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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 225 Grand Ave, West Des Moines, IA 50265
Phone: (515) 277-7472
Website: https://www.wendys.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Wendy’s Merle Hay Rd in Des Moines, IA
Visit Wendy’s at 4935 Merle Hay Road in Des Moines, IA for quality hamburgers, chicken, salads, Frosty® desserts & more. Get hours and restaurant details, …
Reviews
Matt Laucamp
Very weird, and rude customer service this morning.
The first heavy-set lady says “why did you order your breakfast sandwich plain? It always comes plain.”
?? I just ordered through the app I have no idea why you’re saying this to me
Second guy hands me my food and says “next time drive around the whole restaurant we saw you take a u turn to get to the drive thru, this could cause an accident.”
What? There was nobody even in the parking lot. Must be some mental issues going on at this location!!
… moreThe first heavy-set lady says “why did you order your breakfast sandwich plain? It always comes plain.”
?? I just ordered through the app I have no idea why you’re saying this to me
Second guy hands me my food and says “next time drive around the whole restaurant we saw you take a u turn to get to the drive thru, this could cause an accident.”
What? There was nobody even in the parking lot. Must be some mental issues going on at this location!!
Matthew Dawson
Been to this Wendy’s twice now, both times great service! JaySean was super kind and patient while I ordered. I went back to wash my hands and he had my order ready and handed it to me when I got back. Love the clean storefront, and the separate sink is nice so you can wash your hands without having to touch a bathroom door. Two sausage biscuits and potato wedges were super hot and fresh, and great on pricing, $5ish total. Thanks again for your great customer service JaySean!
… morePeyton Reed
Overall a terrible experience, if your looking for the worst food/experience around waited 10 mins for my order to get brought out and it was cold, how do you make a customer wait for food that’s already cold?? The man at the window in the drive through set the pace of what kind of establishment this really is, extremely rude and bossy about how “his place is ran”. I love Wendy’s but I’ll never return to this location due to the service I got and the cold food that was brought out after being told to wait for the food to be done! 1/10 experience
… moreCheryl Santee
The drive thru person doesnt listen or understand what you said. She asked for my order, tells me to wait a minute. Comes back on and asked me to repeat my order! I ordered a Daves single, with ONLY ketchup, pickle , tomato and mayo. I leave take a bite there is cheese. When i places my order I said ONLY. The night staff doesnt listen well and have attitudes like the customers are the problem.
… moreMaryAnn Spicer
Wendy’s has a panko crispy Alaskan Pollock Fish Filet Sandwich that is rich in Omega-3, Low in Mercury that’s approximately 450 calories. It’s a good source of protein if you are calorie conscious. The dill tartar sauce needs a little work on flavor, but this time limited fish has a good real fish taste if you like soft white flake fish. It’s not on the menu board — just ask— to see if it is still available. The price is reasonable, and it’s light in terms of giving you some energy to continue your day.
… morekyle meyer
Foods good, its the lack of customer service i was severely rush through my order. Just straight rude. Im most likely not going to use this location agian. Due to bad customer service basically every time I stop at this location on grand in valley junction
… moreAngel Hesseltine
Not going back!! Never can they make my sandwich right!! Every time!! What part of NO ketchup do you not understand? I have been told it was the MANAGER that made my sandwich!! They want more money to work, but they can’t even follow simple instructions! I am DONE!! This happens every time I go there!!
… moreFayzon Lawrence
There was a gentleman sweeping off the floor as employees called him over. He came out with a big sigh as he was speaking to us. unique disrespectful, tone when speaking to us.
Today is National Cheeseburger Day. We explained that to him, he said there is no such thing, and if there is it’s probably not gonna work.
… moreToday is National Cheeseburger Day. We explained that to him, he said there is no such thing, and if there is it’s probably not gonna work.
Em La
The drive-thru person was mean bordering on actually menacing. It’s so dark and scary in that area anyway, and then you have terrifying people ignoring every normal courtesy. Like I said “thank you” and just got stared at. Food was mediocre but okay.
I just don’t understand–it takes nothing to treat people decently.
… moreI just don’t understand–it takes nothing to treat people decently.
Jason Clements
Nice fairly new building. The food is as expected. They have a really good crew for lunch. The new seating area is not very comfortable (no padded seats) but that’s ok with me. They have affordable biggie bag options.
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