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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 2431 S Stoughton Rd, Madison, WI 53716
Phone: (608) 223-1120
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
3 Wendy’s Locations in Madison, Wisconsin
2431 S. Stoughton Rd. Madison , WI 53716. US. Main Number. (608) 223-1120(608) 223-1120. Get Directions · Visit Store Page …
Wendy’s Gammon Road in Madison, WI
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Wendy’s Delivery in Madison, WI | Full Menu & Deals | Grubhub
Wendy’s in Madison now delivers! Browse the full Wendy’s menu, order online, and get your food, fast.
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Reviews
keith green
I normally go to this location and don’t have too many issues. However this evening was not the case. I decided to stop here to pick up dinner for my kids. I saw they had chicken tenders and was excited to try them and have my oldest try as well. I ordered a 4 piece meal and a plain single cheeseburger. My total came to $18 which I thought was a little steep. I’m going to assume I got charged extra because of the “peak hrs” however there were only 2 other people in front of me and no one behind me. I got past the sticker shock and drove home. When I open up the bag to give my oldest his tenders and my youngest his burger; to my surprise I found there were no fries. So I walked away spending Five Guy Prices for 4 slightly overcooked chicken tenders and a single patty burger and a Fanta………
… moreJinx Cardinal
Unfortunately, I’ve had too many negative experiences with this Wendy’s to give it a good review. Almost every single time I have gone to this location, something major would be missing from our order.
One time, my friend only got their fries and drink, not their chicken nuggets at all. This most recent time, we ordered burgers with adjusted toppings through the app. We got the burgers and it was obvious they didn’t read the changes at all, they just threw in the basic versions with everything on them.
We ended up going back that time to get it fixed and they messed it up again! I got a double bacon burger and when I got my “fixed” burger, it was a single with no bacon.
… moreOne time, my friend only got their fries and drink, not their chicken nuggets at all. This most recent time, we ordered burgers with adjusted toppings through the app. We got the burgers and it was obvious they didn’t read the changes at all, they just threw in the basic versions with everything on them.
We ended up going back that time to get it fixed and they messed it up again! I got a double bacon burger and when I got my “fixed” burger, it was a single with no bacon.
Danny Devoted
This is the second time I’ve had an order wrong. The first time, I let slide since it was just a frosty mix-up. But the same person has taken my order and made it wrong twice. I just came home to find out that I received two COLD medium fries and a frosty for $11.85 instead of the baconator meal I ordered. Being part of the service industry myself, I try to be understanding, but this is ridiculous. This cashier also does not repeat orders back, which would save them from situations like this. It would’ve also saved me from paying $12 for a cold meal I didn’t even order. Also, why in the hell is anyone being charged over $8 for two medium fries?
… moreJames Crowell
The food is always hot and tasty. But Dave the manager seems like he doesn’t want to be there. He gets all snooty, when you put in a big orderI, 1 day I just drove away, , because of his attitude. I hope he doesn’t treat the employees like he treats the customers. I usually go through the drive thru, but I went in 1 day and the place was dirty. Floors greasy and tables sticky. It wasn’t like they just handled a rush hour, and didn’t have time to clean. I really like Wendy’s, but I don’t like the way I feel after being served by Dave. This is the Wendy’s on the corner of Phlaum and Hwy 51, on the east side of Madison.
… moreDonny Caine
Place is run down and dirty. I waited 20 minutes in the drive through and didn’t even get to the order screen before leaving. So probably would have been a 45 min wait for food. Nothing at Wendy’s is worth a 45 min wait.
… moreJoseph Walker
Disappointing experience.
The good: the manager took our order, he was swift and professional. Our food was hot, fresh, and tasty, on par with what you expect from Wendy’s.
The bad: the fountain machines were out of most drink options and there was no ice. No one told us about this when we ordered, nor offered to fill our cups from behind the counter with ice or drinks. This was disappointing. Our chicken sandwiches were on the drier side, but still tasted good, just texturally not right.
The ugly: the ice machines for both fountains were broken and leaking water into the restaurant, causing large puddles of standing water in the condiment area, my shoes got soaked. There were wet floor signs, but not enough. The floors were simultaneously sticky and greasy, the unoccupied tables were dirty and covered in crumbs. The store was clearly understaffed during this lunch rush so everyone was focussed on assembling meals. There was no one left to mop or wipe tables. It felt disgusting. Piles of trash bags were in the back of the kitchen area and the condiments area was overflowing with trash. Some of the furniture was broken.
All told: good, fast and fresh food, hard working and swift staff but poor sanitation and maintenance ruined the experience overall.
… moreThe good: the manager took our order, he was swift and professional. Our food was hot, fresh, and tasty, on par with what you expect from Wendy’s.
The bad: the fountain machines were out of most drink options and there was no ice. No one told us about this when we ordered, nor offered to fill our cups from behind the counter with ice or drinks. This was disappointing. Our chicken sandwiches were on the drier side, but still tasted good, just texturally not right.
The ugly: the ice machines for both fountains were broken and leaking water into the restaurant, causing large puddles of standing water in the condiment area, my shoes got soaked. There were wet floor signs, but not enough. The floors were simultaneously sticky and greasy, the unoccupied tables were dirty and covered in crumbs. The store was clearly understaffed during this lunch rush so everyone was focussed on assembling meals. There was no one left to mop or wipe tables. It felt disgusting. Piles of trash bags were in the back of the kitchen area and the condiments area was overflowing with trash. Some of the furniture was broken.
All told: good, fast and fresh food, hard working and swift staff but poor sanitation and maintenance ruined the experience overall.
Brianna Larson
When ordering the guy taking the order told us to “use our words” because we were simply reading the menu and thinking. so rude. terrible service! If you make it seem like its too much work to take someone’s order and take out you’re anger on them you SHOULD NOT WORK THERE!
… moreTodd Dutoi
Service was good, fries were hot burgers were just ok.
… moreLori Anderson
Love the kids meals. Only 1.99 after 4. And have dinos kids can build. So much fun. Had the wild berry lemonade it was delicious. Cookie sundae was sooo good. It was sooooo delicious. Cant wait to go again.
… moreCarol cress
When you have someone at the counter that doesn’t speak English it’s really hard to order food and came back the next day and after standing at the counter for 10 minutes and still haven’t been waited on it left and went somewhere else to eat, food was really good but the service is really bad
… more