Alfonso Smith
Mr. LASUSCEL very good. Customer service was having a very bad day came in here. He helped me out. Talk to me. Completed my order nice very nice very well. Mannered side buys anybody to come to this Wendy’s with him I asked him.
… moreLuis B
15min wait at the drive thru to get this as my wrap…spent 45$ no straws. A wrap with just chicken and cheese..1 car in tbe drive thru before me to get service like this is ridiculous.
… moreMelisa Munoz
The service is horrible. Staff never friendly, you want an extended amount of time whether through the drive thru or walk in they are very slow. You wait forever to get your food with no explanation. They need new management and a staff that wants to be there. People just stand around waiting for their cold food.
… moreADAM KAYONG
I placed a mobile order and arrived about 30 minutes before closing. When I got there, I was told they had already shut everything down and could not give me my food. I also wasn’t offered a refund on the spot and was told I had to call customer service instead.
If mobile orders are still being accepted, the store should be able to fulfill them or at least cancel and refund them immediately. This was frustrating and a waste of time.
… moreKeierika Clark
I went to Wendy’s and ordered food for my family.i was told that I was waiting on fresh food and EVERYTHING was cold. I got home and bout my food back. My kids wanted to eat theirs. I waited for fresh food one again, and they were nice about remaking the food. I ordered my fiancé some food to be made fresh with mine. I live 3 minutes away, and the only thing that was fresh was the chicken nuggets. My burger bun was so hard I could knock an eye out. I ordered spicy nuggets and received regular nuggets. My new order was 2 double stack bags, and received 3 single stack burgers. I’m confused. As a service worker, I can’t say anything. I’m just confused.
… moreJennifer Rodriguez
I waited in the drive through for 40 minutes!
Once I got to the window, after waiting 5 minutes, they told me to park because “everyone pulls up for chicken”
There were 4 cars ahead of me, they had plenty of time to prepare my order.
They left the window open so you could here them playing around inside.
Unacceptable service.
… moreKash Freeman
Honestly not sure how they’re still open. Extremely slow. Sat ij drive through for 25 minutes for an online order. It reminded me why I don’t eat Wendy’s anymore. Food too high to be received cold and waiting as if I’m at a sit down restaurant
… moreIsabel Morales
I heard on the radio this morning that it was National Cheeseburger Day and since I haven’t had Wendy’s or a good burger in a very long time figure why not. Well, I was reminded why I don’t do fast food any more.
The food was HORRIBLE, tasted like a 7 year made my burger, fries was not fresh mixed with old and new just warm from the heat of the light that they sits under. And, they no longer do the pretzel bun anymore, that’s what made the Baconator so much more delicious. It was my first meal of the day at 2 pm and it ended up being bad! That was a waste of $13.
… moreSilver Sanchez
I hadn’t enjoyed a meal in a fast food restaurant as much as I did today. The guy who took our order was pleasant,helpful, and extremely courteous. He was just willing to help us with everything we asked for. Thank you sir. All the staff was polite and hard working . The restaurant was clean and so was the bathroom. Thank you staff for making our meal enjoyable.
… moreChamaco Johnson
Just shut it down immediately! For months and months the service has been horrible. Slow doesn’t describe the service. We need a new word. Fill up your gas tanks before you wait in the drive thru line. This is not fast food! Absolutely no urgency!
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