Jacob Rivadeneira
I don’t think the rating fits the restaurant. Everyone here is nice and food is always on point. I’ve been going here for a few years and I think management has done a nice job training associates. You can hear there communication as far as letting others know as soon as cars pull into parking lot warning everyone that 2-3 cars pulled in. And it’s not a one time deal I’ve heard it multiple times from multiple visits. Staff is always in a good mood and they seem to not have a high turnover rate as the same employees have been here for a few years.
… morecaptain greenface
Eat literally anywhere else. This place serves cold food constantly, and then will claim you’re a liar and refuse to refund or correct orders that have been sitting on the counter getting cold for hours. I think the gm is Steven Diaz. His customer service is terrible. His staff is rude and can’t get orders correct
… moreChris diaz
Im only giving it 2 stars because me and my wife love baconator fries but how lazy can you really be to not actually crush the bacon and present the product how its supposed to be to the customer definitely dissapointed especially when they dont have customers and its something simple to make poor quality on the fries the actual fries were hard as well SMH
… moreDebbie Villegas
If this is the Walton restaurant… these workers at window are very rude so is the Mgr. Its independent owned they don’t care about customer satisfaction! I only go back if in area but each time it’s the same. Maybe they wake up too early and grouchy. No service with a smile at this location.
… moreAdrian Jones
Everything was freaking amazing, ALLLLL the food was fresh and hot and delicious, 10/10 would suck off the cook. Went into the restaurant and was greeted by friendly employees who looked cool. 10000/10 will come back
… moreErin Ward
I’ve never gotten a chicken sandwich as nicely presented as the one I got this evening on 11-3-24 at around 5:20pm. Kudos to the sandwich maker you are awesome!
… moreNova Z
I suppose I’ll never learn my lesson. I stopped here to pickup something quick for my lunch break, and the food was really bad.
The staff is at least nice, but every time I go here I get old food that isn’t even warm. I have gotten a patty hard enough that you could tap it against something, and fries that taste like they were from the night before.
I have previously worked in the industry, and I will tell you I know they aren’t following “freshness standards” that the chains have. That is a management problem, and one I don’t see being resolved anytime soon.
… moreHazi
Order through the drive through and they were trying to get us out of the way but we were the only ones in line. I had to ask for ketchup, waiting for a while at the window. After I open up my burger to find a hair inside. Horrible service and I can’t even eat my burger. Ugh didn’t even want to go back and complain and going through this whole ordeal.
… moreNicole Jones
So much for a great salad with Wendy’s “special salad mix” Especially love salad hanging out if the box. Gross! Food handling training? Expectation vs. Reality
… moreMandycakes Aa
I never leave a review but at this point I am over this location on El Paseo. Almost every single time I go thru the drive thru and order I leave and my order always has something wrong. I now have to check my food constantly because it never fails that they get something wrong. Do better on checking the orders before giving them out the window. Because it is FAST food where people are usually on the go and leave before they notice your place got it wrong. And no one wants to have to drive back to get it right. Get it right the first time.
… more