Brian Luff
Full disclosure. I’m a self proclaimed ice cream snob. Coming from the Northeast, we didn’t have frozen custard. We had good old fashioned, hand scooped, hard ice cream. I’m not fan of custard. The flavors are weak and it melts too fast.
But ..I will say I was impressed with Whit’s. It’s the most dense custard I’ve had and the flavors are rich. Lots of options to mix toppings too.
Service was pleasant. Parking was easy.
The shop was smaller than I imagined, but it was fine for a midday treat with no wait.
I think we’ll be back soon.
… moreCary Purcell
I visited this ice cream shop today and had a really disappointing experience. I ordered a sundae for my 4-year-old, but was handed a plain cup of vanilla custard. I politely let the drive-through employee know that I had ordered a sundae and just needed sprinkles and a cherry added. Instead of fixing the mistake, she told me, “Unfortunately I can’t take the ice cream back. You’ll have to purchase another sundae at full price.”
I asked if I really had to buy a brand-new sundae because they got the order wrong, and she simply said yes — another $5. That’s unacceptable customer service.
Because of this, my family of five will not be returning. There are plenty of places that value their customers, and unfortunately this is not one of them
… moreTara Wilhelm
YUM! Located on Port Royal Rd in Spring Hill, TN behind Taco Bell. When we arrived there were several groups ahead of us waiting to order and several who had ordered and were waiting on their custard. You can order various sizes of cups or cones (see photo). They have cups of custard, sundaes (many topping choices), whitser’s (custard with mix ins), whitties (custard cookie sandwiches), etc. The line moved quickly, and they had our Almond Joy (flavor of the week-ends 6/25/24) small cup and small Mud Pie Whitser to us within a minute of ordering. The flavors were delicious. They have benches outside. They have a walk up window that is not currently being used.
… moreVictoria Hogan
This place is amazing. We go once a week and love it! A few weeks ago, we went here with my mother, who has dementia. She gets confused easily. Hannah at Whits’s took her time and great care of my Mom. Thank you Hannah for your patience and respect for my Mom.
… moreClement Moses
Stopped by this place a Sunday afternoon Icecream the Frozen Custard flavor was great! We got their signature Whitser (Vanilla) w/ Bites (maybe cookie dough) on top.
Overall, the tatse was good, definitely must try spot in Springhill
Location: Its on Port Royal road next to Kroger.
… moreJennifer Menighan
It’s worth the wait! The staff is all so welcoming and the custard is delicious. We’ve tried several flavors and have been very happy with all of them. Love that this place is so close to home.
… moreBruno Dedieu
Helpful and friendly staff, and great quality products! Give it a try!
… moreJoy Hertlein
The custard was very good, but the flavor of the week, Toffee Pecan Praline, had disappointly few pecans or toffee in it.
… moreWhitney Ellenburg
Ordered a banana split…. they didn’t put a banana in it. Other than that its good ice-cream and shakes.
Update: you asked if we went back inside to ASK for the banana…. its in the name Banana split. So no we didn’t go back in. We ate and left.
… moremilo cavan
Went in as a group of three, attitude from the employees the second we got out of the car with one pointing at us?? After we walked in we could see the attitude clearly. One employee put his hands and looked at the ceiling huffing and puffing like we were an issue. Right after we walked in multiple employees went and hid in the back. The one making the food was nice, otherwise the rest were very rude and lazy. Received nasty looks the whole time we were in there despite us being polite and friendly. I have been a long time customer back to the Columbus, OH area where it began, was excited to see it move here but plan never plan on going back. Regret tipping anything. 7/24
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