Azucena, Yani
The worst so far, not very welcoming , did not asked what I wanted for the side order . Automatically she was about to give me fries and I asked her don’t I get to choose what I want? And she said yeah yeah trying to dismiss my question. But the worst of all !! I got only one drum on a 10 piece meal , I went back and showed it to them and I guess they said that was normal , giving me some bs explanation. Not only bad service , high prices but not willing to listen to client’s complaints. They did not do anything about my order and I will never come back to this place . Horrible ! This for me is a crave and a comfort food but it ended up being a total disaster.
… moreManuel Rivas
I purchased wings and fries for my daughter and she could not eat the fries because they had lemon pepper seasoning which I didn’t ask/order.. never have I ordered lemon pepper anything from Wingstop. I made A formal complaint online with corporate because I had an issue before and the store says that they can’t do anything but this time I emailed them and they never responded toe . I also seen that A content creator had A fly on her food and she wrote them too and they didn’t reply toe her either. In other words they have very bad customer service/support and don’t give A shit about their customers only their money .
I haven’t been back since then and this was August.. it’s December now I just got to write this review now. Thanks
… moreRob Hernandez
Nice and clean. They have tables to dine in. And a bench if you need to wait for your order and air conditioning that helps now that summer is coming. Or you can always place your order in advance online or calling it in. A bit over priced. I got original, regular, Cajun and lemon pepper all which were great. Friendly staff. Not the best parking lot, especially when some customer don’t park properly.
… moreisabel marinello
I received such great service from the cashiers Savannah and Christian yesterday (8/31). The store was very clean, and my food was fresh and tasted wonderful! I was recommended the new Chipotle Flavor by both of them, and I will be coming back and getting that flavor in the near future! Good job Wingstop!
… morekessia candler
Thank you Wing Stop Whittier!!! My daughter and I went in for lunch to go. From the moment we walked in to when we left everyone was friendly. The store was clean. Our food was hot. And the soda machine had ice and the drinks we liked. I have to admit that I stopped going to Wing Stop because of the service and the over cooking and saltiness of the food, but today I was pleasantly happy that I took my daughter’s advice and went back. Keep up the amazing job!!!
… morekristina foley
We work in the healthcare field and with a shortage of nurses and decided to get delivery of food. We were all hungry and ordered $80 worth and got LESS THAN SMALL boneless wings. Some of the boneless pieces didn’t even have chicken in them. They were hard as rock also. This ridiculous.
… morelarissa Hernandez
We always have a good experience here. Staff is always kind and helpful, especially Katrina. Superbowl is always crazy it was crazy anywhere you went weather it was pizza grocery store or wings. They handled this year as best as they could I appreciate their patience. Love the deals.
The only thing I would have to say to improve is cleaning the filter in the Coca cola machine I can taste the difference when it’s clean or overdue. I know it’s not easy I worked for a fast food place and it happens.
… moreLet me review for you!
Casaul atmosphere. Best part of this place is that you can serve yourself with the multiple drink machine.
… moreKathy Williams
I really wish I can show you how bad it is, the employees at this time are always loud, and yelling at each other, while making jokes, and I mean it’s fine, we all deserve a time off to hang out and have fun, but no while you’re working. And David, last time I was here, he close the door, saying it was already close but the sign said open, because they suppose to be open at that time. I love WINGSTOP, but definetly not this location, at least not anymore. If you’re the manager, or the owner, READ this, and fix it. Because it is really horrible.
… moreArvin B Lozada
My first and definitely the last time I am going to this place! I’ve came to pick up my brother’s order and found out that they gave them to somebody else! The lady staff asked me If i came to the right store and I said yeah and show her the screenshot of details for confirmation. She then told me that she’s got nothing for me and probably my brother didn’t confirm/placed the order yet so I called my brother. The second said that it was already picked up and the first staff told me that a girl around her 20s with pig tails came picked it up.
So, I told her that there is no way that’s my sister because she was the ONE who asked me to pick it up since she and my bro (under the name of ther order) are so busy at the moment.
It was very un-convenient and we are so upset, especially when the lady staff told me that ” This time and this is the first, I’m going to make a new one for you but NEXT TIME, make sure you bring an I.D (of the one who ordered it) if you are about to pick up an order for somebody”. What a shame!
That really triggered me and my siblings as if IT WAS OUR FAULT AND RESPONSIBILITY THAT THEY GAVE OUT OUR ORDERS TO SOMEBODY ELSE BY MISTAKE WITHOUT CHECKING OR ASKING FOR ANY PROOF OF CONFIRMATION.
WITH OR WITHOUT AN I.D IF YOU DON’T HAVE ANY PROOF OF ORDER CONFIRMATION, WHAT’S THE POINT? DID THEY EVEN ASK THAT GIRL WHO PICKED UP OUR ORDER IF SHE HAVE A CONFIRMATION? (THE ORDER DETAILS & ONLINE RECEIPT ) ASKED FOR I.D?
OR PERHAPS THEY JUST ASKED THE NAME AND HEARD IT WRONG AND THEN GAVE THE WRONG ONES?
Also, while waiting for my NEW MADE ORDER, there was another guy who came back and told the same staff that HE WAS MISSING 8 PIECES OF LEMON CHICKEN! Well I should have told him that it happened to me and they gave my 40pcs chicken to somebody else, took the blame from them as if it was OUR FAULT!
We didn’t even enjoy the replacement because of this upsetting incident! Next time make sure that you really check any confirmation before giving away your pick up orders and if possible give your customer a notification atleast that the order was picked up for awareness!
It ruined my day!
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