

Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
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Whataburger at 11250 US HIGHWAY 380 CROSSROADS, TX
Whataburger at Cross Roads, TX | Burgers, Fast Food, Shakes
Whataburger Delivery at 11250 US Hwy 380 Cross Roads, TX
Reviews
They also get SOMETHING wrong every time. Sauces, shakes, burgers, doesn’t matter what I order, every single time something is wrong.
At the drive-thru, we had to repeat our order six times for Bob (order taker) to understand it: 2 large, 1 medium, and 2 small chocolate shakes. This was not a custom catering request. It was shakes. Bob then asked for a name, confidently took it down wrong, and sent us forward. This was at 9:00 PM.
At the window, Amy (drive-thru attendant) asked for our name—again—and then openly apologized for Bob’s inability to take the order. She also informed us that, shockingly, Bob had entered the wrong name. We paid and were told to pull forward because they were “making the shakes.”
Ten minutes later, Amy returned and asked us to move to a parking spot because they were still “making” the shakes. Time kept passing. Patience kept leaving. We checked the receipt and realized it had now been 40 minutes since we paid for five chocolate shakes.
At that point, I went inside—because there is no universe where five shakes take 40 minutes.
I asked Amy where our order was. She rummaged around, then handed me a bag with three melted shakes. I told her we ordered five. She asked me—again—what the order was and—again—what the name was, then said the name didn’t exist in the system. I had to remind her that Bob not only struggled with counting to five, but also entered the wrong name.
That’s when Elena, the manager, realized something was clearly wrong. When she asked Amy what happened, Amy claimed she had already given us our shakes. I interrupted and reminded her of our multiple conversations, to which she replied that she didn’t remember any of it. At this point, I felt like I’d wandered into the Twilight Zone with milkshakes.
Elena stepped in and fixed everything immediately. Miraculously, it took her five minutes to make the shakes—proving they hadn’t been “making” them at all. They had simply forgotten about us.
I will never return to this Whataburger—or any Whataburger—again. The food is garbage, which is why we only went for shakes, and even those weren’t worth the time, frustration, or melted disappointment.
For clarity: Bob and Amy are not their real names—I assigned them for storytelling purposes. Elena is the manager’s real name, and she handled the situation exactly as a manager should. Unfortunately, there aren’t enough Elenas in that building, and way too many Bobs and Amys running it.
UPDATE: I came back and it is 32 degrees outside, no line, there is still ice on the ground….. and there is someone outside STILL! Do better!
ANOTHER UPDATE: We showed up again today (begrudgingly) in active tornado warning and they STILL had 2 employees outside. I mean really??? Like in a lightening storm! PLEASE change your ways!
Delicious Burgers: The highlight of my visit was undoubtedly the burgers. Whataburger knows how to craft a mouthwatering patty that’s juicy, flavorful, and cooked to perfection. Whether you’re a fan of their classic options or prefer to customize your own creation, you won’t be disappointed. The quality and taste of the ingredients were top-notch, leaving me craving more even after finishing my meal.
Wide Variety of Options: Whataburger goes above and beyond when it comes to catering to different tastes and preferences. They offer an extensive menu that includes not only burgers but also chicken sandwiches, salads, and even breakfast items. It’s refreshing to have so many choices, ensuring there’s something for everyone, no matter the time of day.
Fast and Friendly Service: The staff at Whataburger in Crossroads truly understand the meaning of good customer service. Despite the restaurant being busy during my visit, the employees remained efficient, attentive, and maintained a positive attitude throughout. They took the time to answer my questions, make recommendations, and ensure my dining experience was enjoyable from start to finish.
Clean and Inviting Environment: Cleanliness is paramount in any dining establishment, and Whataburger in Crossroads certainly exceeded expectations. The dining area was well-maintained, tables were promptly cleared, and the restroom facilities were spotless. Additionally, the restaurant’s decor and lighting created a welcoming ambiance that made my meal all the more enjoyable.
While I thoroughly enjoyed my experience at Whataburger in Crossroads and highly recommend it, I believe there is always room for improvement. Although the food was excellent, I would appreciate more vegetarian options to cater to a wider audience. Additionally, expanding the dessert menu with more creative offerings would be a delightful addition.
Overall, Whataburger in Crossroads exceeded my expectations with its delicious burgers, diverse menu, outstanding service, and inviting atmosphere. It’s a great place to satisfy your burger cravings and enjoy a memorable meal. I will definitely be returning and encourage others to give it a try as well!