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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
Address and Contact Information
Address: 3415 E Franklin Blvd, Gastonia, NC 28056
Phone: (704) 823-6066
Website: https://locations.whataburger.com/nc/gastonia/3415-east-franklin-boulevard.html
Menu Photos
Order and Reservations
Order: Order online
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Reviews
D Davis
Gross.
Ordered a burger with tomatoes and ketchup.
Burger was dry as the desert. Bun burnt on one side.
Tomatoes slices were literally shriveled.
Onion rings over cooked in old grease.
Just nasty!
Then we found out employees were fighting inside the restaurant just before we got there and were sent home.
What a nice place said no one ever!
Last time there.
Terrible food and service.
Do NOT recommend.
… moreOrdered a burger with tomatoes and ketchup.
Burger was dry as the desert. Bun burnt on one side.
Tomatoes slices were literally shriveled.
Onion rings over cooked in old grease.
Just nasty!
Then we found out employees were fighting inside the restaurant just before we got there and were sent home.
What a nice place said no one ever!
Last time there.
Terrible food and service.
Do NOT recommend.
Ashes Amazing
First time eating at Whataburger. We were passing through. I will have to say this was not it. I got their limited time big ranch wrap, and I added buffalo sauce to my wrap on top of the ranch! Now you would think big ranch wrap comes with ranch. they decided to take off the ranch and just put a tiny dollop of hot sauce.
When I let the guy know he had to double check to see if I ordered it and was confused when I said they never put the ranch on my meal that comes with the ranch.
Next my bf got their sweet spicy burger he specifically asked for no mustard cus he’s allergic THANKFULLY Benadryl helps and we keep it on hand since he can still consume it just needs to have that on hand. But seriously how hard is it to read an order and I understand short staffed and all that but taking into account changes should be reminded.
The only thing nice there was the old man taking the trash out wishing us a wonderful day
… moreWhen I let the guy know he had to double check to see if I ordered it and was confused when I said they never put the ranch on my meal that comes with the ranch.
Next my bf got their sweet spicy burger he specifically asked for no mustard cus he’s allergic THANKFULLY Benadryl helps and we keep it on hand since he can still consume it just needs to have that on hand. But seriously how hard is it to read an order and I understand short staffed and all that but taking into account changes should be reminded.
The only thing nice there was the old man taking the trash out wishing us a wonderful day
Lou Rotkowitz, MD
Good L-rd! – What a disappointment. Very crowded with an eclectic audience who I all suppose were let down by the performance. Burgers were incredibly greasy and just a let down. I made a special trip to this Gastonia location. The Gal serving the orders to the tables was the best part of my visit. I visited Saturday early evening – 27 December 2025. A Tractor Trailer was blocking a significant amount of the parking – which made things stressful. Vibe inside the restaurant was cheerful, but – I can’t help but feel cramped at the entrance where you order from the kiosk. French Fries were an abomination. Food came out quick; I enjoy the Texas Toast Option and the Double Toast is cute. Otherwise – disappointing. D- Grade! I need to mention, the Men’s Toilet was flooded and there was a young employee inside the Toilet spaced out and texting on his phone. Dude was standing in the middle taking up space. It was strange!
… moreBlackout Transport LLC
As a Texan, I’ve grown up loving Whataburger — but the location here in Gastonia, NC is absolutely horrible.
Tonight around 11:00 PM, customer service was completely non-existent. The employee on duty is someone I recognize, and honestly, when I see he’s working, I usually leave — that alone should say something. It felt like the entire failed training group was scheduled on the same shift with zero supervision.
They couldn’t read a ticket, there was no one at the counter, and after waiting far too long, we stepped just behind the counter to get ketchup that was already listed on our kiosk order. Instead of helping, the employee snapped, told us to “get out,” and said he didn’t care why we were there.
To make matters worse, I ordered two small chocolate shakes. What I received were one large vanilla and one small vanilla — wrong size, wrong flavor. When the shakes were finally brought out, they were slammed on the table, leaking everywhere. When I asked for the correct shakes that were clearly on the ticket, the employee refused to remake them.
On top of that, the burgers were cold, the fries were soggy, and the overall service was absolutely horrible.
I am requesting a full refund for the cold burgers, soggy fries, incorrect shakes, and terrible service. This experience was completely unacceptable. If this isn’t resolved and refunded, I will never return to Whataburger again, which is incredibly disappointing to say as someone who has supported this brand for years.
… moreTonight around 11:00 PM, customer service was completely non-existent. The employee on duty is someone I recognize, and honestly, when I see he’s working, I usually leave — that alone should say something. It felt like the entire failed training group was scheduled on the same shift with zero supervision.
They couldn’t read a ticket, there was no one at the counter, and after waiting far too long, we stepped just behind the counter to get ketchup that was already listed on our kiosk order. Instead of helping, the employee snapped, told us to “get out,” and said he didn’t care why we were there.
To make matters worse, I ordered two small chocolate shakes. What I received were one large vanilla and one small vanilla — wrong size, wrong flavor. When the shakes were finally brought out, they were slammed on the table, leaking everywhere. When I asked for the correct shakes that were clearly on the ticket, the employee refused to remake them.
On top of that, the burgers were cold, the fries were soggy, and the overall service was absolutely horrible.
I am requesting a full refund for the cold burgers, soggy fries, incorrect shakes, and terrible service. This experience was completely unacceptable. If this isn’t resolved and refunded, I will never return to Whataburger again, which is incredibly disappointing to say as someone who has supported this brand for years.
Zarielle (ZariTravelEats Yelp Elite)
Went here around 9:40 pm on Saturday, there were two drive thru lanes. The first one we were in, two cars were in front of us; the car at the ordering board was just sitting there not ordering / saying anything for like 10 mins, so we decided to go into the other drive thru lane. Mind you, two other cars had ordered and moved to the window from the second lane before we moved over into it. Once we got into the second lane, nothing was said to us at all. Instead, now someone was taking the car sitting in the first lanes order and we sat in the second lane, in silence, for another 10 mins. We ultimately decided to just pull up to the window and tell them our orders and let them know that no one serviced us at all in the second lane.
The employee claimed that she was saying “hello” the whole time as if we were ignoring her, but there was literally no sound come from the ordering board speaker at all!
After we place our order at the pick up window, we were told to go park on the side of the building where we waited almost 30 mins! We went inside to check on our order status and learned that no one had fixed our order at all??? Once we did finally get our food, yes it was freshly made and hot, but I had no appetite for it at all anymore. Service was HORRIBLE!
My overall rate of experience : 0/10
… moreThe employee claimed that she was saying “hello” the whole time as if we were ignoring her, but there was literally no sound come from the ordering board speaker at all!
After we place our order at the pick up window, we were told to go park on the side of the building where we waited almost 30 mins! We went inside to check on our order status and learned that no one had fixed our order at all??? Once we did finally get our food, yes it was freshly made and hot, but I had no appetite for it at all anymore. Service was HORRIBLE!
My overall rate of experience : 0/10
Vernon Chittum
Stopped by for an early lunch on a weekday. Absolutely no line and was able to get the food quickly. The inside is a bit cramp and they point you to the kiosks which didnt have numbers. But overall the food was good and we didn’t have to deal with the crazy rushes during normal parts of the day.
… moreRanch Wilder
Never been to a Whataburger. I see a lot of scathing reviews but I didn’t read any of them. The Drive-Thru was semi long but it moved fairly quickly. After we pulled to the window, I noticed the cashier was working double duty. She was definitely a little short with me and not super friendly. The kind of friendliness and professionalism you expect from like a Chick-fil-A and such. I should have checked the screen to see if my order is correct but after I didn’t receive my onion rings I looked at the receipt and noticed they put fries instead. Although we did receive three chicken fingers for free randomly even though we didn’t order them lol.
My girlfriend and I got burgers and hers had toppings And condiments on it that she did not ask for . She was mildly annoyed and had to scrape them off. It’s just amazing how often fast food orders are incorrect. It really boggles my mind lol
… moreMy girlfriend and I got burgers and hers had toppings And condiments on it that she did not ask for . She was mildly annoyed and had to scrape them off. It’s just amazing how often fast food orders are incorrect. It really boggles my mind lol
Ray Meredith
Had food delivered from Door Dash. Missing many items on the burgers we ordered. No bacon. Zero condiments. Fries had no salt. Sodas had no flavor. Were supposed to be Diet Dr Pepper. First time ordering and our last. Disappointed
… moreElizabeth Hawk
As a Texas native, I was really looking forward to today’s grand opening—and it did not disappoint! The food was fresh and hot, the staff was friendly and welcoming, and the atmosphere was clean and inviting. I always go for the What-A-Burger double with large fries and a fountain drink—classic and delicious every time. I’m so glad to see What-A-Burger expanding. Keep it up!
… moreTony Laaper
Fries are great, well salted. Many times the burgers have had a pink center. Specify well done if you like them well done. Iced tea was gross. Had the unsweetened, and you can taste mold. Something isn’t sanitary in their iced tea. Sweet tea probably masks the problem. Soft drinks are often off, meaning the carburetor and syrup mix is not balanced.
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