

Fast-food chain serving signature beef, chicken & fish sliders, plus extras such as onion rings.
Address and Contact Information
Address: 4501 Paradise Rd, Las Vegas, NV 89169
Phone: (702) 637-4021
Website: https://www.whitecastlevegas.com/
Menu Photos
Order and Reservations
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White Castle – Las Vegas
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Reviews
Was here on Saturday Dec 27th at 10:25pm in order to get two Cheese Sliders. That’s it; I am a visitor not from the USA, and I have never tried White Castle, but I recalled the restaurant from the Harold and Kumar movie, and I decided I wanted to give it a try.
What a horrible decision.
First, it took 7 minutes for the car ahead to get their order taken. We waited and waited and nothing happened for what seemed like forever, and so we eventually pulled up a bit and eventually we heard some talking and the order being placed. And so against our better judgement we thought the worst was behind us and pulled up to place our order.
We waited a full minute before anyone acknowledged us. Then a woman came onto the loudspeaker and said that ‘they were busy’ and that we needed to ‘wait a minute’.
We then sat and waited. At about the 10-minute mark we still didn’t have our order taken. So now we just decided to pull ahead and try to leave. Unfortunately since there was now a line behind us, we couldn’t reverse out. And so we pulled ahead, WITHOUT ordering, because we now just wanted to leave.
So now we were stuck in the lineup, behind the person who had to wait 7 mins to give their order, we wasted another 10 minutes NOT being able to give our order, and now we had to wait another 12 minutes before the person ahead received their food.
So all in all, we didn’t even receive food, and had about 30+ minutes of our lives completely wasted.
This is the single worst experience I’ve ever had at any sort of business in my life. I can’t even imagine how a place like this is still in business.
White Castle should investigate the franchise owner. I have no idea what happened such that it took us 30 minutes to get NO food, but this location should not be open. If the issue is the employees, then the manager needs to be fired for hiring incompetent workers. And if the issue is that so many workers called in sick, that this location was understaffed, then the manager needs to be investigated as to why a decision was made not to shut down either the front counter or the drivethru. Because it is not acceptable to leave both open, and then waste the time of customers.
White Castle needs to investigate this location and find out what has gone wrong. This location should be shut down immediately.
I started to queue up in the drive-through at 9:30 PM . I must’ve been the fifth car in the queue. I didn’t receive my food until 10:52 PM.
If you would like to make yourself miserable and disappointed, you can come here. But if you value your time at all and you want to be happy do not and I repeat do not come and try to buy food here.
Even after the food arrived, the buns were soggy
And it just tasted super whatever
The whole experience has me upset. I will never ever ever in my life ever go to a white castle ever again.
By the way the only employee I saw hustling was the cook which was a lady in an orange shirt. Give her a 3x raise!! MVP of this White Castle!!!!