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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 13967 Independence E Blvd, Indian Trail, NC 28079
Phone: (704) 893-0110
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Judith Israel
I just went to Zaxbys on Independence and oh my God. This store use to have a 100 on their door. Now its a 90 and I I know why. The service is going down hill. The wait in line is getting longer, and the food is not even hot when you get it. I just order veggie egg rolls. They were cold and burnt. Not only that I waited at the window several minutes before they pulled me up just to get cold burnt egg rolls. My fries wasn’t in the right box because I ordered a large. I didn’t even want to go back in for that, but as i drove down the road to take a bite of my egg rolls they were cold. So disappointed . Can’t go back because im on my lunch break. These restaurants really know how to mess a person’s day up. It just take seconds to do it right the first time. Quality and service over everything
… moreJenn S
What can I say. This place has been a disaster and poorly managed for years. Every time I decide to give it a try again, hoping for a positive change, I’m once again reminded why I stopped going the last time. Ordered via app. Arrive a few mins after the ready time provided. In drive thru they really struggled to first understand my very basic name and then to find my order, left the mic on while talking to other employees in trying to figure it out. They did eventually but of course my food wasn’t ready. Not that that ended up mattering. I was 4th in line. It took 28 minutes for me to get to the window. Quite a few folks left the line, tired of waiting. Thankfully I looked in the bag before leaving. Tossed nuggets barely had any sauce and no additional sauce was in the bag. No ketchup was in the bag. No napkins or cutlery either. Asked for extra seasoning since the fries had none on them. Oh, and my large drink, absolutely no ice. At all. So tea was warm. And of course the chicken was barely warm, the fries and bread cold, because of the long drive thru wait. To top it all off, the girl at the window gave me attitude when I asked for the missing items. Unfortunately I didn’t try the drink til I’d already left. Writing this so I have a reminder in 6 months why not to ever go there again.
… moreJulia Yaroshevich
Ordered a Great 8 boneless just to receive 5 pieces and a half serving of fries. Wow, not to mention a 15 minute wait in the drive thru line.
… moreZymariah Unique
Food was so delicious and fresh my tenders were so fresh and hot perfect size . I had asked for my coleslaw to be put in a side container they listened well and my order was perfect. Fresh buttery bread hot fries. I am very pleased with zaxbys in Indian Trail they were so bissy and they were fast and efficient and friendly. Great management, well managed well kept super clean. Came truw drive trew went inside after to use restroom. Was the cleanest restroom I have ever been to in any zaxbys I have been into.I felt so comfortable and I will be coming back next weekend with my family. I love zaxbys.
… moreNoah
Every time we come to this location, Audrey is always super friendly and makes the experience great. I don’t think I’ve ever encountered a more friendly fast food employee. This location is lucky to have someone like her.
… moreBen Blackburn
Ordered the 5 piece meal and only received 2 piece. I tried calling several times, but no answer. For $12 just to get two ..
… moreShakelia Brown
I ordered the Zaxby’s signature spicy sandwich meal. The chicken was old and hard, the bacon was crumbled, and the fries was extremely cold. The best thing was the strawberry lemonade drink. I have never had an issue with this location until today.
… moreIfeng Lin
Drive through. Ordered 2x wings and things traditional. Got home found out they gave me boneless. Went back to the store to get the wings replaced and they just toss the wrong order in the trash instead of offering it to the customer. Then I got my replacement wings and they were the smallest wings I’ve seen. Not coming back to this branch ever again. I’ll drive the extra 10 minutes to go to another location.
… moreSamuel Heckle
The two guys running the show on Wednesday Jan 22nd at noon deserve recognition. They weren’t just competent, they were damn good at their jobs. Quick, great service, and food was better than usual quality. It’s still fast food, but 5 stars relatively speaking!
… moreChloe Nichole
i’ve been to the Zaxby’s four times the past two times were good and the other two times I’ve went they have closed the store early every single time and customers have been complaining walking out because the doors were locked 30 minutes early. You’re losing business so if I was the manager, I would be pissed.
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