Jaiden Snider
I would give zero stars if I could. I found a long black hair in my food. I calmly informed the employee and requested a refund. He told me he could only offer an exchange, which made no sense why would I want to eat there again after that? The situation showed a lack of cleanliness and accountability. Instead of apologizing, he argued with me even though the issue was obvious. Overall, the experience was unsanitary and the customer service was extremely poor. Just disgusting.
… moreRanjan Mitra
The complete crooks. They do not write anything specific to pricing on entrees and they charged me for a 2 entree dish 18$ When I went back to check on the price the server shouted back at me that you were harassing me and threatened to call the cops on me. She even said if you talk to me more I’ll put you in jail. Do not go to this place and do not give them any business they should be on the streets begging for money.
… moreScoti Clayton
Ordered 2 entrees with noodles to go. The mushroom chicken had only 1 mushroom by the way, and it had no flavor?? The lo mein noodles were mushy and some of the pieces of the orange chicken was hard as a rock and chewy.
… moreJane sky
The food here is AMAZING! I come here every week and the employees here are so nice! I mostly only come to the mall to get this food! 10/10 recommend!
… moreInfinity
Good food, but the short girl up front is inattentive and terrible at her job. It takes her 5 minutes to greet a customer because she’s busy sitting on her phone in the back. If I return and she’s there, I will simply order and then walk away while it’s being completed.
… moreAmanda Brown
Food was okay. Waited up front for quite a while before being served. Woman in back came out with an airpod in and seemingly gym clothes. It was VERY apparent she was on the phone with someone and made it seem like we were inconveniencing her. No greeting, no asking if we wanted to complete a second order, it was a very abrupt end to the conversation. Horrible service.
… moreLucas Warrens
From Lotus Express, a meal divine,
A symphony of flavors so fine.
In every bite, a story unfolds,
Of ancient traditions, lovingly told.
The noodles danced with savory grace,
A perfect blend, no flavor out of place.
The dumplings, tender, filled with delight,
Each morsel a wonder, each bite a flight.
Sweet and sour, a harmonious play,
Tickling taste buds in a joyous array.
The fried rice, a golden, fragrant treat,
A hearty dish that felt complete.
Spices whispered secrets from afar,
Transporting me to where the great chefs are.
Each dish, a testament to skill and care,
A culinary journey, rich and rare.
Oh, Lotus Express, how you impress,
With each delectable, mouthful caress.
A meal from you is more than just food,
It’s an experience, a soul’s renewal, a mood.
… moreKat Kelly
The manager was horrible. She mistreated her worker in front of me. Her worker was good and fast but then she started to push her around and yell at her. And the guy are the cashier was almost afraid to talk about it. She was very rude and disrespectful. The noodles were terrible couldn’t eat them. The orange chicken & sweet and sour chicken tasted weird.
Not the best food experience.
… moreReem Nasser
My whole family got extreme food poisoning that ended 2 of them in the ER. I threw up in the past 30 minutes twice not adding on painful diarrhea we all had. Really shameful we had to go thru all this.
… moreEmily Melroy
sweet and sour chicken tasted like straight sugar and the rice had an odd aftertaste. i typically have a hardy stomach, but the food made me feel so sick after eating it. won’t be back.
… more