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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 10747 E Crystal Falls Pkwy, Leander, TX 78641
Phone: (737) 757-4645
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Wendy’s 137 Leander in Leander, TX
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Wendy’s, 10747 E Crystal Falls Pkwy, Leander, TX 78641, US
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Reviews
Mitzie Cason
Hard bun. Rotten lettuce. Rotten pickles that weren’t even green. The fries were not edible. Gave them to my dogs. Luckily I had hamburger buns at home. My first time eating at a Wendy’s in 8 years and yuk.
… more8MISSCUTIE
My partner and I usually go to this Wendy’s and have never had any issues prior to last night, 11/25/25. We went in around 7/8pm to grab a bite. Upon arrival, I immediately noticed the staff standing around talking; which, no problem, due to the fact that there was no one in the lobby and we all have down time! I am simply mentioning this detail because it later affected us. Someone who stood out the most, was a Mexican lady in a red shirt, who appeared to be the manager because she was the only one with a different colored shirt, just standing around with her arms folded and talking. Although not immediately greeted nor attempted to be helped by anyone, (luckily we weren’t ready to order any how) we were eventually helped by a young man who kindly took our order, once we were ready. We waited about 5 minutes and received our food. When we approached the counter to retrieve our food, they were ALL just standing there, staring, as if they were waiting for us to say something about the food (manager still front and center, arms folded, but silent.) I immediately noticed that the fries were burnt and could tell that they’d been sitting out a while, due to the texture. However, after a long day at work, I wasn’t going to make it a big deal. I simply asked for bbq sauce, and we were going to go on about our night. The young man that helped us, and another young lady immediately went to try to grab us some bbq sauce. However, this same “manager” who’d been standing there with her arms folded the entire time, immediately went over and blocked the bbq sauce holder with her hands so that no one could grab us any, and began to speak to the young man mentioned above in Spanish. We then noticed that the young lady reached above, where the manager wasn’t able to block, and grabbed us a bbq sauce. The manager then TOOK the bbq sauce out of the young lady’s hand and placed it back into the holder. We were IMMEDIATELY uncomfortable, confused, and honestly infuriated! He eventually told us that she said “they are .50.” So I responded, letting him know that I wasn’t going to make this an issue for them, but since she’s trying to charge for the sauce (NEVER had this issue before,) could we go ahead and get our fries replaced because I could tell they were old. The staff looked at each other and shook their heads, as if they knew the fries were old. The young lady who previously tried to help, again took action immediately and replaced our fries. The fries were the same color, and texture was not fresh, so we immediately knew they were simply re-dipped. But, we overall appreciated her because she TRIED to help and was never rude! I find it absolutely insane that this “manager” never once made it clear to us who she was, but was quick to step in to literally physically block them from just giving us bbq sauce. How are you prioritizing charging for bbq sauce, but not the quality of the food you serve and overall customer service? Had the fries at least been fresh, charging for the sauce honestly would not have bothered me as much because clearly, you all are running things a certain way around here. But that was not the case. You’d think the way she was standing around, talking, with her arms folded, that all of her ducks were in a row. I am guessing she’s new management. For her sake, I am hoping she puts the same enthusiasm into FRESH/EDIBLE food, and ELITE CUSTOMER SERVICE, as she does into making sure they are charging for the sauces!
… moreYvette Parga
If zero stars were an option that’s the rating they would get. Waited 40 minutes for an order when no other customers were there. 4 employees arguing about the food, the order, and who was doing what then. While I was waiting the manager received multiple calls with customer complaints about incorrect orders. Then I finally get the food only to find the chicken in my salad cold and hard… all the nuggets cold …. Then had to wait another 15 minutes for them to try giving me a refund.
… moreMorgan Brown
Bottom line they’ve screwed up too many orders. Food is usually fine. Been visiting a couple times a month for years – way too many missing items or wrong toppings on burgers etc. With the wages workers are being paid, you can hardly blame them. Will not be returning to this location.
… moreKayla Daugherty
If i could give 0 stars i would, do yourself a favor do not order here their quality sucks and so do their employees worst place I’ve ever eaten at. -1 stars
… moreValerie Holmes
$50 for thrown together food. They didn’t tell us they were out of sliced cheese. Of course we ordered burgers with ketchup only, the receipt showed it, but you can see the mustard that was scraped off. Our last experience here wasn’t any better – we were shorted items. I am usually a “three times I’m out” customer but I think I’m just out with two visits. Stinks because they are so close to where we volunteer, but thankful Popeyes is next door.
… moreLe Psychi
Drived thru Ordered,paid but prep employees forgot fries , went in and got the missing fries , wasn’t till I got home and realized they also messed up the order by giving me a single Patty Dave’s burger when I had ordered double Dave’s combo we paid full price I want a refund also they didn’t give a receipt but I paid with card I want a refund
… moreSean Sullivan
I had to leave a review after my trip to Wendy’s today. Absolute 5 star experience. Friendly cashier. Order was perfect. Fresh fries, fresh nuggets, big bacon classic was well put together, fresh, and delicious. Customer service was outstanding. The worker didn’t even give a weird look or anything when I asked for ketchup. It was almost as good as the yellow
Wendy’s days. Shows you how old I am haha
… moreWendy’s days. Shows you how old I am haha
Samantha Gonzalez127
Super rude Mexican lady, I think she was the manager because she was in a different color shirt, Had no customer service whatsoever. Up until we pulled up to the window and I guess realized we were also Mexican and she was a little bit nicer, but still was very snippy and slammed the window on us. Food was old. Super rude lady Im shocked she works there…
… moreNevaeh Francis
This place had irritated me sooo bad. I came at 12:50 they don’t close until 2. The doors were locked, so I went through the drive-thru to be told they were not serving food anymore. Mind you, I’m 8 months pregnant and had been craving them all day, so I asked the woman why she didn’t answer, just left from the mic. Then about 3 minutes later, a man came on. I asked him why they’d closed. He said he’s not sure the manager just had them close early. I asked for the manager’s name. He said he didn’t know it and that nobody in the back knew the manager’s name. Terrible customer service. The first woman was very rude and if they were going to close early, they need to change their closing time. I wasted $30 on an Uber for no reason.
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