
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
Address and Contact Information
Address: 8239 Old Middleburg Rd S, Jacksonville, FL 32222
Phone: (904) 371-3347
Website: https://whataburger.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
– Expect to be given the wrong order at least twice
– Expect when finally given the right order, that someone has touched it already
– Chocolate milkshake = vanilla milkshake at this location
– Inability to diffuse situation or critically think
Went to the drive thru with a simple order of two chocolate milkshakes (1 large 1 medium), a meal, and a large fries. We received two milkshakes that were evidently vanilla with the taste and coloring and asked for a refund but was met with such attitude with an excuse that it was machine operated (which is fine, however other locations I actually received a chocolate milkshake so I wouldn’t recommend going to this location if you like chocolate). A lady took them begrudgingly and said that she will need to get a manager. We asked for a refund as that seemed like the easiest solution as she seemed flustered and it was busy. We were then told to move forward and was given AN order, but it wasn’t our order but another car’s that was ahead of us that was waiting longer. We spoke to another lady that was actually the only sweet person we spoke to in person and confirmed our doubts that our milkshake were in fact not chocolate and that an employee did not hold down a button long enough and offered to have our shakes made again. We gave them the benefit of doubt and waited for the shakes to be made and our actual order to be given to us. At this time, there are lines are cars behind us and at the very least 4 cars with the wrong orders. They took back the order that we touched which I hope they don’t dispose of or give right back to customer as that is not safe. More time has passed but we were offered to park so we don’t keep holding up the line. We finally were given our one meal and one large fry. More time passes. The initial rude female employee returns with 2 medium milkshakes that were the same exact coloring and tasting—vanilla. Frustrated and defeated, we just wanted a refund like we originally asked for so we can just leave. She walked away with more horrible attitude. I, already so appalled by the lack of hospitality this location had to offer, walked in to see if I could have any compensation for the kerfuffle that ensued like fries or a burger, the initial rude lady asked what more do I want and I explained some sort of compensation and she replied “well did the burgers turn out fine nothing was wrong with those” which I then reminded her I was given someone else’s order completely. She didn’t like that response and asked for the manager to speak to me. He greets me and asks me what he can do for me. I explain to him the refund and—he cuts me off with horrible attitude saying he’s working on it right now. I continued and explained yes I understand that but I was wondering if this place offers any compensation with how messy this whole situation became. He pauses and looks at me with what felt like either an intimidation tactic or perhaps him trying to ground himself from his anger/ frustration but eventually then replies “what do you want”. I replied “I’m not sure do you guys offer fries or burger for compensation?” He says okay fries and I was finally given a ‘complimentary’ fries and my refund and a “have a good day”.
Will never return here again and will share my experience to friends.