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Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s Canal in Kennewick, WA
Visit Wendy’s at 7003 W Canal Dr in Kennewick, WA for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
1 Wendy’s Locations in Kennewick, Washington
Browse all Wendy’s locations in Kennewick, Washington for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s, 7003 W Canal Dr, Kennewick, WA 99336, US – MapQuest
Get more information for Wendy’s in Kennewick, WA. See reviews, map, get the address, and find directions.
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Reviews
Yuhana Rodriguez
Today at Wendy’s drive-thru the service was less than satisfactory. I mentioned that my fry portion wasn’t full, she closed the window before I could request fresh fries. Instead, she handed me a full box of the same cold fries. The burger was good.
… moreSheri Kethan
Had to edit this to 1 star. Jenica it is never OK to use the excuse we are busy for not putting my cheese on the cheesy burger and serving me cold fries after sitting in the drive thru for more than 15minutes. Literally behind one car that got a small bag. I was looking forward to trying the new burger and you failed as the manager tonight. This is, until tonight the best Wendy’s in the tricity area imo. No longer my opinion. I’ll include pics of both cheesy bacon burgers. Sure some cheese sauce in there, but no cheese slices. What makes this cheesy?
… moreJulia Brandon
my sister, niece and I went into the restaurant today around 1230 pm, on New Years Eve. The workers were short staffed, and super busy. while we waited for our food, I watched the staff work their butts off. some customers were rude and entitled (clearly they never worked fast food or retail!). The staff stayed kind and patient through the insanity, never slowing down in the 45 minutes I was there. IDK who the manager is, but those workers deserve a raise. The food was fine, I don’t generally eat fast food, but my niece is pregnant, and Wendys has spicy chicken nuggets lol..The hamburger and fries were hot, and the frosty was cold. Thank you to the ladies that served kindness and smiles, you got mad hustle!
… moreJared Carpino
This is the best I’ve been treated in a very long time anywhere! A big thumbs up to the Manager/Leaders for this AM, around 8:40, for going above and beyond to fix a simple mistake. Definitely, need to go here instead of Chik-fil-A next door.
… moreAlexander Bruce
They weren’t even busy, watched as half my food sat on the counter for about 5 minutes, they were going to wait an additional 5 minutes for my fries. Took about 23 minutes to get chili fries a burger and 20 spicy nuggs. When I asked if I could take the food because it was for my kid and I didn’t want it to get cold, I was informed I didn’t order a kids meal, as if that’s all a kid could possibly eat. Place was dirty, on my way out about 5-6 Wendy’s Employees walked in the front door. Honestly Wendy’s needs to bring in a cooperate manager or close this one too. I won’t go back inside and if it wasn’t for the fact my kid loves those spicy nuggs, I wouldn’t go back at all. F for the 5th time in a row Wendy’s.
… moregrisela gonzalez
Josiah and the 2 managers (Jesus and Daniel) gave us amazing service. With having Chick-Fil-A next door. We will continue to choose Wendy’s as our spot to go to.
… moreDirtyBubble
McKenna took my order and she had the most wonderful customer service i’ve ever experienced. I have two rowdy kids who love to pretend to be dinosaurs and she began joking with them and talking about dinosaurs with them. Later in the car they told me she was as “cool as a t-rex!” I will definitely be returning and so will my little velociraptors!
… moreQueen Nikki
Food was good but the staff at this location need some lessons in good customer service from the Pasco Wendy’s/location. When paying, I asked if I could add a burger to my order, there were no cars behind me (or else I wouldn’t ask) and the lady said no that her manager will get mad at her. That didn’t seem like a genuine response but more like a I don’t feel like adding your food and this is what I’m going to say. I said “no worries, I’ll go back around” and proceeded to wait for my food. At the next window I get 4 bags with what I assume is all my order. Then as I’m driving off, the lady at the window tries to get my attention and I have to reverse (at this point there is a car behind me). She says that she gave me a bag of chili. And I proceed to look for the chili in all 4 bags, I finally find it in the 4th bag after I dug in there to feel around and see what was in there. I could bet my life that she gave that chili to the car behind me and my hands were all inside that bag. That should never happen and the chili should have been tossed or many places will tell you to keep it (they don’t want it back after you have it in your possession or you’ve touched it). Think about it, what if someone had a cold or covid and they had their hand inside of that bag and you hand it to the next customer.
Basically, they said no to me adding a burger at the window but could have added it in the time it took for me to reverse, look through all 4 bags, find the chili that was given to me in error, and give it back to her. And I could’ve left happy with my burger.
Anyway, after that I went around again and got my double Dave’s burger (which now has shredded lettuce?) is that new? I don’t love the shredded lettuce so I’m not sure if this is a Wendy’s change or maybe they just ran out of leaf lettuce?
Moral of the story, Pasco Wendy’s is on point and this one needs work. Maybe next time Wendy’s on Canal.
… moreBasically, they said no to me adding a burger at the window but could have added it in the time it took for me to reverse, look through all 4 bags, find the chili that was given to me in error, and give it back to her. And I could’ve left happy with my burger.
Anyway, after that I went around again and got my double Dave’s burger (which now has shredded lettuce?) is that new? I don’t love the shredded lettuce so I’m not sure if this is a Wendy’s change or maybe they just ran out of leaf lettuce?
Moral of the story, Pasco Wendy’s is on point and this one needs work. Maybe next time Wendy’s on Canal.
Chelsea Meehan
So I ordered online drove five minutes to get to the restaurant and waited in line for twenty five minutes for one burger, one fry. Now I used to work at a restaurant, so I understand sometimes things take a minute. However twenty five minutes where i’m watching three employees have a conversation about what flavor of drink they want and how strong they want it i’m guessing at this point probably and hopefully they are referring to caffeine. I think it’s easy to understand my frustration.
… moreHeidi Churchill
Did the mobile order, got there, had to wait – NO Iced Tea, when they brought the food out it was missing a drink and the bags were shoved and dropped in my car dropping a bag on the floor spilling nuggets and fries all over, got home and no sour cream for baked potato, no ranch for nuggets, no hot sauce, cheese or onions for chilli… not happy! If you have the choice choose Chic Fil A next door!
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