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Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Friday | 6:30 AM–12 AM |
| Saturday | 6:30 AM–12 AM |
| Sunday | 6:30 AM–12 AM |
| Monday | 6:30 AM–12 AM |
| Tuesday | 6:30 AM–12 AM |
| Wednesday | 6:30 AM–12 AM |
| Thursday | 6:30 AM–12 AM |
Address and Contact Information
Address: 301 E Indian School Rd, Phoenix, AZ 85012
Phone: (602) 265-9286
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
21 Wendy’s Locations in Phoenix, Arizona
301 E. Indian School Rd. Phoenix , AZ 85012. US. Main Number. (602) 265-9286(602) 265-9286. Get Directions · Visit Store …
Wendy’s® | Home of Fresh, Never Frozen Beef Since 1969
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Wendy’s | Phoenix Sky Harbor International Airport
Enjoy Wendy’s, one of the many restaurant options at Phoenix Sky Harbor International Airport … Phoenix, AZ 85034 (602) 273-3300 · Contact Us · Phoenix Sky …
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Reviews
Gloria Tobias
They literally don’t want customers. I was the only person in there and was treated like I was bothering her. Went to Senior Taco and the food and service was nice. Being rude to the only customer in the place is crazy. Won’t stop by again. Wendy’s is fine. Not this location. They don’t want customers.
… moregayla smith
Going to This Wendy’s as soon as I pulled up in the parking lot to pick up my Uber eats order I thought to myself I hate this Wendy’s.
But since I’m a positive person, I instantly captured that thought and said just give it a chance. And still, they never Fail failed to disappoint me.
As I’m calling to let them know my order was incorrect. I can’t even get someone to answer the phone.
And the past every time I’ve showed up to the Wendy’s the person has a rude tone in their voice, and they don’t even know me.
They’ve made me park my car and come all the way into the store before just to get my order Because it was through Uber eats, even though it was my order.
Another time they messed up my order, but the only way they would make it right as if I came back right then. I asked the manager if she could just take my name down since it was a drive away and she said they don’t do that. If you can stay clear of this, Wendy’s, I would do so!
I’m so pissed And I can’t hold it in any longer.
Everyone deserves to be treated with respect.
Just because you might live in the area that deals with difficult customers doesn’t mean you take it off on the next.
I’ve definitely learned my lesson and will no longer be going back to this location
… moreBut since I’m a positive person, I instantly captured that thought and said just give it a chance. And still, they never Fail failed to disappoint me.
As I’m calling to let them know my order was incorrect. I can’t even get someone to answer the phone.
And the past every time I’ve showed up to the Wendy’s the person has a rude tone in their voice, and they don’t even know me.
They’ve made me park my car and come all the way into the store before just to get my order Because it was through Uber eats, even though it was my order.
Another time they messed up my order, but the only way they would make it right as if I came back right then. I asked the manager if she could just take my name down since it was a drive away and she said they don’t do that. If you can stay clear of this, Wendy’s, I would do so!
I’m so pissed And I can’t hold it in any longer.
Everyone deserves to be treated with respect.
Just because you might live in the area that deals with difficult customers doesn’t mean you take it off on the next.
I’ve definitely learned my lesson and will no longer be going back to this location
Ms. Vickie
The reason why yall have -3.6 review score bad review is because the customer service SUCKS.
From the time I ordered, the drive thru cashier had a attitude because she sounded impatient in her voice… with the deep breathing and eye rolling…because I decided I wanted a biggie bag, didn’t know that had 2 different ones! Attitude (ask me how I know, I’m who raise 3 daughters) ..
Took my money gave me change didn’t say thank you… all to go outside to hug your boyfriend or whoever they were…, Noooooooo!
I have a problem with young adults who don’t respect customers or have good customer service.
Then after I got my food, “fries” were not fresh I went in and said…..
Customer: I asked the cashier “Can you get you manger”.
Cashier : he stated “what’s the problem”? He doing paperwork. You don’t want that?
Customer: No I need you manager to give me fresh fries.
Manager: You don’t want the nuggets, I’m going to have to take that back (as if I’m trying to keep the old food)…
Customer: Um I said fresh fries, not the nuggets but since you offering, yes I’ll take fresh nuggets too. That why I came back, you can have it I don’t want this, I wanted fresh fries.
Manager: it’s gone take 5 min
Customer: I don’t have anywhere to go but home . Thank you
… moreFrom the time I ordered, the drive thru cashier had a attitude because she sounded impatient in her voice… with the deep breathing and eye rolling…because I decided I wanted a biggie bag, didn’t know that had 2 different ones! Attitude (ask me how I know, I’m who raise 3 daughters) ..
Took my money gave me change didn’t say thank you… all to go outside to hug your boyfriend or whoever they were…, Noooooooo!
I have a problem with young adults who don’t respect customers or have good customer service.
Then after I got my food, “fries” were not fresh I went in and said…..
Customer: I asked the cashier “Can you get you manger”.
Cashier : he stated “what’s the problem”? He doing paperwork. You don’t want that?
Customer: No I need you manager to give me fresh fries.
Manager: You don’t want the nuggets, I’m going to have to take that back (as if I’m trying to keep the old food)…
Customer: Um I said fresh fries, not the nuggets but since you offering, yes I’ll take fresh nuggets too. That why I came back, you can have it I don’t want this, I wanted fresh fries.
Manager: it’s gone take 5 min
Customer: I don’t have anywhere to go but home . Thank you
Karen Warnock
I won’t be going back! When they first opened the window this blast of marijuana spell hit me so disgusted from the beginning. They over charged me. All I got was a small single combo. I was told to pull up to the next window. There isn’t one. I pulled up to the end of the sidewalk.one lady came by and ask what I was waiting for I told her my food she said oh she would take care of me I ask for salt and little Chile packages. Never saw her again 10 minutes later some guy came out with a little bag no drink salt or hot sauce, took him another 5 minutes for the drink the food got cold I was almost going to lock my car and come in. And he showed up with a small mix soda tasted like rootbeer mixed with coke. He said thank you I told him I wouldn’t be back he was shocked he said okay. I told them the pot smell at the window was unexceptionable to me. Also the traffic is horrible you can only exit out east
… moreShileatha Hawkins-Jemison
Absolutely love this place. The customer service is just impeccable. You are greeted with a warm smile and a hello. Food is always hot here. I’m hooked on the Baconator breakfast. You must try when you go and they cook real eggs and put on your sandwich. My other favorite is the Tangerine Twist. If you like tangerines and lemonade, this is the drink for you. Try them both you won’t go wrong. Thank you Wendy’s.
… moreMark Estep
I went through the drive through. The neighborhood wasn’t nice, so the atmosphere suffered. I had a single with cheese, onion, and pickle. The bun was flat, the burger had little flavor and I couldn’t identify the cheese (american?). The fries were hot, but must and somewhat tough. There was no catsup or salt and none was offered. I received no straw for my drink. This is not the Wendy’s experience I used to have. I probably won’t visit again.
… moreH Lee
Worse experience. Went through drive through. The female who was taking my order kept going off & on the speaker. Everytime I’d try to place my oder, she’d say “hold on” then she’d get back on the speaker, gets my order wrong, I correct her & she’d say “hold on”, this went on atleast 4 times. When I corrected her on the order “she say “I didn’t say that” Well, the attitude was unbelievable by ALL the employees. The manager is the same way. She walked away like she didn’t want to hear it. My food was thrown in the bag without straws, my fries were all upside down, no sour cream or butter. The worst service EVER!!!
… moreJennifer Zook
I have to asl everything for fresh breakfast potatoes in order to get edible potatoes. Last time we asked, they parked us and made us wait 10 minutes for the “fresh” potatoes but they had already been sitting long enough to not be fresh anymore. Very disappointing.
… moreKrys Pewo
Terrible food fries were old and nasty. Burgers and sandwiches were gross and cold. Customer service was the worst. I got no napkins or a receipt. They charged me over $40 for 3 combo meals. The food took forever and there was nobody else there ordering food. The girl had an attitude because they called her from outside hanging out with her boyfriend to come inside and make the food.
… moreD CO
⚠️ WARNING ⚠️
Dangerous place
Went with a friend. He asked to use the bathroom after order and I was near him. A staff member unlocked the men’s restroom door which was unoccupied and a lunatic gal started screaming. This young pregnant female employee came out of the men’s room in a rampage and hollered at my friend relentlessly. I used the bathroom then and when I came out this pregnant employee was still screaming at the top of her lungs and the manager joined her in the lobby screaming too. A young guy came out from the kitchen prep area and started in. The situation was very threatening and friend was told to leave, no offer of money back. I stayed and got his order but we later decided to throw them away as the screaming pregnant gal and manager went back to the kitchen and our order took a long time so we feared our meals were sabotaged.
I kept my phone in my hand ready to call 911 as these employees were all screaming at him and for some reason screamed at me too.
At some point that young male said something about video talking and then the pregnant out of control berserk employees screamed again that my friend was video taping took her on the men’s bathroom. He never entered the bathroom and didn’t even have phone in hand. A few customers rolled eyes at this almost riot and one left.
The employees need at minimum coached and anger management or something terrible could happen at this place.
Adding this after seeing other reviews, it seems like I wasn’t the only person that felt discriminated and disrespected here. Coincidence?
If there is a video of this event on Sunday afternoon corporate should watch it.
I posted a review an hour or so after this event, mysteriously the review is no longer visible.
It’s terrible to be screamed at repeatedly by a group of employees who had no reason to scream, to leave their kitchen or to demand an innocent person go outside the place without their meal
If a out of control pregnant female is going to use the men’s room maybe she should turn the occupied button and not be so aggressive about her own failure to do so.
If someone is asked to leave without their meal they should be given a refund. If these same people feel eating such meals because the hostile employees went back to make them, a refund should be order.
Very disappointing to be ina situation of such extreme rage and out of control hostility.
We highly recommend people avoid this place and they corporate get involved ASAP
⚠️ Warning ⚠️
Addendum: Friend that was the victim called corporate Monday after the event. Talked to them in detail. No one bothered to even call him back. Corporate cares? Nope, not one little bit.
… moreDangerous place
Went with a friend. He asked to use the bathroom after order and I was near him. A staff member unlocked the men’s restroom door which was unoccupied and a lunatic gal started screaming. This young pregnant female employee came out of the men’s room in a rampage and hollered at my friend relentlessly. I used the bathroom then and when I came out this pregnant employee was still screaming at the top of her lungs and the manager joined her in the lobby screaming too. A young guy came out from the kitchen prep area and started in. The situation was very threatening and friend was told to leave, no offer of money back. I stayed and got his order but we later decided to throw them away as the screaming pregnant gal and manager went back to the kitchen and our order took a long time so we feared our meals were sabotaged.
I kept my phone in my hand ready to call 911 as these employees were all screaming at him and for some reason screamed at me too.
At some point that young male said something about video talking and then the pregnant out of control berserk employees screamed again that my friend was video taping took her on the men’s bathroom. He never entered the bathroom and didn’t even have phone in hand. A few customers rolled eyes at this almost riot and one left.
The employees need at minimum coached and anger management or something terrible could happen at this place.
Adding this after seeing other reviews, it seems like I wasn’t the only person that felt discriminated and disrespected here. Coincidence?
If there is a video of this event on Sunday afternoon corporate should watch it.
I posted a review an hour or so after this event, mysteriously the review is no longer visible.
It’s terrible to be screamed at repeatedly by a group of employees who had no reason to scream, to leave their kitchen or to demand an innocent person go outside the place without their meal
If a out of control pregnant female is going to use the men’s room maybe she should turn the occupied button and not be so aggressive about her own failure to do so.
If someone is asked to leave without their meal they should be given a refund. If these same people feel eating such meals because the hostile employees went back to make them, a refund should be order.
Very disappointing to be ina situation of such extreme rage and out of control hostility.
We highly recommend people avoid this place and they corporate get involved ASAP
⚠️ Warning ⚠️
Addendum: Friend that was the victim called corporate Monday after the event. Talked to them in detail. No one bothered to even call him back. Corporate cares? Nope, not one little bit.