Lily Kay
Keep coming back bc I love their hot honey mustard wing sauce, but this company still remains to be 100% disappointing every time. Been to several around the triangle. This one, I got thru the drive thru in record time– Under 10mins. Last few locations it took me 30-45mins with no one else in line. But the chicken fingers here tasted really BAD and the size was comparable to the size of their wing flats. Can you please bottle your hot honey mustard sauce, I will be your No. 1 customer. And just put thay sauce on other people’s food.
… moreCorey Davis
The employees here are so friendly. Always take the time to help me figure out my order. Love how clean the restaurant is and how fresh the food always comes out. Has become my go to place to eat. The new tile floors and legacy machine in the dining room are great!
… moreShelley
The dine in option I don’t think was available since they were doing construction. It didn’t specifically state such just said inside was going through construction. The outside where parking and drive thru is has a lot of potholes. The food was good as I got the Grilled Chicken Zensation Salad. I tried to order a Coke and was told all Coke products were out which I find to be very odd. The drive thru cashier wasn’t very friendly
… moreJymmi Taylor
Ok, Zaxbys, did their thing today!!!
A few days ago, I went, and the food wasn’t what I was used to, so I kindly shared it with them. I promise I was kind . Today, I showed up and ordered the meal I get every time.. 5 traditional wings meal, wimpy sauce on the side, extra seasoning on the fries and down south sweetness of tea! AND FRIENDS…it was everything I needed it to be. Even the toast was on point!
Thank you, Zaxby staff, for caring about what you do and coming all the way through on this meal! You are so appreciated!!!!!
… moreSamuel Dailey
This has to be an average at best Zaxby’s. Everytime I order, the service is poor or the food is cold. They claim to never have sweet tea after 8 in the drive thru. I usually try to give them a benefit of doubt but it falls short almost everytime I order from here
… moreT C
Not a fan of this location. Inside needs a good deep cleaning and the soda machine is awful. All the sodas come out of the same spout which causes the drinks to taste weird. Some of the staff members are friendly and some are rude. Definitely don’t recommend this location.
… moreNick Colvin
Great experience today with my order! Super friendly staff and food was excellent, will be back!
… moreRalph Moxley
One of my favorite places to eat. I typically get a takeout. I did the same this time I got an order of the chicken wings of course meal. With celery toast and fries. Finally arrived home in Hillsborough coming from Kinston and I was very hungry since our breakfast at Kinston. The mail was a delight as usual I really enjoy that particular meal. Chris drove the truck and he made a trip over to Krispy Kremes well I made a trip over to Zaxby’s. I didn’t realize the Zaxby’s was that close until I looked up and was very happy to know that I had an entree before the donuts.
… moreOceana Gerald
Ordered a bunch food with extra sauces on the sides to work. Didn’t receive not one sauce for all this chicken not even the ones that come with the meals. Sent me the wrong drink. And didn’t even get any utensils.
… moreCandice Beasley
Good customer service should NOT be a lost art! We have “managers” that supposedly are leading the flock but they must have received their hospitality training from Oscar the grouch. It’s fast food and no one expects Michelin star food and service from Zaxby’s but what I do expect is an apology when you are wrong. This is the second time this restaurant has screwed up the order. If someone calls to say an error was made please don’t try to disprove what I’m saying. Listen and and then respond. Apologize. Be empathetic. Try to resolve the issue. I’m sure none of this means anything but all of my coins are hard earned and my time is precious. When I do my job poorly I have to answer for it but the gag is I work hard at everything I do.
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