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Since 1994, Wetzel’s Pretzels has been serving up hot, hand-rolled soft pretzels made from fresh dough and baked to golden perfection. With 340+ locations, we’re your go-to spot for fresh-baked snacks, mall treats, and pretzel perfection. Stop by your local Wetzel’s Pretzels in The Woodlands, TX for buttery pretzels, pretzel bites, and icy lemonades. Always hot. Always craveable.
Handcrafted pretzels come sweet or salty at this chain that also offers hot dogs & specialty dips.
Address and Contact Information
Address: 1201 Lake Woodlands Dr #5512, The Woodlands, TX 77380
Phone: (281) 419-5511
Website: https://www.wetzels.com/
Order and Reservations
Order: Order online
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Reviews
Ashley Molina
If i could give it zero stars i would, the girls working there are so
rude they don’t even great you and ask what can i get you they just stare so rudely and are on there phones. Them being hispanic you would think they are nice. Absolutely Not. Yall need to fix this issue no wonder your reviews are so bad. horrible place, best go to auntie anne’s people because the pretzels were also horrible.
… morerude they don’t even great you and ask what can i get you they just stare so rudely and are on there phones. Them being hispanic you would think they are nice. Absolutely Not. Yall need to fix this issue no wonder your reviews are so bad. horrible place, best go to auntie anne’s people because the pretzels were also horrible.
Nathanael Logan
My wife and I walked up here. The girls were all on their phones. My wife said hello. One quietly replied then went back to her phone. They couldn’t be bothered by serving us. We walked away because they obviously didn’t want to get paid.
… moreRodrigo Baquedano
The food was good but i dont know about the people making the food. Although the girl who served me the girl with red hair was very polite and well mannered it seemed a little like she was like the only person who was doing her job correctly. The guy who im going to assume is the manager, he seems very unprofessional. Everytime i go to wetzels i look over to where they make the food and hes like goofing off never really helping his employees and sometimes ive overheard him yelling in a very rude tone to his employees. Bad attitude overall and most definitely unprofessional and not to metion he seemed touchy. I came to wetzels today and he literally picked up one of the girls workers by the arm. Its so bad i have to put the review on here and yelp. Someone needs to tell the owner about the managers actions.
… moreLisa Fields
This place is utterly disrespectful and disgusting. The food is consistently hard, and the employees lack any sense of decorum. I asked for a lemonade, and the manager informed me that it wasn’t working AFTER I had already paid. Then, he refused to give me a refund, claiming it was “my fault.” The male employees do absolutely nothing; I always see the girls working while the guys just sit around on their phones. One of the guys reeked of body odor, and honestly, if you can’t maintain basic hygiene, you shouldn’t be working here. definitely will not be coming back.
… moreAnalis Alba Valdes
Worst customer service ever. First time trying wetzel’s pretzel and it definitely will be the last one. Both cashiers were extremely rude, they both were laughing and making jokes on the way how we talk, this could be even considered as a racist manifestation. Very upset, disappointed and I was wondering how this kind of behavior are still part of our society. Totally unacceptable.
… moreCaitlyn Keller
Not trying to be a Karen but don’t have things in the menu that you’re not going to sale . I wanted a cheese pretzel and she tried to sale me a regular pretzel with cheese sauce ……. totally not the same . And then she said it would take 15-20 minutes . I know it doesn’t take that long to make one pretzel , at least deerbrook location is more professional and has their stuff together, it only takes them 7 minutes . Seems they just wanted to be lazy and complicated to me .
… moreLegacy Kura
everyone working there was rude and had a attitude
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