Amber Edgell
If I could rate a zero I would. My nugget looked molded and the other nuggets was like cardboard. Baked potatoes tasted like soap. Both of our sandwiches were pink and both of the fries were cold. And she kept having his wait to order, then she was rude at the window. It felt like she didn’t give a crap and wanted to push you through the drive-thru. Never going here again, EVER! We ended up ordering Domino’s and they were better than Wendy’s. I do NOT recommend them!
… moreKathleen Fetterly
This is a good location and I have never had a problem with the service or waiting.
It is always fresh and hot. The communication from the drive through is perfect and orderly. I am happy they started offering breakfast. I gave it a whirl this morning and was pleased. I had the honey butter chicken and biscuit sandwich with their seasoned fries. Those were amazing! I am not joking. I would actually drive to Wendy’s only for those.
… moreRamon
This was hands-down one of the worst fast-food experiences I’ve ever had. The drive-through at this Wendy’s is a complete mess, and the person taking orders, Evelin, made it even worse. She was extremely rude, hard to communicate with, and acted like helping a customer was an inconvenience.
My order was messed up three different times, and somehow I still got overcharged. At no point did Evelin show any effort to fix the situation or even acknowledge the mistakes. The attitude was terrible, the service was sloppy, and the whole experience felt like no one there cares about doing their job.
If this is the level of customer service they’re allowing, management seriously needs to step in. I will NOT be returning to this location until they replace or retrain the people working the drive-through.
Save yourself the frustration — this Wendy’s is a disaster.
… moreCurtis Rauch
Soda flat, fries cold, nuggets an hour old, burger cold and sloppy with mayo and ketchup. How did you get 3.6 stars?! I knew I should have gone to Culver’s. 20 bucks down the drain. If it was a sit in restaurant I never would have paid. But you know I’m driving off so you purposely are lazy in what you serve.
… moreMike M.
Was just told I was a liar that there wasn’t bacon on my jr bacon cheeseburger. Been going here since the place next door was the Russian Tea House. Need to close this one down and leave the one 2 miles east the one open. They don’t give a crap here. At least they don’t have all their friends blocking the drive through anymore at night though.
… moreAlicia Oconnor (Peris dolli)
The manager at this location a Hispanic lady she is very rude she kept cutting me off and wouldnt let me finish my order, and when I asked her did I do something to cause the rude service she slammed the window. She should have consequences for things like that.
… more1 s s
The workers here are extremely rude. They barely answer you at the drive thru order screen. So, I drove up to the payment window and they ignored me for 5 mins until. Someone came to the window and yelled and slammed the window in my face. The one who served me is Hispanic woman and claimed she is the manager, her name is supposedly “Kate” (made up name, I’m sure) I will not spend a penny here again. I hope they get shut down. Trashy location. Trashy workers. Disgusting service.
… moreShawn Raulerson
Terrible wait time for a slow hour. Food was prepared and set on the counter for it to just sit there for 20 minutes while nobody was at the counter to give it to me. Meanwhile employees are slacking off in the lounge area and talking crap about each other instead of just doing their job.
… morePeggy Patton
The food was delicious and I drove 40 minutes home after picking it up and went swimming then ate it was still delicious.
… moresarah plank
I went through the drive thru and ordered a number 3. Waited 10+ minutes for the meal and was brought a #8 instead. When I returned “Maria” was rude. I asked for a refund and she dropped the change saying “oops I dropped it”
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