

Fast-food chain serving signature beef, chicken & fish sliders, plus extras such as onion rings.
Address and Contact Information
Address: 7485 Manchester Rd, Maplewood, MO 63143
Phone: (314) 644-1036
Website: http://www.whitecastle.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
STLS 31 – White Castle
White Castle: Home
Locations – White Castle
Reviews
It’s very kind with her suggestions of what food to get unfortunately, the rest of the staff are like zombies… There’s no music on in the reasteraunt No pep in their stop…none of them look like they really enjoy their life/job. They aren’t very good with eye contacts. The food was poor quality. The fried stuff was over cooked and not cooked to order. I saw her dip an already prepped food into the fryer as opposed to pouring it fresh from a frozen bag. The burgers that you can get at Walmart with the same brand name That you heat up in the microwave. taste WAYYYYY better than thIS. Restroom disgusting dining room aiight
From about three (3) weeks ago– my concerns were, as listed:
1) All American cheese sliders were old/not fresh and had hard/crunchy sides of the bread. See photos.
2) All sliders had unmelted cheese slices. See photos.
3) French fries were old/not fresh, not hot, barely warm, and most of it was hard– not the typical fresh, soft, hot ones.
4) All jalapeño cheese sliders did not have extra pickles as ordered and as noted on order ticket– but each had one pickle.
5) The dining area was dirty/not cleaned.
6) One worker had no hair net over hair.
7) The wait for order was too long/lengthy.
White Castle normally do not add extra pickle when I ask; they fail every time. That is a little concern compared to getting old food.
I sent an email to the company’s executive team and also via the company’s website requesting resolve and compensation. “General Manager” responded once, but nothing happened after that even after I sent a reminder from my initial email letter. No further correspondence received. No compensation received. No resolve– as I can tell from other posted reviews.
Never returning to this specific location!
One of the employees was on his phone on his shift in the dining room instead of doing his job. He was yelled at by another employee to get back to work.
I waited a full 21 minutes before I finally lost it. Getting food from a restaurant has been quicker than this horrible and disgusting experience.
There was food all over the floor and it was absolutely disgusting. I shouldn’t have even ordered anything in the first place. A drive to a better White Castle would’ve sufficed.
An employee was eating while he was cooking so having those plastic gloves on was a joke since he was using them to eat the food.
This fast food establishment is less of a joke than these incompetent workers. I hope they are fired and never work in a fast food establishment ever again or I will be writing more.
When they finally called me up, I got the wrong order and so I tried to do a refund. I asked for my money back and the cashier gave me an avoided receipt, I haven’t gotten paid back yet, so I’ll keep you posted.