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Fast-food chain serving signature beef, chicken & fish sliders, plus extras such as onion rings.
Address and Contact Information
Address: 3132 N Harlem Ave, Chicago, IL 60634
Phone: (773) 889-1358
Website: http://www.whitecastle.com/
Menu Photos
Order and Reservations
Order: Order online
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CHIC 63 – White Castle
… S WABASH AVE, Chicago IL 60616. … Chicago, Chicago 60616. Phone Number(312) 949-0717. PICK UP AT CASTLE. Start Online Order. FOR DELIVERY AND LOYALTY. Get …
White Castle: Home
White Castle has been the destination for crave-worthy food since 1921. Explore the menu, find a location near you, or order ahead for pickup or delivery.
Locations – White Castle
Crave Thy Castle, Find Thy Castle. View restaurant hours, get directions, and satisfy your Crave.
Reviews
HOT NEWS
TERRIBLE SERVICE. COMPLETE DISRESPECT.
Today I came to White Castle to pick up an order. I clearly greeted the staff and said multiple times that I was there to pick up an order.
The response? Total silence and complete ignorance. No one answered, no one acknowledged me, as if I didn’t exist at all.
I repeated that I was there for a delivery — absolutely no reaction. This is not customer service, this is pure disrespect and total failure of basic standards.
I strongly ask the owners and management to review today’s shift immediately. Employees who behave like this should not be working with customers.
Either termination, serious disciplinary actions, or financial penalties — but this behavior must be addressed. Staff clearly need to be trained on basic courtesy and professionalism.
If customers are treated like this, don’t be surprised by bad reviews and a damaged reputation. Completely unacceptable.
… moreToday I came to White Castle to pick up an order. I clearly greeted the staff and said multiple times that I was there to pick up an order.
The response? Total silence and complete ignorance. No one answered, no one acknowledged me, as if I didn’t exist at all.
I repeated that I was there for a delivery — absolutely no reaction. This is not customer service, this is pure disrespect and total failure of basic standards.
I strongly ask the owners and management to review today’s shift immediately. Employees who behave like this should not be working with customers.
Either termination, serious disciplinary actions, or financial penalties — but this behavior must be addressed. Staff clearly need to be trained on basic courtesy and professionalism.
If customers are treated like this, don’t be surprised by bad reviews and a damaged reputation. Completely unacceptable.
Chrono
White Castle is one of those places you go to when you know exactly what you’re getting — small, flavorful sliders that hit the spot when the craving strikes. The food came out quickly, and the staff was polite and efficient. The classic sliders had that familiar steamed-onion flavor, and the cheese version was satisfying in a nostalgic sort of way.
That said, the quality can be hit or miss depending on the time of day. On my visit, the fries were a bit overcooked and lacked crispness, and the buns on a few sliders were a little soggy. The restaurant itself could have used a bit more attention in terms of cleanliness, especially in the dining area. Still, everything was served hot, and the service was fast, which counts for a lot at a fast-food spot like this.
Overall, White Castle isn’t trying to be fancy, and that’s part of its charm. It’s affordable, convenient, and delivers a unique flavor you can’t quite find anywhere else. It’s not a place I’d go out of my way for, but when the late-night cravings hit or you’re in the mood for those iconic little burgers, it’s a reliable choice.
… moreThat said, the quality can be hit or miss depending on the time of day. On my visit, the fries were a bit overcooked and lacked crispness, and the buns on a few sliders were a little soggy. The restaurant itself could have used a bit more attention in terms of cleanliness, especially in the dining area. Still, everything was served hot, and the service was fast, which counts for a lot at a fast-food spot like this.
Overall, White Castle isn’t trying to be fancy, and that’s part of its charm. It’s affordable, convenient, and delivers a unique flavor you can’t quite find anywhere else. It’s not a place I’d go out of my way for, but when the late-night cravings hit or you’re in the mood for those iconic little burgers, it’s a reliable choice.
Rob
Ordered 1921s from this place three separate times, I gave them 3 chances, and they messed up each and every time. The last time, the food was basically inedible. I normally don’t leave bad reviews, but they actually managed to tick me off.
… moreJesscica Lopez
I dont come her often but when I do its the same experience everytime. The workers have a terrible attitude and act like you’re bothering them. Floors and tables are always dirty. You would think they get paid extra to be rude. Absolutely hate this location. Don’t go!
… moreMark Y
I MISSED YOU WC! When I lived out west the nearest White Castle was 360 miles away in Las Vegas. In the south we had Krystal, but they aren’t the same no matter how hard they try.
I visited this location to get my fix before the lunch crowd so it was clean and the staff was still busy setting up. Not the friendliest bunch but they took my order without complaint. I know it had to be a pain to deal with four different sliders while you’re trying to get started on your shift.
So many options now. I went with the sloppy joe Slider, which tasted just like a sloppy joe. If you like it, you like it. I liked it okay. Next was one of my favorites, the Chicken Ring Slider just for old times sake.
The most expensive thing I ordered was the Chicken and Waffles Slider and it was my least favorite of the bunch. The chicken was okay but the waffles were bland and uninspiring.
Finally I tried the 1921 Slider and liked it much more than I expect to. A big slider with all of the fixin’s, everything was fresh and flavorful.
Prices are always great so you can still afford a sackful of you want. I realized that I didn’t even get a plain old regular slider until after I walked out the door so I’ll definitely be going back for a couple of them and to work my way through the rest of the menu.
… moreI visited this location to get my fix before the lunch crowd so it was clean and the staff was still busy setting up. Not the friendliest bunch but they took my order without complaint. I know it had to be a pain to deal with four different sliders while you’re trying to get started on your shift.
So many options now. I went with the sloppy joe Slider, which tasted just like a sloppy joe. If you like it, you like it. I liked it okay. Next was one of my favorites, the Chicken Ring Slider just for old times sake.
The most expensive thing I ordered was the Chicken and Waffles Slider and it was my least favorite of the bunch. The chicken was okay but the waffles were bland and uninspiring.
Finally I tried the 1921 Slider and liked it much more than I expect to. A big slider with all of the fixin’s, everything was fresh and flavorful.
Prices are always great so you can still afford a sackful of you want. I realized that I didn’t even get a plain old regular slider until after I walked out the door so I’ll definitely be going back for a couple of them and to work my way through the rest of the menu.
Salvatore Cusumano
The crew that works the drive thru is fantastic any time I go.
… moreAlex Xander
Couldn’t even get a hello or be acknowledged when I walked in, the petite black girl casually looked in my general direction, knew that I had walked in… And just slowly starts walking away further into the back unseen area, on purpose. So I left. Bye
… moreTouré “RayDid1”
I had White Castle’s veggie burger made like the 1921 burger. The staff was more then willing to help me with all I needed help with ANNNND then bathroom was clean.
… moreLiz B-M
first experience with a white castle. I ordered online and it was ready by the time we walked there. i had chicken rings and onion rings, and my husband got two sliders and cheese fries. he said the sliders were pretty good, better than Krystal. I think the chicken rings were okay. I tried the cheese fries.. the fries definitely tasted like frozen store bought fries, so i was not really enjoying that.
we also tried their dirty drinks and they were pretty good. overall, the food is a cheap fast food place, so don’t expect anything amazing.
… morewe also tried their dirty drinks and they were pretty good. overall, the food is a cheap fast food place, so don’t expect anything amazing.
Erik
Don’t come here the service is horrible and the place is always dirty. Stay away!
… more