I parked and went inside even though I was getting mine to go , so I could see how the inside looked . The drive thru lane was a little backed up anyway . After checking out the menu , I decided to get Chicken Fingers and Fries . I was going to try the Cajun Club Chicken Filet Sandwich and asked the cashier if she had tried it and she said no . I figured maybe I would try it next time . I got either the Zax Sauce or Spicy Zax Sauce , but it didn’t taste any where as good as Raising Cane’s . The floor by the soda machines was wet , I’m talking a puddle ! I got a soda at first , but it tasted like mostly carbonated water , so I poured it out and got sweet tea .
I sat for a while and I mean a while till I finally got my order . A couple people who came in after me got there food before me which was not nice . One guy came in from the drive thru while I was waiting and was complaining about something wrong with his order , like maybe they forgot something . He was not happy . I would like to try some of their different sandwiches and other items next time I come back to the Carolinas , but probably a different location like maybe Waynesville near where my sister lives .
… moreI parked and went inside even though I was getting mine to go , so I could see how the inside looked . The drive thru lane was a little backed up anyway . After checking out the menu , I decided to get Chicken Fingers and Fries . I was going to try the Cajun Club Chicken Filet Sandwich and asked the cashier if she had tried it and she said no . I figured maybe I would try it next time . I got either the Zax Sauce or Spicy Zax Sauce , but it didn’t taste any where as good as Raising Cane’s . The floor by the soda machines was wet , I’m talking a puddle ! I got a soda at first , but it tasted like mostly carbonated water , so I poured it out and got sweet tea .
I sat for a while and I mean a while till I finally got my order . A couple people who came in after me got there food before me which was not nice . One guy came in from the drive thru while I was waiting and was complaining about something wrong with his order , like maybe they forgot something . He was not happy . I would like to try some of their different sandwiches and other items next time I come back to the Carolinas , but probably a different location like maybe Waynesville near where my sister lives .
Pamela Townsend
If I could give them a zero I would!!!!! I ordered two salads, 2 teas, cheesecake bites, ask for my dressings, and the strawberry sauce for my bites!!!!
Do you know I didn’t get any sauce, dressings or forks!!!!!! This isn’t business at all
… moreDo you know I didn’t get any sauce, dressings or forks!!!!!! This isn’t business at all
Daniel Ward
Food was hot and fresh, and the customer service was great. They were having issues with the HVAC system and the floors were wet from the condensation leaking from the ceiling but they did have caution/wet floor signs out. The tables needed to be attended more because they were not wiping them down as customers were leaving.
… moreUnspecified Vee
Good chicken & salads. I got a bag of ice to take with us.
… more