zeethuggin jackson
Amazing customer service from shift lead and general manager (Starr and Patel). Order accuracy was top tier. And I got my order in a timely fashion. I see a big difference between 1st and 2nd shift
… moreWAREPN01
Just ordered a specific order. They decided to make it how they like and argued with me when I called back to say it wasn’t what I ordered. The “mgr” is very unprofessional to continue to argue and ask me if I can bring the food back at 12midnight. When I tell him I’m at home and will not be leaving back out he says “well come tomorrow and I will replace chicken and fries and THATS IT!” Great, that’s all that was messed up and needed to be replaced. I never have an issue with Illinois Rd. I will not be back.
… morekevin grandbois
This might be a one off because it was my first time at this specific spot. My first experience was not good. Extremely busy, hard to get your food. I ordered online and picked up my food and unfortunately I did not know there was a second bag missing. Did not know until I got home. My fault for not looking before I left the restaurant. I called to make sure they had my food still there. Was left on hold twice, second time for 15 minutes while I drove all the way back. I will say it was extremely busy so im giving them a bit of leeway and probably would have given 4 stars but I was ignored at first when I got there to get my second bag and the food at that point was cold, chicken was still good cold but the fries and cheesy fries not so much. Had to throw them away.
… moreMoosecat Camryn
Food was ready in a timely manner, Food order was correct, Friendly staff. Nice and hot whenever I got home which is 5 miles away with the outside temperature of 12 degrees Thank you! I think this establishment is under new ownership. Well done! Thank you!
… moreAlex Riggers
So I want to start out by explaining, this isn’t the food I ordered. However, not at the fault of WingStop, it was the Doordash delivery drivers fault.
The sandwichs, although I have no idea what kind they were, tasted great
The fries were some of my favorite ever actually. Great flavor, great crispness, seasoned to perfection.
Overall, the presentation and food were fantastic, I just won’t be using door dash again.
… moreCody Rice
Great place do get some wings and some fries! The flavors they have are different enough to make you come back for more. Wings are pretty decent size, I have never left being still hungry. Definitely try out their fries when you go. They do sell ice cold beer to wash all that flavor down. If you’re looking for a different wing spot give Wing Stop a try!
**Pictured are Cajun and I believe atomic wings along with Louisiana Voodoo Fries
… moreRichard Napier
Wow. This place was so dirty I couldn’t believe it. The entire restaurant is filthy, waited for a half an hour and still don’t know why. The staff walked around with there underware hanging out. Seriously why are you sagging your pants are the job? The tables floors bathrooms pass shelves drink station and trays were so dirty I couldn’t believe it. Asked for well done wings and got almost cooked wings. Do better. No napkins other than a roll of paper towels, a case of bottled water and an ice tea machine so dirty the tea tasted like spoiled meat.
… moreJustin
Absolutely fire every time and never any mistakes! OMG the fing ranch I usually get more tenders than I order
… moreJessica Kealy
Service was kind of slow, but they were also very busy at the time so it happens. We also came from out of town and didn’t think to order online in advance, which I’m sure would have sped things up. The food was amazing though, so it was worth the wait.
… moreBrittany Gauna
This is the second time that I have been disappointed in my meal from this place You spend $50 on a meal and you hope that it’s going to be delicious today we got underdone fries again… And one of my wings seems to possibly have feathers on it still I’m disgusted with the fact that I spent $50 on a meal for my family that is not even that great! Not to mention we waited an extra 30 minutes past the longest part of our order time
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