Wing Heaven of Clinton, Maryland, has proudly served the community for over 13 years, becoming a beloved staple thanks to our loyal customers. We are committed to providing outstanding customer service and serving the best wings and comfort food in town. Our menu is crafted with care, ensuring that every meal meets our high standards. We value the relationships we’ve built and the trust you’ve placed in us. Thank you for choosing Wing Heaven—where only the Good Chickens make it in!
Local counter-serve chain offering chicken wings with a variety of homemade sauces, plus fried fish.
Address and Contact Information
Address: 8979 Woodyard Rd, Clinton, MD 20735
Phone: (301) 877-6888
Website: http://www.wingheavenclintonmd.com/
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Wing Heaven
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Reviews
Before arriving, I called to place an order so it would be ready when I got there. The woman who took my order (her name sounded like “Duray”) told me that because my total exceeded $25, I would need to pay by credit card over the phone. I explained that I wasn’t comfortable giving my card number over the phone and offered to reduce my order to keep it under $25. She then said it was fine and that she would prepare it this time, as long as I came to pick it up. She told me it would be ready in 20 minutes.
I arrived about 15 minutes later and immediately noticed several customers visibly upset because their orders were not ready. There was only one person working the front and one cook in the back. The cook had earbuds in and did not appear to be moving with any sense of urgency, despite the obvious backlog.
After waiting 40 minutes and seeing multiple frustrated customers — including DoorDash drivers — I began to question how this business is being managed. The front of the store lady kept telling new customers their food would be ready in 20 minutes, even though it was clear the kitchen was already far behind. Let me remind you, only two people working in the whole store. She was polite, but the overall operation seemed disorganized and overwhelmed.
After nearly an hour of waiting (including the 15 minutes before I arrived), the cook stepped away for a break. I didn’t realize this until about 10 minutes later. When I asked how many orders were ahead of mine, I was told there were still three.
At that point, I requested a refund. The employee processed it without hesitation, which suggests she understood the wait had been excessive. However, during the call to get the refund authorization code, I overheard her explain the reason as “he feels like he waited too long,” which minimized what had actually happened. I had been there for about 45 minutes in person, in addition to calling ahead.
Overall, the experience reflected poor organization, lack of urgency in the kitchen, and weak customer service procedures. While the front staff member was courteous, the operation itself felt chaotic and mismanaged. I would recommend considering other options if you’re looking for timely service.
The staff is always friendly and welcoming, and even when they’re busy, my order is ready fast. I’ve ordered delivery a few times too, and the food still arrives hot and delicious. If you’re in Clinton and craving wings, this is the spot. Highly recommend giving them a try—you’ll be hooked!
Also the front needs a good deep cleaning. The counter was dirty. Which makes me question how often the drink machines are cleaned. I only trust canned or bottled drinks.
Lastly the fries are super soggy when they’re stuffed in between wings
This is an easy fix to get this location back on track!
Sincerely,
A Loving Customer
Keith , DoorDash customer