3.9 – 391 reviews • Chicken restaurant
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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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zaxbys.com
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Reviews
Gerardo Ponce
I ordered the large meal at Zaxby’s, but I noticed the portion sizes weren’t consistent. The person I was with got noticeably more fries, even though we both ordered the same large meal. It’s a bit disappointing since the portion size should be the same for both. Please make sure the servings are even next time — consistency really matters for customers.
… moreJosh Smith
First off, no dipping sauce for the egg rolls. Complete BS. My cheese fries are just light cheese, extra ranch, only one tender, 2 pieces of bacon. This is the only thing I order at zaxbys. I’d rather have my money back.
… moreKim
We ordered thru door dash. And what they gave us all and all was what we ordered.( The person whom placed the order told me he did the order correctly – but I don’t think he did) . We are NOT Happy about The gal. Of tea that was non sweet and had NO lid or labels. ( The driver of door dash said for us to report it to door dash, which I will do). No receipt came in my bag only the kitchen receipt stuck to the bag. The rest of the meal was to our liking. Although I thought the Cobb chicken salad had more chicken on it than one strip.
… moreSarah Liebers
We stop in here often. The food is usually fresh. Occasionally the fries aren’t very warm. The place is usually clean and the staff friendly. This visit they were short staffed. A few other patrons seemed to have been waiting awhile and weren’t thrilled. They informed us they were short staffed. I think there were maybe 3 workers there. But they seemed to be able to work together and pull things together. We didnt have to wait to long for our food and it was as we ordered it. Sadly the fries weren’t as hot as the rest of thw food but considering. We will return. Sadly being short staffed everywhere is a common issue these days it seems.
… moreMelanie Dyson
So they messed up my order about a month ago I paid for a finger plate and they gave me a 4 I gave them my name was to replace for the correct meal. I go tonight to get it and they said since it was almost 30 days plus they said the person didn’t put my name in the book they wouldn’t honor it. So screw you Zaxby’s you food isn’t that great anyways.
… morePhilisha Bennett
Customer service is horrible. Full of high-school students with nasty attitudes, a constant repeat of your order just to get it wrong. The manager attitude was horrible as well and the food is always cold. This place needs to be shut down until they can get more sophisticated and well mannered staff
… moreVictoria Sullivan
“General Manager” Jojo is utterly useless.
After repeating our order 7 times, she still failed to even fully get our order. Then gets an attitude when we didn’t notice she never rang it up after we waited 15 minutes for our order (no mention of a wait at all). Honestly. Someone needs to fire her. ALL the other employees were working and running around busting their asses. Will be reporting to corporate in the morning. Unacceptable behavior by a so called manager.
… moreJulie Smith
We are in line 25 min this is insane.
I worked 12 hr shift drive an hour to see my dad felt hungry not thinking I’d spend 25- 30 min with no contact …
… moreSpl IsLife
Be prepared if you select cole slaw as a side they give you the smallest portion in a small dipping cup. What an absolute rip-off.
… moreLaurie Butler
I ordered the fried house salad and ided tea in the drive thru and brought it back to my office approximately 5 miles away. When I got to my office there was no ice in my iced tea and there were multiple pieces of rotten lettuce with black slimy edges. There were also cucumbers that were yellowed due to being used past the point where they should be. Waste of $15.00 very dissatisfied!!! Wished I’d discovered the spoiled bits before I’d eaten any of it. Thanks for the upset stomach I’m sure I’ll have from consuming the spoiled food you served me!
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