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Since 1994, Wetzel’s Pretzels has been serving up hot, hand-rolled soft pretzels made from fresh dough and baked to golden perfection. With 340+ locations, we’re your go-to spot for fresh-baked snacks, mall treats, and pretzel perfection. Stop by your local Wetzel’s Pretzels in Humble, TX for buttery pretzels, pretzel bites, and icy lemonades. Always hot. Always craveable.
Handcrafted pretzels come sweet or salty at this chain that also offers hot dogs & specialty dips.
Address and Contact Information
Address: 20131 Highway 59 North Space #6500, Humble, TX 77338
Phone: (281) 359-1133
Website: https://www.wetzels.com/
Order and Reservations
Order: Order online
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Find a Location – Wetzel’s Pretzels
World domination is within our grasp. We’re located all over the world with over 300 stores!
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Reviews
Whitney Woodward
Just spent $40 on one order of Cina-bitz, one order of pizza-bitz, and two of these *new* peppermint frozen hot chocolates. First, the amount you spend for what you get is outrageous, but I chose to buy the items… the quality, however, appalling. The peppermint hot chocolates went immediately in the trash. Something did not taste right. Just refrain from this lack of judgment and walk two steps to the Cinnabon.
… moreVanessa Lerma
Disgusted that there was a piece of someone’s glove in my pretzel!! I felt something chewy in my mouth and when I took it out I had about 2 inches of the finger part of a glove!! So gross!!
… moreH M
I asked if their pretzel had egg and was met with a chuckle and told i don’t know. When I asked them to check i was made to feel dumb and told they have no way to check. I asked for an ingredient list and they said they do not have one. I don’t care if you do not know, do not treat people to feel dumb for asking. Learn manners, do better.
… moreAli Merhanpour
Very inventive, clean and flexible. Based on my request they added cheese to the regular pritzel and jalapeno pepper and vallaaaa… delightful piece of art that satisfies the soul and guts at the same time. Great experience. Strongly recommended specifically the one in the picture. Bon apetite!
… morePaige F
I ordered the cheese dog and the orange dream drink. The total ended up being $20, which is insane for a drink and a tiny order. The cashier asked if I wanted whipped cream then put some bad tasting white sauce in it, not whipped cream. The cheese dogs did not come with any cheese, and when I asked I was rudely told the cheese costs $3.00 extra. I asked if I could talk to a manager, and the cashier rolled her eyes at me, and said the manager doesn’t speak English and if I want cheese I’d have to pay $3.00.
… moreJacqueline Orange
Great company, horrible customer service!
I have no complaints about the quality of the pretzels, but I would rather go to a company where the employees actually care. I was serviced by a young man who apparently didn’t want to be there. Not only did he get my order wrong, when I told him the other young man was making it wrong they both looked at me like it’s not their problem. I didn’t get the product I paid for and their attitudes were so nasty I just rather warn other than attempt to get my money back. Sad situation for such a great company with great pretzels
… moreI have no complaints about the quality of the pretzels, but I would rather go to a company where the employees actually care. I was serviced by a young man who apparently didn’t want to be there. Not only did he get my order wrong, when I told him the other young man was making it wrong they both looked at me like it’s not their problem. I didn’t get the product I paid for and their attitudes were so nasty I just rather warn other than attempt to get my money back. Sad situation for such a great company with great pretzels
Prince Eugene
I had the rudest customer service experience. The pretzel I was given was so stale that it wouldn’t bend. When I asked for another they told me it would be about a 7 minute wait. So I paid 1st and told them I’d be back around to get my fresh pretzel. Fast forward 6 minutes. I walked back up to the counter and asked we’re they close? The young lady at the counter had an attitude and said 4 minutes as I watched her coworker put 2 pretzels in the Oven. 5 minutes later the same young lady asks me if I want them plain or salted. Then she hands me 2 dry pretzels with salt all
At the bottom of the bag. My girlfriend and I asked for them to oil/butter them. Then that was the end of our interaction. It was long and filled with attitude.
… moreAt the bottom of the bag. My girlfriend and I asked for them to oil/butter them. Then that was the end of our interaction. It was long and filled with attitude.
Marissa Miller
I paid $10 for an icee. The man claimed my card wouldn’t ring up and I had to pay cash, so I payed cash and moved on with my life. An hour later I got a notification that my card had approve the purchase. Their card system needs to be updated. $10 for a icee. $5 itself is already ridiculous let alone 10. Do better Deerbrooke mall’s Wetzel Pretzels.
… moreBeatriz Torres
Pathetic excuse to spend 10$ on a water and cinn-a-bitz. The bag was full of oil, bites were dense and the cinnamon sugar was more on the inside of the bag than on the actual bites themselves. There was clusters of sugar. So disappointing. I love this as a mall snack but I won’t be coming back anytime soon. I rather go to cinnabon. At least their stuff is good.
… moreShaQuria Evans (7AT8)
Very good pretzels… maybe even better than Annie Anne’s and Pretzel Maker… the dough is never hard, the dogs juicy and always fresh. The staff could use some work. Too many phones and conversation; not much customer service. Like interruptions are inevitable to get anything with more than 2 people working. I hate feeling like I’m bothering anyone here. You walk up, immediately apologize and then ask for what you want? PASS! Service industry gets killed for this. Just ask UBER, DOORDASH, GRUBHUB… ETC. I just go elsewhere if I wanna get real service. Only pop over if you don’t mind looking for someone slumped over their phone before they realize you’re looking for them.
… more