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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
Address and Contact Information
Address: 120 N Interstate 35 E Rd, Lancaster, TX 75146
Phone: (972) 230-9296
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Roy Horton
Long review alert. I went today for a makeup visit, the night before my food was not right. Well guess what the next night, it was the exact same which means “Houston we have a problem”. Although the manager Sam was very courteous and helpful, the quality of food is still not to standard operating procedure. I have been a customer at this location for 6 years, so I know what good taste like. Ordered 2 Burgers plain all the way. I got a soggy, lettuce withered sandwich. Also got onion rings( half cooked). The only highlight was the strawberry shake, so I will have to get my burgers from In/out and my shakes from here. Please review the playbook for operating a whataburger, don’t allow and short cuts and be what you are supposed to be. “What a burger”
… moreAshley Brown
This location is extremely slow. I waited almost an hour to receive my food. I waited a good 15 mins at the window, before I was asked to pull up and and another 20 mins or more after. My food was hot but the chicken on my honey chicken biscuits looks so old. Everything should’ve been fresh.
… moreScott Budnik
I’m 99% vegetarian and WHATABURGER is one of my exceptions. No mustard, yes mayo. They are SO tasty. Maybe it’s because they pile on the lettuce, tomatoes, and onions. I❤️ WHATABURGER!!!
(I’ve been to this particular one a few times)
… more(I’ve been to this particular one a few times)
Robert Levenant
I ordered a meal with a milkshake. They brought the food and tried to tell me I could come back another day for my milkshake. When I asked why, they said they had just put the mix in and that it might be a while. I said that’s fine. Not two minutes later, another worker came over with my shake. Crazy
… moreTiffany Zeigler
I haven’t visited this location in a year and now I remember why. They are slow and have no desire to work. You applied for the job and agreed to the terms of employment. We waited 30 minutes for FAST FOOD. The guy in the restaurant didn’t even get that chance. He stood there for 15 minutes waiting to even be acknowledged. He finally gave up and left.
Who in the heck is nightime management?? The restaurant was also dirty. Is there no pride in doing a good job? This is why I’d visit any other location but this one. Spent $30 for poor service and overly salted fries. If we weren’t in a rush—this location wouldn’t have gotten a dime from me. Do better or get a new job.
… moreWho in the heck is nightime management?? The restaurant was also dirty. Is there no pride in doing a good job? This is why I’d visit any other location but this one. Spent $30 for poor service and overly salted fries. If we weren’t in a rush—this location wouldn’t have gotten a dime from me. Do better or get a new job.
Cynthia
A larger woman who i think was the manager and a younger thin woman walked up to the front as slow as can be and we’re both talking to each other before they even acknowledged us. We told them we had made online orders and the larger lady screamed to a boy in the back that we were there. The young Hispanic boy came and handed me my bag and went back to the back. We waited for almlst 15 minutes inside our semi after making order in the app before going inside and waited another 15 to 20 minutes for our food after going inside. We ordered a #2 meal large, honey BBQ chicken strip sandwhich MEAL Large, and the buffalo ranch chicken strip sandwhich by itself. I didnt even get my honey BBQ chicken strip sandwhich. I didnt check my bag because they took forever so I figured they gave me everything but they didnt. I drive a semi and cant just drive as much as I want. Im exhausted from work and wanted something quick to eat. I want my money back for the sandwhich I didnt get. Im not sure what is going on but they had full staff and it was dirty, the drinks were flat, the dining area was messy and it smelled like sour milk. The vooking are in the back was an absolute mess. Disappointing. I cant even go back because I only get a certain amount of time for PC. So either I get my money back or im missing out on money because these people. Someone needs to go and speak to whatever manager was there because they ought to be disappointed. Order #2072996 11/22/2025 6:32 pm.
… moreBreana H
My entire order was incorrect. Only two of the burgers had cheese, even though I paid an additional $0.60 per slice and should have received it on all of them. I am extremely disappointed and frustrated that I waited in line, was rushed through ordering, and still received incorrect food.
I had been out all day running errands and came home exhausted, looking forward to a meal I believed was prepared properly. By the time I realized the mistake, the store was already closed, making it pointless to return.
Food is expensive, and money is not easy to come by. This situation is unacceptable. I understand that it’s Christmas Eve and employees want to get home to their families, but customers still deserve accurate orders—especially when we are the ones supporting the business.
Please do better, Whataburger.
… moreI had been out all day running errands and came home exhausted, looking forward to a meal I believed was prepared properly. By the time I realized the mistake, the store was already closed, making it pointless to return.
Food is expensive, and money is not easy to come by. This situation is unacceptable. I understand that it’s Christmas Eve and employees want to get home to their families, but customers still deserve accurate orders—especially when we are the ones supporting the business.
Please do better, Whataburger.
George Freeman Jr.
Placed order for breakfast 35 min before a meeting and never received order because I had to make this meeting. It’s shame for 2 tacos they can’t get it right. Breakfast food should be ready and to serve people. There was enough staff just bad organization and no respect for people time. It sad I can’t spend money on my own community due to lack of service.
… moreDr. La-Shawnda Thompson
Update:
The last time I visited, my experience was not great, and I shared my honest review. I received a follow-up email offering a complimentary meal to make up for it, which I truly appreciated.
When I went back today, Sam, the manager, kindly comped my meal and made sure everything was fresh and right. I ordered a #11 chicken meal with a shake, and everything was hot, fresh, and delicious. Trinity was my server, and she was very pleasant and provided excellent customer service with a great attitude.
I’m happy to say this visit turned things around, and I’ll definitely be back.
Thank you for making it right!
… moreThe last time I visited, my experience was not great, and I shared my honest review. I received a follow-up email offering a complimentary meal to make up for it, which I truly appreciated.
When I went back today, Sam, the manager, kindly comped my meal and made sure everything was fresh and right. I ordered a #11 chicken meal with a shake, and everything was hot, fresh, and delicious. Trinity was my server, and she was very pleasant and provided excellent customer service with a great attitude.
I’m happy to say this visit turned things around, and I’ll definitely be back.
Thank you for making it right!
Christofer Leiva
Worst, they move slow taking 1 hour to order a burger and some fries wait in line a good 45 min to get old fries, when I asked for new ones I get older ones thrown upside down in my bag. They are all rude and slow!!!!!!foods nasty waisted money. Tooooo much mustard!!!!!
… more