Husband and Father first
The customer service was great. Very polite and professional. The Voodoo fries and ranch dressing is my favorite. However, the wings are never fried hard enough for me and my wife. We like our wings extra,extra, crispy. But no matter how much we emphasize on that, they all ways seem super fleshy. Which is a big no, no for us.
… moreAceArcher 5532
I had to rush out for a to go order. When I got the chance to sit down and enjoy it… I find all 5 of my tenders Raw. Not undercooked, Raw. It was still cold in the middle
… moreTammy Butler
Understanding some of these reviews are quiet old for any resturant (2 yrs , you RARELY have the same staff) 1 yr possibly, but not the entire same staff.
My review: greeted promptly and courtesly by the staff. Food was as ordered and READY and hot upon arrival and being given to me.
As I stated initially staff rarely stays so some of these reviews should fall off, thats a Google issue though. I will say take a review in the Cartersville area with a grain of salt. These ppl want free everything, and would complain regardless.
… moreKalie Shepherd
Every time I order to go or for delivery, my order is wrong: boneless wings when I ordeed bone-in, multiple times I’ve ordered 20 wings and only gotten 10, twice I got 10 wings when I ordererd 20 on Doordash and had to drive across town to get it fixed. I tried to just asked for a refund for what they didn’t give me rather than having to drive back across town, but was told that they couldn’t do that and I would have to just come pick up the rest of my order. Literally the only time my order hasn’t been wrong is when I dine in.
… moreHaley Varney
Charles to be exact took my order over the phone and asked for my card so I gave it to him to program in and I was driving home from work, got stuck in traffic this evening and I apologized it took me a minute to get there and I asked him how long ago did u cook these and he said 10 minutes after we got off the phone, came home and my food was ice cold! I want a re make I paid 16.90$ for one order and for it to be cold is ridiculous!
… moreHelen Garcia
If I could give zero stars I would. Wingstop has always been my favorite wing place and when they opened the location in Cartersville I was so excited. But after witnessing the complete chaos of this place I will never go back. I placed an online order to be picked up in 26 min. I get there and there is three other folks waiting for their order and I ask one of them, he said I’ve been waiting for about an hour. I waited because my son was really excited for wings. They have multiple employees working with no direction. Food is being prepared and then left there and ultimately forgotten because nobody is paying attention to what they are doing. So much food was thrown away because of that. Like so much. Nobody is working the register. No body comes up to you when you walk in to help you. The music they play was so loud and vulgar when it’s supposed to be a family restaurant. Out of all the kids working, about 6 of them, only 1 wore gloves. There’s a kid with long hair and no hair net and he’s playing with his hair and then preparing food!!! One of the young ladies is reaching into her shirt and scratching herself self and then preparing orders!!! And to clean her hands she cleans them on her sweater!!!! I finally got my food and I get home and I lost it. I ordered all flats and I didn’t get all flats, no big deal but as I’m eating a French fry I see the longest black hair entangled in fries!!! This is just horrible!!! I tried calling the store to speak to a manager for a refund and no answer.!!!
… moreHtown
Found hair in my food brownish hair and of course they don’t answer the phone when you call up there… But that’s ok I will be bringing this ish back
… moreJasmine
My food was hot and fresh and everyone was nice and sweet. The environment was chill, gospel music was playing while I ate 10/10
… moreVirtual Hit
Incredible people working. Food was amazing and fresh. Ordered with no problem 10/10 place
… moreBrooke
Ordered on the app, got home and half the order was wrong (3 out of the 6 tenders). I called and spoke with the manager and let her know I wouldn’t need the entire order re-made (fries & all), just the 3 tenders.
After 5 minutes of her rambling on about not being able to give me a refund, she said I would need to pay for the tenders again.
Awaiting a call from corporate…
… more