Kat Mills
I have been ordering by the exact same meal at Wendy’s for years, even when they temporarily increased the price. My first time ordering at this location and they tried to charge me for the BBQ I have ALWAYS gotten with my meal WITHOUT ISSUE. It would be one thing if I ordered and exuberant amount, however I ordered the two I always get and use. This is after I already paid a fee to upgrade the meal as well. So I didn’t bother ordering the others. So I canceled and drove to the location slightly out of the way but with much better service.pretty sure the kid was just pissed I order no ice in my drink which is also the norm. It was only an extra mile from my house and it will be fresh by the time I get there. Heck when they had mystery sauces managers sent me home with a little baggie of them to try since they know our family so well. Since they were all spicy if we didn’t love it we would just mix it with BBQ because it is out favorite. We will stick to 36th and May
… moreJameliece Moore
Yesterday me and my husband went to Wendy’s around 11. They rushed us over the mic in the drive-thru. Very rude like manner. Rushing us to pay. Not a nice tone. The food was cold and not fresh and very messy. There was lettuce everywhere in the packaging of my chicken sandwich. This is one of the worst Wendy’s in the city. Pathetic and need new people working there during the night time.
… moreNicole “Nicky France” James
**new complaint a year later: I guess I haven’t learned my lesson.
Missing and wrong items-missing cookie, dipping sauce for nuggets, and added items to sandwich .
Food cold and not prepared as requested. Stale cookies. Tapped them and they crumbled in my hand. It always seems to be hit and miss with their cookies.
Wrong drink
Luckily I called customer service and received a full refund.
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Lately this location has been slacking. Getting wrong items delivered and UE not rectifying the error. Photos shown and still no refund given. Ordered a chicken sandwich and received a burger with a HARD bun
… moreChris
What an absolute joke this is I am so surprised it’s still open. The place is ran so incompetently sit and waiting to order breakfast at 6:45 in the morning. Wait for 15 minutes and nobody answers or says anything the food is usually mediocre even for Wendy’s just stay away trust me
… moreKat Bryant
Stopped by for a quick lunch. Very impressed with the quality of food. It was hot, prepared well, and delicious. The root beer was perfect. The service was quick. Incredibly impressed as I have had terrible food and service at other locations.
… moreRob C.
Extremely rude for no reason. Did not tell me how much my order would cost and did not provide a receipt. Very uncomfortable ordering food there it’s obvious they just want to go home. Will never go back.
… moreJohn Miele
Went through the drive through for a dingle wrap. Staff were impolite and obviously miserable. Got my wrap and thankfully didn’t trust eating it before opening it up. Who puts a lettuce end with a spot like that in a wrap, other than to screw me over? Shameful
… morebobby eddins
Git a burger and fries with an unsweetened tea. The tea can’t really be called tea. The burger was clearly fixed earlier and sitting for a while. Disappointing for the high prices we are paying for food these days. I remember when companies cared if they served a quality product. Sad.
… moreAsia Mcdonald
Went to Wendy’s at 10:30 pm because my daughter couldn’t eat the food I made for dinner. But she needed to eat. Went to drive thru and only had my phone so I used Apple Pay. The lady at the window with the pink hair and face piercings rolled her eyes in frustration as if Apple Pay or tap pay is not the new norm. I asked if I did something wrong to her because she made me feel that uncomfortable. I work in the food industry I really was rubbed the wrong way because she had little knowledge of how to take the payment and that I seemed to be inconveniencing her. Poor job tonight and I hope it gets better soon
… moreMercedes Mungia
Terrible customer service! The same women “Murle”(name on my receipt,she wouldn’t let us see her name tag)everytime is beyond rude. She has the worst attitude and I don’t even know why she workers there. She is going to drive all the business away just because she doesn’t like her job. Look at this egg it was on one of their breakfast sandwich’s and isn’t even edible.
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