Orquidea lopez
Well I want to Say I love Wendy’s but today was a total failure
1st soda was tasting like it wasn’t exactly cleaned (SPOUT)
2nd forgot my butter and sour cream for my potato (ordered potato & chives that thoses come with order)
3rd Chile the meat wasn’t even chopped up like it usually is
4th notice before i pulled away also with out my drink (IT WASN’T GIVEN W/ORDER HAD TO ASK FOR IT)
5th fries had CLUMPS OF SALT OVER POURED (CAN ANYONE SAY BLOOD PRESSURE OVERLOAD)
I LIVE NEAR 71ST AND WESTERN BUT THAT LOCATION IS EXTREMELY BAD SO I TAKE THE DRIVE TO THIS LOCATION BECAUSE IT WAS BETTER NOW I KNOW JUST TO STICK TO ARCHER AND ROCKWELL BECAUSE THERE I GET EVERYTHING CORRECT CAN SOMEONE FROM THAT LOCATION GIVE THEM ON WESTERN A REFRESHER ON HOW A FAST FOOD RESTAURANT SHOULD WORK
… moreDonald Muhammad
Its not a good look when you have a bunch of teenagers working but their more interesting in fraternizing than working. Soda machine needs to be replaced along with the machine being dirty.
It’s also not a good look when the Manager on duty is not being respected by her own staff. The disrespect by the staff was very blatant.
… moreTony Tip
Decided to go in to place an order because the drive-through line had at least 10 cars walk-in never greeted never took my order. Stood in there for 10 minutes while everyone just stood around moving extremely slow without a care in the world of having guests. This is the worst Wendy’s I’ve ever been to when it comes to customer service
… moreTaniah Lawrence
For these fries to be $4 it should have more cheese on there the (shredded cheese) was not put on here which is what I paid for . Please do better and stop rushing people food .
… moreRamona Gentry
I go here for my grandchildren for the five dollar special.They love it. But I do the new frosties, the oreo brownie frosty is to die for.
… moreNadia Von Minor
I always order the Apple pecan salad.. I noticed they changed the container from circle to square. But the salad is still good. Depending on the location of the Wendy’s… I get everything I pay for.. other Wendy’s they may sometimes forget. All in all, Wendy’s has a special place in my heart so I’ll keep giving them chances
… moreDione Branch (Home Buying Made Simple)
I went through the drive thru. They are not able to handle a rush. It took 5 times to get the order correct on the screen. Only to get my order with no sour cream or butter. The frosty was even not frozen.
When i called the manager her response was not nice either. Didn’t seem to want to resolve the issue.
… moreChristy Knor
I honestly don’t know what to say. I used to take my grandma here regularly, and the service used to be great. I took her here today, and it was just awful. My drink order was incorrect, but that’s fine. I didn’t complain. I just politely asked for something different. What upset me is that I could hear an employee complaining loudly about me during their morning rush. I don’t think we will be coming back here.
… moreEric Morgan
No stars. I love Wendy’s overall however I’ve been to this location at 99th and Western a few times and this is what they serve. Burnt, cold dry food. I also ordered a bacon cheese potato which had no bacon. I will never ever stop at this location again and I suggest that nobody else does either!
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