S
Awful value and seemingly hidden fees. Avoid!! I should have listened to other reviews, but I was walking by and was curious.
Good: Staff is nice, small fry is more than enough to share, everything tastes fresh. Heinz ketchup.
Bad: Costs double what would make it a good/”ok” value; the customization gimmick is not enough to justify the cost. Pepsi. Just “ok” flavorwise.
Won’t be back.
Edit: was 2 stars, changed to 1 because I noticed I got hit with the same “Service & Packaging” charge.
… moreKat VS
Their burgers are delicious, the meat tasted so fresh I forgot I was eating in public. I got the sandwich with mushrooms, I like mushrooms but it has to be cooked a certain way and they nailed it. You can barely taste them and blend in perfectly with everything else. They have a special sauce that tastes like homemade BigMac sauce that I’ve only had here and goes great with the meal. Their fries tasted like they were right out the fryer and perfectly seasoned, overall a great experience but it’s the type of food you have to eat instantly or it’ll get soggy on the way home. Their sodas are a hit or miss, they can taste watered down but they have some of the best shakes I’ve had.
… moreJasmin Hollywood
Z burger dinner tonight was on point very kind hearted staff and great quality food ❤ #zburgerhouse #zburger #zburgerbethesda #bethesdarestaurants #Bethesda
… moreRafael Rodriguez
The price of the burgers here are amazing and the staff is nothing but respectful and kind. The flavors are also exceptional as well. I’ve never had a bad experience at this location.
… moreDavaish Singh
Solid late night food but sloppy
Ppl is fun ppl watching late at night
… moreJohn Hane
Z-Burger is SO much better than Five Guys. The burgers and fries are much much better. The portions are larger. The toppings are much better. And the crispy chicken sandwich is probably the best this southern boy has ever had. It’s open late. It’s my number one late night munchies place. I used to drive all the way to Tenley for Z-Burger. Now I walk three blocks. Whooo-hooooo!
… moreDarren Pulvirenti
Have been eating here since they opened as live in the neighborhood. While the food is very good, the “game” at the cash register is tiring. An additional fee is automatically added on for service and packaging even when eating inside the restaurant. When I questioned it not too long after the location opened, I was first told that it is a “glitch” in the system and that it was to be fixed soon. Next time when we came by the fee was still there and the cashiers said they can now remove it if asked but one has to do so “before” the order is complete. So if you are telling them what you want on a sandwich and then they hit the total key you are out of luck. Since then it is a 50/50 chance if they will remove it even when you tell them you are eating in.
Registers can be easily programmed to either add or delete a fee as needed. Assume the ownership has not removed it as most customers don’t catch it.
The fee is also based on a numerical dollar amount matrix and not the total of separate menu items ordered as by adding bacon to the sandwich the cost went up which in turn raised the fee. Here is a receipt from today even though I clearly told the cashier I was not taking the food to go.
Oh well….
Edit 9/24….
Still eating here regularly with the food still very good but realized two things today while trying to place an online take out order for pick up. Placing an order through ANY of the multitude of order service providers listed on their website results in a significantly higher amount for the items. Better to call the store directly to place the order if you are planning to pick up the items yourself. Saved $6 plus dollars by just calling the order in.
Also, they serve Pepsi, not Coke products though the order menu lists Coke items for sale…..
… moreZakiya Lord
Our son saw the sign and was curious about veggie options. He asked for it as a Friday treat and the staff at the bethesda location were so great. They were warm and friendly. They were accommodating and engaging. The fries were huge value for money too ha
… moreThomas Chalmers
Burger fresh made to order. Fries and onion rings oily. No combo meal. Pricey!!!!
… moreLisa Riker
Great burgers and fries and always fantastic customer service. My boyfriend loves visiting me just to have Z Burger.
… more