
Voted best burgers and brats in Cedar Falls. Come for the food, stay for the atmosphere Mimi and Dave, behind arguably the best dive bar in Cedar Falls, Cypress Lounge, had a vision to cook up the best burgers & brats on Main Street Cedar Falls. While always supporting local small businesses Wilbo’s serves fresh local ground beef and brats. Now Mimi and Dave have arguably the top burger restaurant in Cedar Falls. Come for great food, delicious drinks, and stay for the atmosphere.
Address and Contact Information
Address: 118 Main St, Cedar Falls, IA 50613
Phone: (319) 260-5000
Website: https://wilboburgers.com/
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Wilbo Burgers, Brats & Beers | Cedar Falls, Iowa
Reviews
First, the 15% carryout fee was not disclosed anywhere at the time I placed my order! Not on their menu, and not when I placed my order over the phone. And despite what the owner claims, the fee was clearly calculated AFTER tax, not before. I was quoted a total that included only the items and tax, and then the 15% was added afterward with no warning.
For the record, I went ahead and attached a copy of their menu (posted publicly by another reviewer), which clearly shows no mention of any carryout surcharge. That lack of transparency speaks for itself.
Second, I find it incredibly unprofessional that the owner accused me of “screaming” at a staff member. That never happened. I calmly asked, in a reasonable manner, why I was charged more than quoted. Trying to portray a customer as aggressive for just asking a fair question that almost any other individual would ask who is being overcharged, says a lot more about the business than it does about me.
The food was decent, but the surprise fee and the owner’s hostile and defensive response make it clear that this place lacks both transparency and professionalism. I recommend others think twice before supporting a business that treats customers this way.
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BUYER BEWARE: Wilbo’s Burgers Brats & Beers charges an additional 15% fee if you order carryout, and even worse, that fee is calculated AFTER the tax is added!
I called to place an order and was told it would be ready in about 25 minutes. They gave me a total over the phone that reflected the items + tax. There was no mention whatsoever of a 15% surcharge for simply picking up my own food.
When I arrived I found out the real total is calculated as: Items + Tax = Subtotal. Subtotal + 15% = what you ACTUALLY pay.
When I asked the manager about it, they told me the fee was to “help the chefs in the back.” I responded: “Maybe you should pay them what they deserve instead of dumping your responsibilities onto your customers!”
We ordered the Wilbo Combo as an appetizer, plus a Build Your Own hamburger and The Spicy One brat. The food was decent; won’t deny that.
However, the lack of transparency and the way they shift their responsibilities onto customers is unacceptable. I will definitely NOT be coming back. I recommend others who are ordering from them to check your bill carefully before you pay.
I have never had such a disgusting meal from Wilbo Burgers since I’ve been coming here for years.
Beyond disappointing….
I HAD (last time was today April 29,2025) been going to Wilbo for almost 5 years of traveling here to Cedar Falls, IA.
Today was the WORST…..!!
There’s been times where it was not what I remember from past experiences, but I expect everyone has a not so good day.
I don’t know if they didn’t value me as a customer because of my color, or just having a cook that needs SERIOUS training on consistency.
Don’t know if the griddle was only hot enough for one side of the burger, not sure what happened. Another thing, was the fryer not working as well to cook the CRISPY mac & cheese? Doesn’t really look like it even hit a fryer.
Wherever the issue maybe, I deserve better period.
hot dogs, also.
The drinks were good, my only suggestion would be a full drink menu, I ordered an old fashioned, but didn’t know what bourbon was being used.
Overall one of rhe best experiences we’ve had eating out this year.