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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 3917 Broadway St, Times Square Mall, Mt Vernon, IL 62864
Phone: (618) 244-1313
Menu Photos
Order and Reservations
Order: Order online
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Wendy’s Mount Vernon in Mount Vernon, IL
Visit Wendy’s at 3917 Broadway St in Mount Vernon, IL for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
1 Wendy’s Locations in Mount Vernon, Illinois
Browse all Wendy’s locations in Mount Vernon, Illinois for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s® | Home of Fresh, Never Frozen Beef Since 1969
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Reviews
Bruce InCharlotte
Wendy’s delivered a satisfying visit that felt a notch above the usual fast-food stop. Mrs. K’s baked potato with cheese was light, fluffy, and delicious, a simple dish done well. My bunless Double Baconator fit perfectly with keto eating and was full of flavor, proving that even a hearty burger can adapt to a different style of dining. The parking lot was tidy and free of litter, which set a good tone before we even walked inside, and the dining room itself was clean, comfortable, and welcoming. Altogether, it added up to a pretty good experience that left us both pleased.
… moreGoogle User
The staff just ignored us for almost 10 minutes. No sense of urgency, whatsoever. When we were finally waited on, the ignorant woman was just clueless. She was not paying attention at all.
Then, nothing was stocked. No cups, no napkins. This was at lunchtime. Inexcusable! Clearly not ready for business.
… moreThen, nothing was stocked. No cups, no napkins. This was at lunchtime. Inexcusable! Clearly not ready for business.
Robert Robison
Hello again, Wendy’s.
I feel compelled to continue documenting the absolutely bewildering experience we endured at your establishment. At first I believed the situation might have simply been an unfortunate oversight — perhaps an employee momentarily distracted, perhaps a busy lunch rush. However, as the events continued to unfold, it became abundantly clear that what we were witnessing was not a momentary lapse in service, but rather a full-scale collapse of basic restaurant functionality.
To begin, the waiting situation did not merely persist — it escalated into something resembling a social experiment in patience. My aforementioned friend (still unnamed, out of respect for their dignity after such a harrowing ordeal) remained standing at the counter while employees passed by as though we were decorative plants. We waved politely. Nothing. We cleared our throats. Nothing. At one point I briefly considered whether we had somehow become invisible.
Then there is the matter of the Frosty. I cannot stress this enough: a vanilla junior Frosty and a medium strawberry Frosty swirl are not interchangeable concepts. They are not cousins, not siblings, not even distant acquaintances. One is vanilla. The other is strawberry. One is junior. The other is medium. The level of interpretive creativity required to make that substitution is frankly astonishing.
The soda machine situation was equally troubling. I approached it with hope, cup in hand, envisioning a refreshing beverage. Instead, what emerged was a tragic stream of lightly flavored carbonated disappointment. It was essentially soda water that had once heard rumors about syrup but never actually met it.
And then we arrive at the restroom situation, which truly pushed matters into the realm of the absurd. The absence of paper towels was so complete that it felt almost intentional — as if someone had conducted a thorough sweep to ensure that not a single square remained. I checked everywhere: the dispenser, the counter, even the floor. Nothing. My hands were left to air-dry like medieval laundry.
Frankly, by this point I was beginning to wonder if the building itself was slowly giving up.
I sincerely hope improvements are made, because the experience we had was less “fast food restaurant” and more “live-action endurance challenge.”
Concerned (and increasingly baffled),
A Customer
… moreI feel compelled to continue documenting the absolutely bewildering experience we endured at your establishment. At first I believed the situation might have simply been an unfortunate oversight — perhaps an employee momentarily distracted, perhaps a busy lunch rush. However, as the events continued to unfold, it became abundantly clear that what we were witnessing was not a momentary lapse in service, but rather a full-scale collapse of basic restaurant functionality.
To begin, the waiting situation did not merely persist — it escalated into something resembling a social experiment in patience. My aforementioned friend (still unnamed, out of respect for their dignity after such a harrowing ordeal) remained standing at the counter while employees passed by as though we were decorative plants. We waved politely. Nothing. We cleared our throats. Nothing. At one point I briefly considered whether we had somehow become invisible.
Then there is the matter of the Frosty. I cannot stress this enough: a vanilla junior Frosty and a medium strawberry Frosty swirl are not interchangeable concepts. They are not cousins, not siblings, not even distant acquaintances. One is vanilla. The other is strawberry. One is junior. The other is medium. The level of interpretive creativity required to make that substitution is frankly astonishing.
The soda machine situation was equally troubling. I approached it with hope, cup in hand, envisioning a refreshing beverage. Instead, what emerged was a tragic stream of lightly flavored carbonated disappointment. It was essentially soda water that had once heard rumors about syrup but never actually met it.
And then we arrive at the restroom situation, which truly pushed matters into the realm of the absurd. The absence of paper towels was so complete that it felt almost intentional — as if someone had conducted a thorough sweep to ensure that not a single square remained. I checked everywhere: the dispenser, the counter, even the floor. Nothing. My hands were left to air-dry like medieval laundry.
Frankly, by this point I was beginning to wonder if the building itself was slowly giving up.
I sincerely hope improvements are made, because the experience we had was less “fast food restaurant” and more “live-action endurance challenge.”
Concerned (and increasingly baffled),
A Customer
Brad Lewis
My family and I put in our order well before they closed l, they waited forever to assign a driver from doordash. When my washer got there the manager proceeded to yell at her and refused to give them our order. When it comes to door dash you can refuse it if your closing but since you accepted the order then you honor the order. I will be taking this to your regional managervand higher if needed but I will not be returning as a customer nor will I recommend you. This was fully on you and your crew and you had no right to take it out on the dasher.
… moreDino Viggi
Not one of the better Wendy’s.
Service is terrible, nearly walked out last visit because I was staying there waiting to place me order for TEN minutes while the lady prepped 2 door dash others. Time before that I in wanted almost as long to place my offer & then waaaay too long for the good. It’s a dirty store to boot
I won’t be back
… moreService is terrible, nearly walked out last visit because I was staying there waiting to place me order for TEN minutes while the lady prepped 2 door dash others. Time before that I in wanted almost as long to place my offer & then waaaay too long for the good. It’s a dirty store to boot
I won’t be back
Kristie McHughes
Went through the drive thru twice within two weeks. First time my daughter’s drink tasted like chemicals and no one would answer the phone and then today the muffin was chewy and not even toasted, sausage still frozen and cheese was cold.
… moreMitch Zeek
When I walked in the building I immediately took a whiff of the air. The air smelt magical. Then my eyes went to something on the wall that let out a strange smoke. When I walked by the smoke, it smelt really good. I highly recommend the scent in your homes. After that me and my father went inside the family restroom which was questionably made for one. When I received my food, my father told me the fries were cold, but he must have been on something because I thought the fries were mediocre. The food was maso menos. Aside from, the people and atmosphere of this restaurant were very friendly and cool fellas. I HIGHLY RECOMMEND THIS RESTAURANT TO ANYONE LOOKING FOR A FANCY DATE OUT. P.S. your welcome boys. Alright peace out.
… moreDylan Marr
I am writing to review about my experience at this place where my friend waited 30 minutes for chicken nuggets and fries they were not served, and upon trying to get a refund we were ignored.
… moreLuke
Wasn’t a great experience here, order was wrong (slightly), could have been cooked more. Having said that, still better than any McDonald’s I’ve ever been to
… moreShane Bellis
The food was ok. But it took 30 min to just order and get my food. Slowest fast food service I’ve ever had. And the bathrooms were pretty gross. The people in front of me gave up and left before they even got to order the line was so slow.
… more