Sha jon
EDIT: you’ll note, no one replies to any of the reviews here. I really don’t think they care.
We were really excited for something besides McDonald’s and taco bell. We’ve been four or five times now and every single time our food is wrong. Time before last, they shorted us an order of fries and all the sauces we paid extra for. I went back in and they swore they gave them to me. It was aggressive for a convo about dips y’know. This time I got two orders of 10 nuggets. Both containers had 9 nuggets. Odd coincidence. I called three times, once w a different phone and each time they pretended they couldn’t hear me but as she hung up the second time I heard say that I was dumb and should give up calling bc they weren’t gonna talk to me.
Not for nothing, but it sucks that a cheeseburger there is the size of a slider. Major shrinkage inflation.
The only redeeming quality is the frosty. I’ll probably stop trying to get food here anymore.
… moreChristopher Williamson
I was sooooo excited for this place to open in the neighborhood and take over the old awful KFC/A&W space. I practically lived off of Wendy’s through High School and I believe that their burgers and chicken are superior to McDonald’s (when executed properly). Speaking of which, this joint is in the middle of two McDonald’s (one to the North and one to the South, amongst other establishments). The service is friendly enough, but I don’t think this place can survive if every time you order (even the advertised order), that you receive old and COLD food, no straw for your drink, or a receipt …
… moreJulie Tran
When I heard Wendy’s was open in White Center I was thrilled. Came this morning for some seasoned potatoes and they were SUPER SALTY. If a manager is reading this please try to reduce the salt level in your fries and potatoes. I will be back to try the burgers and other items. Hopefully they are not SALTY.
I know this Wendy’s location had only opened a couple months ago, but there are much to improve from the many negative comments posted. Since the Wendy’s in Burien has very tasty foods, I suggest a representative from there come to the White Center location to guide on food preparation. WC Wendy’s is my local hub and really wants it to improve, do well for the benefit of the ppl around this neighborhood. Thank you!!
… moreJasmine McKinney
I like this Wendy’s and I’m glad they’re in White Center. Experience here has always been good and staff is great, especially with so many younger workers. Seriously just a friendly suggestion, but the last two times I’ve bought a burger, it’s drowning in ketchup and mayo. Please consider not being so heavy handed with the condiments. I appreciate you guys. Thanks.
… moreJerry Cruz
Went on a busy Friday night and ordered ahead on app. Food was ready within 5 minutes, minor issue with burger and manager fixed it immediately with a smile. Everyone was working hard. Hope this level of service keeps up, its a nice and clean place. Keep it up Wendy’s White Center!
… moreSka Bob
If they are going to close early, then Stop taking mobile orders, leaving people knocking on the doors unable to pick up food they already paid for isn’t acceptable. And learn basic customer service. Tell the 5 cars sitting in the drive through you have closed early and put up a sign saying closed. Don’t just stop taking orders and ignore everyone already in line while they while they sit there for 15 minutes until they give up and drive away.
… moreYIBING LI
We spent 5 minutes at the window trying to explain what we wanted to order. We understand there could be a language barrier, so we tried our best to explain. Yet when we got our orders, we realized they misunderstood us, instead of a No. 7 combo and a No.4 sandwich, they gave us 7 No. 7 combos and 4 No.4 sandwiches. So we explained again what we ordered, they seemed to understand us this time. They took back the food and went back inside. Then I tried to get inside was going to ask for the refund for the food we didn’t actually order. The door was locked, the person who seemed like the manager came to get the door for me, before anything, she burst out: YOU NEED TO REPEAT YOUR ORDERS! I SAID SEVEN NUMBER SEVEN COMBOS AND FOUR NUMBER FOURS!
I was shocked. I understand they are probably still new to the system because they just opened, she could be frustrated because all the time and food was wasted. However that is not the way to speak to a paying customer, especially not when it was you made the mistake in the first place, while we were being patient with you from the beginning.
I don’t need you to educate me how to order food at a Wendy’s drive through.
So instead of only asking for refund for the food we didn’t order, I asked for a full refund, left without any food.
If this location’s owner sees this review, please re-train your staff so other customers would not have the same experience we did.
And the total refund on the receipt somehow doesn’t match the amount of money charged on my card. But I do not want to deal with them for a little over a dollar. I take that as paying for a lesson to never come to this location ever again.
… moreDimitri-Junk
Maybe it’s been a while since I tried Wendy’s but this was the most disappointing “grab a burger” experience I have had in a long while. flat, flavorless, skimpy. Fries were flavorless and barely salted. and the “caramel swirl” frosty means putting a little caramel on the edge of the cup (no swirl happening) so you are basically getting a vanilla frosty. This really was bad. And at a brand new location!
… moreRichie D.
Brand new Wendy’s opened in White Center. It’s quite the popular spot. Employees were friendly and helpful. Unfortunately the soda machine broke but they filled drinks behind the counter upon request. Food was as expected. No complaints here.
… moremorrie mcmullin
They need to work out some things fries should be not just warm, but they should be hot your JBC meal we know it’s not gonna Look like the picture, but could you try a little bit better?
I’ve been there twice and when radio advertisement say double the bacon and I look at my burger when I get home and there’s one little slice of bacon that’s not double the bacon that’s the bare minimum. The Wendy’s in Burien is amazing. This one needs some work.
… more