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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop New Britain. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Casual counter-serve chain serving a variety of chicken wings & sides.
Hours
| Sunday | 10:30 AM–1 AM |
| Monday | 10:30 AM–1 AM |
| Tuesday | 10:30 AM–1 AM |
| Wednesday | 10:30 AM–1 AM |
| Thursday | 10:30 AM–1 AM |
| Friday | 10:30 AM–1 AM |
| Saturday | 10:30 AM–1 AM |
Address and Contact Information
Address: 174 Columbus Blvd, New Britain, CT 06051
Phone: (860) 356-7430
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Kevin Grant
⭐️ 1-Star Review (and honestly, if I could give this place negative stars, I would)
I just had the single worst experience of my entire life at any restaurant, anywhere, at the Wingstop in New Britain, CT. If I could rate this location below zero, I wouldn’t hesitate.
I walked in just trying to buy something small so I could use the restroom. I suffer from Crohn’s disease, and when you have Crohn’s, access to a bathroom isn’t some cute luxury—it’s a medical necessity. Their bathrooms were locked, and they told me only paying customers can use them. Fine. I asked to purchase a brownie so I could legally qualify as a “paying customer.”
One employee—the man working the front counter—spoke to me with the most arrogant, demeaning tone I’ve ever encountered in food service. He actually mocked me for buying a brownie just to use the restroom. Yes—he laughed at a medical situation. Even after I paid, two employees acted like they were doing me a favor by unlocking a bathroom that their own policy required me to pay to use.
Then, while I was finally using the restroom, that same employee pounded on the door like I was being raided by law enforcement. Absolutely unacceptable. I came out, shocked, and he literally laughed in my face.
Let me be extremely clear:
The behavior of the two male employees here was rude, disrespectful, unprofessional, and downright hostile. I have NEVER been talked to or treated like this at any restaurant—not fast food, not fine dining, not ever.
The only decent person in the entire establishment was a young woman who actually showed basic human empathy, but she was ignored and overruled by the men working alongside her.
This Wingstop was filthy in attitude, filthy in service, and filthy in basic humanity. I genuinely hope Wingstop corporate reads this, because this isn’t just bad service—it’s discriminatory treatment toward a customer with a medical condition.
Save yourself the disrespect.
Do NOT visit this Wingstop.
… moreI just had the single worst experience of my entire life at any restaurant, anywhere, at the Wingstop in New Britain, CT. If I could rate this location below zero, I wouldn’t hesitate.
I walked in just trying to buy something small so I could use the restroom. I suffer from Crohn’s disease, and when you have Crohn’s, access to a bathroom isn’t some cute luxury—it’s a medical necessity. Their bathrooms were locked, and they told me only paying customers can use them. Fine. I asked to purchase a brownie so I could legally qualify as a “paying customer.”
One employee—the man working the front counter—spoke to me with the most arrogant, demeaning tone I’ve ever encountered in food service. He actually mocked me for buying a brownie just to use the restroom. Yes—he laughed at a medical situation. Even after I paid, two employees acted like they were doing me a favor by unlocking a bathroom that their own policy required me to pay to use.
Then, while I was finally using the restroom, that same employee pounded on the door like I was being raided by law enforcement. Absolutely unacceptable. I came out, shocked, and he literally laughed in my face.
Let me be extremely clear:
The behavior of the two male employees here was rude, disrespectful, unprofessional, and downright hostile. I have NEVER been talked to or treated like this at any restaurant—not fast food, not fine dining, not ever.
The only decent person in the entire establishment was a young woman who actually showed basic human empathy, but she was ignored and overruled by the men working alongside her.
This Wingstop was filthy in attitude, filthy in service, and filthy in basic humanity. I genuinely hope Wingstop corporate reads this, because this isn’t just bad service—it’s discriminatory treatment toward a customer with a medical condition.
Save yourself the disrespect.
Do NOT visit this Wingstop.
Jason Muchnick
The most incompetent food chain in the country, bar none.
This time some of the boneless wings didn’t have any CHICKEN! Literally just fried pieces of breading with sauce on it. pics to prove it too…
it was $0.70 boneless wing night. And so I got 15 for $10.50, but I didn’t really get 15 now did I?! if I want sauce covered bread chunks I can do that at home.
… moreThis time some of the boneless wings didn’t have any CHICKEN! Literally just fried pieces of breading with sauce on it. pics to prove it too…
it was $0.70 boneless wing night. And so I got 15 for $10.50, but I didn’t really get 15 now did I?! if I want sauce covered bread chunks I can do that at home.
Kayla
I would give 0 stars. These people mess up my order don’t give my my corn. then want to hang up on me and have a nasty attitude. Food cold food is nasty. Their soda area is nasty with soda and lids everywhere. The workers just standing around doing nothing when they can be cleaning. I will never come to this location. The manager has a nasty attitude.
… moreAshley Cuttino
I called for a hour straight and the phone had a busy signal so I went there and placed my order (2/17/26) when I walked in there was one worker sitting on the counter top (black girl with a red wig and big lashes) and another just standing there. When I was waiting for my food I called the phone to see if it’ll ring and it didn’t. HORRIBLE EMPLOYEES !!!!!!
… moreMegan S
Amazing food, a little bit of a wait which is to be expected with how busy they were. Shawn greeted me and showed awesome customer service as well as leadership skills. Will be back again!
… moredarwin ashby
Easily the worst wingstop I’ve ever been too not sure because the staff seems like younger people they are quite incompetent they don’t follow directions very well requested well done to burnt just my personal preference so it requires longer cooking time I got my food in less than 5 minutes and it wasn’t as requested.
… moreCasey Roy
Looooong wait. I ordered bone in Korean and they gave me boneless hot. Fries were cold and soggy. Only got carrots and not veggies. To top it off, they got upset when I asked for what I ordered. Ridiculous and won’t go back again.
… moreJason Gutierrez
Horrible. Got someone else’s order inside of a bag with my name on it. Can’t even get a refund because the app is terrible, called the store and got no answer.
… moreRisa Bunce
Ordered wings for a third time hoping the other time was just a fluke,all of my flavored wings came bare!!!No flavor!!! Very disappointed didn’t realize until we got home a half hour away
… moreStephanie Bermudez
This was one of the most disappointing food orders I’ve ever had and I always go there… tonight I ordered classic wings and got dry, overcooked, rock-hard chicken that tasted old and stale. One of the wings flavored in ordered was completely missing the sauce—just dry and crusty like it was thrown in last-minute. The fries were unbearable! absolutely drowned in salt like someone emptied the whole shaker into the box. I couldn’t even eat the food. It was disgusting and a total waste of my money. I’m furious and want a full refund. Wingstop should be ashamed of serving food like this. Completely unacceptable. Do better.
… more