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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
Address and Contact Information
Address: 3624 Old Spanish Trl, Houston, TX 77021
Phone: (713) 748-8823
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Order and Reservations
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Reviews
Josh Gross
This location has so far been the worst on skimping on ingredients. This is a bunless burger with extra lettuce, extra pickles and extra grilled onions. They also forgot the bacon I had to ask them to fix that and it’s still 1 piece short from the serving size. Every location is a bit different but most are acceptable. Not eating carbs it’s pretty necessary to have those extra veggies to help fill up. I order “extra” for a reason. This is also the second time ordering the same thing a week apart and same result both times. (Edit) and now I get back to the job and my Diet Dr Pepper is a Diet coke. Seriously this is sad. They can’t get anything right. It wasn’t busy and it was a curbside order.
… moreJenny G.
I’ve only visited this Whataburger twice and both times were curbside pickup orders. They take forever for curbside. I waited over twenty minutes for spicy chicken sandwich with veggies that were already going bad! Mushy tomatoes that just fell apart and wilted mushy lettuce…borderline rotted. Clearly the workers care very little about the quality of their ingredients but at least they’re nice…
… moreLa Tausha Miles
Just stopped by to share my recent adventure at what used to be my favorite Whataburger location. I’ve always enjoyed the consistently fresh food, polite staff, and the way this store handled any hiccup with professionalism. Unfortunately, that legacy seems to have left the building—along with any trace of customer service.
I ordered a simple fish sandwich with extra pickles and cheese. Instead of the friendly service I was accustomed to, I was met with a level of attitude that could only be described as Olympic-worthy. The woman at the window seemed genuinely offended that I existed. Not only did she hand me my food with the grace of someone lobbing a dodgeball, but when I called to share my concern, she casually informed me the manager was “busy” and barked, “What do you want? What you need?”
Ah, customer service at its finest.
I’ll be calling corporate, not that I expect a red carpet, but I do think they should know that this location now seems to be run by folks who may have mistaken Whataburger for an MMA ring.
As for me, I’ll gladly make the drive to Pearland or anywhere else that serves up a side of basic courtesy with my order. Papa’s Burgers will now be my first choice.
Best of luck. You’ll need it.
… moreI ordered a simple fish sandwich with extra pickles and cheese. Instead of the friendly service I was accustomed to, I was met with a level of attitude that could only be described as Olympic-worthy. The woman at the window seemed genuinely offended that I existed. Not only did she hand me my food with the grace of someone lobbing a dodgeball, but when I called to share my concern, she casually informed me the manager was “busy” and barked, “What do you want? What you need?”
Ah, customer service at its finest.
I’ll be calling corporate, not that I expect a red carpet, but I do think they should know that this location now seems to be run by folks who may have mistaken Whataburger for an MMA ring.
As for me, I’ll gladly make the drive to Pearland or anywhere else that serves up a side of basic courtesy with my order. Papa’s Burgers will now be my first choice.
Best of luck. You’ll need it.
LaShaunda Hill
Upon entry, I noticed over 15 people waiting. Had 2 wait to place order because staff was talking load to one another. (arguing). Here is my receipt and look at receipt. Sandwich was not good at all. Next time, I will turn around at the door when I see the signs. We have to do better.
… moreErnesto Camacho
The worst experience ever. The drive thru line was long going outside around the establishment the night crew was more worried about getting out of their shift by 6 am they had two employees come outside with tablets to take everyone’s orders. The inside dinning area was closed to the public and all the chairs were on the tables. I somehow got skipped by 9 other customers that had ordered after me and was racially discriminated by the night staff simply because I was Hispanic while everyone that was African American got served quickly and passed on ahead of me and my spouse and I were left to be served til the very end and the night staff was of African American decent. The lady was very rude and shut the drive thru window on me simply because I was asking about the status on our food ordered especially since I had already paid for it earlier. Totally unacceptable unprofessional
… moreRMC Jr
Great location with strong leadership presence! I would like to take a moment to acknowlege (2) employees that go above and beyond to meet customer needs: Londa & Monea! an extra high five to Monea because she works the drive thru!!
… moreSymitra Swain
I just left this whataburger not even 5 minutes ago and they got my order incorrect 3 times. Correction not all of them it was one in particular. I didnt get her name but she was the one who made my order. The woman who took my order did everything correctly. When I went back a 3rd time she had the nerve to say under her breath that” i was pissing her off” as she closed the window. Too much of a coward to say it to my face but I was going toblet it go only to find out she messed up AGAIN and took and item out of my bag. She saw when I came around the 4th time and huffed and puffed and walked away to let someone else to her job. She was extremely rude for something SHE GOT WRONG 3 TIMES! if she doesn’t want to do the job correctly she should quit and not get upset when I dont want to accept an incorrect order.
… moreethan Thompson
This location was terrible. Waited a hour all because the order was done but it was just sitting on the shelf behind the person to who took the order. No urgency to fix no empathy about the issue.
… moreKhea Jaé
I usually like writing good reviews yet there will be those times where the food and customer service do not fall in alignment with me. This restaurant is majority of the time backed up, under staffed in evenings and horrible attitudes no matter the time of the day.
I am a very patient customer because I’ve worked on the other side and get it when someone slacks or calls off. This location does not acknowledge your presence when they are busy. The night time employee on Thursday 01/04/2023 Nadia was very rude and I hope this issue is resolved to assure the customer service level rises.
Food fresh excluding the fries. Chicken tenders and fries were ordered.
… moreI am a very patient customer because I’ve worked on the other side and get it when someone slacks or calls off. This location does not acknowledge your presence when they are busy. The night time employee on Thursday 01/04/2023 Nadia was very rude and I hope this issue is resolved to assure the customer service level rises.
Food fresh excluding the fries. Chicken tenders and fries were ordered.
Barashin Mokushi
I ordered 3 piece tenders and they gave me only 2 pieces. I called them and they told me to wait till after 4pm to call back cause they were busy. I demanded to speak to them immediately otherwise I’d report them. They simply laughed and said for me to go ahead and do so. Very unprofessional atmosphere.
… more