Trey Caldwell
I don’t understand how a computer can take a 100% accurate order, and the employees still don’t get the order right. This food is becoming ridiculously expensive. To order a double cheeseburger with no tomato, and then get a single burger, with mushiest tomato slice you can imagine is beyond frustrating.
Then you get charged for a large fry, to then be given a half filled container of absolute sadness.
Make it make sense to me. I will NEVER be back at this location. I literally feel like someone ripped $10 outta my pocket.
Would give zero stars if I could.
… moreKath UEP
I do not want self service kiosks. I literally helped 2 older people that xoyldnt figure it out. Prices shouldn’t be going up if I have to enter my order, pour my oen drink. No napkins or condiments out…had to wait fir someone to come to the counter & ask. ABSURD. While the food wasvfresh & hot. Im done with Wendy’s. $35 for 3 burgers, 2 fries, 2 cokes & a Jr frosty…no thank you.
… moreGary Pat
They made wrong order and the manager’s attitude was unedifying.
I’d like to say your job is problem solving rather than fighting customers.
2/26. 4pm.
… moreMark Johnson
The New AI ordering system they are using and then verifying at the window is not customer friendly… I have use this drive-thru many times and I always have issues with the verification of my order. I think it is a people problem on interacting with the customer. The AI is getting better understanding my order. The problem is at the window, they need to have a screen that shows your order. I think that would fix the human issues.
… morePrentis Wilbourn
I love Wendys and this is the best location I’ve been to in a long time. The afternoon crew does a great job preparing the food, it’s always hot and the burgers are never “thrown together”
… moreIvy
The employees really should wear hairnets.
There was a hair in my fries
… moreRandy L
Very little bacon or onion on my Bacon double cheeseburger (compared to my recent experience at the store in Crystal Lake-Cary). Only one ketchup dispenser working. Only one ice dispenser working. What’s so hard about keeping everything functioning? Having said all that, where else can you get a decent lunch for one person under $10.
… moreCaesar Varela
They have several drink options to choose from. Drinks are self serve and the kiosk makes ordering way faster. I choose exactly what I want on my burger without making the mistake on my order.
… moreJay Bly
Definitely what I expected. Food and service quality were above normal. Atmosphere looked a little rundown. But we were there about the food.
… moreKymberly Traveler
Wendy’s Chill is the best thing they sell!
You can get Burgers on every corner however on a cold Winter 15 degree day in chicago I needed warm chill
I made a You turn. It’s the Hot oil sauce.
Dre the Drive thru cashier is my Favorite person.
… more