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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 2600 Green Mt Commons Dr, Belleville, IL 62221
Phone: (618) 234-3029
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Wendy’s Bell 2 in Belleville, IL
Visit Wendy’s at 5959 Belleville Crossing St in Belleville, IL for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
2 Wendy’s Locations in Belleville, Illinois
2600 Green Mount Commons Dr. Belleville , IL 62221. US. Main Number. (618) 234-3029(618) 234-3029. Get Directions · Visit Store Page …
Wendy’s – Belleville, IL Restaurant | Menu + Delivery – Seamless
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Reviews
Arizona Mom
Ordered dinner for my family and I didn’t receive our whole order. I had to go in and let them know a burger and chicken sandwich were missing, not sure how they thought my order was complete. Fry’s were old and nasty. I spend $40 bucks here, this will not happen again. I could have got better food and service somewhere else. Employees were sitting in the dinning area and running back and forth to work the drive thru which is where I placed our order. I walked in to let them know burgers missing and man all these young adults working here with their pants sagging and we’re so unprofessional. I feel bad they are not being shown work ethic and customer service values. I will not be spending my hard earned money at this location.
… moreT.W. Jackson
Not the level of quality I’m used to from Wendy’s. Ordered a double cheeseburger and got cold meat that had obviously been sitting a while. The bun crunched and flaked away when I took a bite, and the cheese was still stone cold. Service was quick, so it’s curious the food was so bad. The floor behind the counter had trash ankle deep, and the dining room had several uncleaned spills and trash on it. Not sure I’ll be returning to this location anytime soon.
… moreCourtney Pollard
We ordered and it took 20 minutes, with no one there, half the orders were wrong and cold. It took someone 10 minutes to even walk up and serve us at the counter inside. When we left one of the employees was smoking pot. Whoever worked at 7pm on 11-12-25 needs to be fired.
… moreA C
The employee working the register was holding his cell phone to his ear while taking my order. I ordered a grand total of 3 items. He rang up one of them incorrectly, and the employee working in the back sent out another incorrect item. 1/3 correct. Price of a medium meal with no substitutions: $15. Don’t think I’ll be back and certainly don’t recommend.
… moreApril Pratt
My burger was so dry I could hardly chew it. Didn’t even want to feed it to my dogs. Fries were cold. And this was after waiting for 15 minutes to get our food. Haven’t tried the chili yet, thought I could take it for lunch. Not even gonna chance it since I already feel like I need a toilet close by after 1 bite of the burger. That was $35 wasted I’ll never be back to this location.
… moreJerrell Stewart
Took my son and nephews to this Wendy’s for a quick bite. I’m usually pretty understanding, but this visit was rough from the start. We walked in ready to order, and the guy at the counter didn’t greet us, make eye contact, or even acknowledge we were there. I had to ask, “Are you ready?” and he quietly said “yes” in a tone so low I could barely hear him.
Throughout the order, I had to keep leaning over the counter just to understand what he was saying. Again, not a huge deal—but it just felt like nobody wanted to be there. We didn’t get all our cups, even though we were dining in. We didn’t get all our food. We didn’t get the sauces we asked for. And still, not once did he show any kind of engagement or urgency. No expression. No energy. Just blank stares. His coworkers seemed the exact same way—no life in their faces at all.
What really stood out was when another customer, a gentleman in uniform, was waiting nearby. His food was ready, and the guy at the counter called for him three times in that same quiet, monotone voice. The man didn’t hear him. I finally just raised my voice a bit and told him his food was ready. He thanked me, grabbed his order, and left. That says a lot.
The kids were excited to be out and didn’t really notice any of this, so we stayed. But I noticed. And honestly, this was my first time at this location and it’ll probably be my last. I don’t expect over-the-top service, but I do expect to be acknowledged and served with basic attentiveness. Maybe they were having a hard day or maybe the heat was getting to them—but the lack of effort and care was too consistent across the board to ignore.
Hopefully this was just an off day.
The worse thing though…the kids through those Taki meals in the trash!!!! My money was wasted!!!
… moreThroughout the order, I had to keep leaning over the counter just to understand what he was saying. Again, not a huge deal—but it just felt like nobody wanted to be there. We didn’t get all our cups, even though we were dining in. We didn’t get all our food. We didn’t get the sauces we asked for. And still, not once did he show any kind of engagement or urgency. No expression. No energy. Just blank stares. His coworkers seemed the exact same way—no life in their faces at all.
What really stood out was when another customer, a gentleman in uniform, was waiting nearby. His food was ready, and the guy at the counter called for him three times in that same quiet, monotone voice. The man didn’t hear him. I finally just raised my voice a bit and told him his food was ready. He thanked me, grabbed his order, and left. That says a lot.
The kids were excited to be out and didn’t really notice any of this, so we stayed. But I noticed. And honestly, this was my first time at this location and it’ll probably be my last. I don’t expect over-the-top service, but I do expect to be acknowledged and served with basic attentiveness. Maybe they were having a hard day or maybe the heat was getting to them—but the lack of effort and care was too consistent across the board to ignore.
Hopefully this was just an off day.
The worse thing though…the kids through those Taki meals in the trash!!!! My money was wasted!!!
Sean B
The heavy set gentleman at the drive thru window provided great hospitality. The food was fresh and hot. Only downside, the building looks run down.
… moreMiranda Miller
Food was great, they even gave me the cup of mayo I asked for! Fast service mostly clean lobby(I know the struggle) I was able to sit down and enjoy my food! Wendy’s so far is still my favorite burger under $10
… moreCrystal Schroeder
Rude through the drive-thru. Mostly people go there for lunch.. I don’t know why they can’t serve lunch food like Jack In The box and Burger King does at any time along with breakfast
… moreJessica Liddell
I went to this location on Friday evening for 2 Feugo Meals. We was in line for about 20 mins and 7 cars had already passed when they brought the food out it was cold!!! It wasn’t warm at all! I called to speak with a manager and told them what happened and they hung up on me! So unprofessional! My rating would be a 0 if I could give it!
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