Law Vaults
This place needs better training- Couple times I tried it out their is always something wrong with the food
-Cashiers are always confused and confrontive
-Today all the wings were tiny literally the size of a penny
– I asked for extra wet and they make them look like a pool
Overall -The franchisee needs to hire better manager or the whole staff needs to be retrained
… moreJohn H
I ordered three flavors for pickup: BBQ, mild buffalo, and plain regular. Out of the three, only the BBQ flavor was decent. The others were extremely greasy—I really wish I had taken a photo of the oil pooled under the plate. It was disappointing, especially since I was looking forward to enjoying all the flavors. I hope the kitchen can take a little more care with the preparation in the future.
… moreMadelyn Tapia
I ordered for pick up. She was pretty quick to check in with me and hand me my food. The trash right outside was overflowing, which wasn’t great, but i only saw one employee. Maybe they were understaffed. Overall, not bad. The food was decent. I can’t complain. I plan to return.
… moreMessages Fromthemoon
I love their food! Today, I ordered original hot boneless wings, parmesan cheese fries, cheese fries. I actually didn’t mean to order so much but I fed several people so it worked out ok. The CSR rep was very friendly, extremely attentive and helpful. I’m a satisfied customer!
… moreLiliya
Everything was ready in 5 min. They even gave me a discount because they were running some kind of special on that day.
… moreRAM
Service terrible. Ordered ahead of time gave them additional 15min bc i knew theyd be busy. I was waiting and told them the name of my order. My food sat on the counter when i was already there to pick it up. They ignored me and their pick up line was chaotic. One man handling the register and giving customers the food. He was an older gentleman who was handing out free ranch to everyone and when i asked for. Ranch he told me it was extra. Literally no one in front of me paid for the ranch. This man was an older gentleman w glasses. If u have to pay for ranch every one should pay not who u pick n choose!
… moreRoci H
They took a while to take our order even though there was multiple people who could have helped or asked if we needed help in taking our order. The girl who took my order was on FaceTime the whole time and it just looked unprofessional. The fries were extremely greasy (my dads fries were drenched in oil)
… moreVardges Mkrtchian
Placed an online order for 30 wings. Picked it up, drove 15 minutes home. Opened the tray and found out there was only 26 wings. I understand that there is a human factor but counting wings should be easy. Called the store, they refused a refund of some type and asked me to drive all the way back to show them the wings which would waste my time and gas. The store policy doesn’t make sense. Online coupon/offer would be better
… moreTony
The people working here are just incompetent. They don’t know hot to run a restaurant
… moreCarolina Ramirez
I placed an order online and even waited in my car for about 20 minutes before walking into the store. I got there and was told to wait a few more. I didn’t mind, well i ended up waiting like 15 more. The girl at the register was sitting there while another employee in the back was working hard. It wasn’t until another customer had walked in that the girl at the register got up and helped the person in the back. I don’t mind waiting to be honest, because i thought maybe they had many orders and may be behind, but for this girl to be sitting around on her phone not doing anything, it rubbed me wrong. Please do better.
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