Fast-food burger chain serving sides such as chili & baked potatoes.
Allie Dugger photos
I don’t make bad reviews genuinely but whoever is managing in this location needs to figure out what they are doing. It is not 16-year-olds working in the back. They are grown adults and they should be knowing what they are doing. The girl at the front was very kind and she obviously wasn’t making the food but to get a burger wrong four times. Like giving the messed up burgers to me for free doesn’t even make up for anything because it is all entirely cold now and we had to wait multiple times for the correct food that we never had gotten and also the receipt that we had gotten wasn’t even ours. We had a dine in order and you gave us a DoorDash re-order for a holly b so idk what goin on w this location but I’m 18 and I work in a restaurant and my management would never let it be like this also the meat was very pink people in the back where talking on their personal phones which I understand could be work or family related, but it just didn’t seem like that you’re payed to do your job not be there.
… moreStevon Stilwell
How is there ten people here. The manager is on a on a personal phone call on speaker phone. However they are talking to is swearing every other word. Not one person in the restaurant has gloves on. I placed an online order, waited 10 minutes. Walked into the store. As I am standing and waiting. A guy came in, placed an order at the counter. While I am still waiting, over 20 minutes total at this point. The guy who walked in, got his food and was on his way… Now I am frustrated…
Why don’t people respect the fact they are at work? You are representing a company that give you money to work their business. IN A PROFESSIONAL MANNER. They can’t babysit you, you’re grown enough that you shouldn’t need it.
Get off your phone, put on some gloves and lead your team to a better service. Wendy’s not only expects you to just be in the building. They are relying on you to respect their brand and give customers an experience… And not one like this.
If I were affiliated with the company. I would have fired everybody on the spot. This was hands down the worst experience I have had while choosing to eat anywhere
… moreShayne Reed
If you like hair all in your food this is the perfect place for you, it takes so long to get the food anyways. Trashy. My boyfriend tried to call up there and they hung up on him.
… moreClayton Maxwell-Mc Cabe
This is my local Wendy’s and they’re usually not the best but today they were out of a bunch of items like chicken nuggets, crispy chicken and large cups. Instead of receiving a double stack in my biggie bag I received a hamburger, this isn’t the first time that I’ve gotten a small smaller sandwich or wrong sandwich at this location. Everyone is usually nice there though.
… moreParm E. Sean
The pit I felt walking into this establishment was immobilizing. It’s like my feet were trying to turn me around to get out of there. Nonetheless, I went inside, I was pleasantly greeted by a very kind employee named DENISHA. If it weren’t for Denisha, this place would have zero stars from me. Every other staff member ASIDE from Denisha was extremely rude and unprofessional. So much so, I heard all of the workers dropping B and F bombs about the people in the drive thru. Literally screaming. Meanwhile their lobby consists of diners, as well as a little girl and her father right next to me trying to order with Denisha but finding it hard to talk over the employee in the background yelling/cussing about the customer in the drive thru. It was disgusting. Anyone who can wear a uniform of any kind and conduct themselves that way while on the clock should be ashamed of themselves. The point of my review though is to commend Denisha and hope that the owner sees this. She is an amazing and welcoming and hard working employee. Don’t let her slip through the cracks because the rest of your staff is not up to par. THANK YOU DENISHA for making me smile and being such a great employee.
… moreShawn A
Google says location opens at 630am. I arrived at 845am. Lobby was closed, drive thru was unresponsive and parking lot was not even plowed, nearly got stuck. Not to mention after I parked and walked up to the locked door and employee was just sitting inside, staring at me through the glass, didn’t feel the need to tell me the lobby was closed or give me any information just stared at me while it’s snowing heavily outside. What a waste of time.
… moreMegan Farr
My husband was just there and ordered 3 JUNIOR BACON biggie bags just for us to get 3 BURNT double stacks instead. Everytime we try to give yall the benefit of doubt and yall cant even read an order correctly. Also your manger is rude and always has an attitude. She is rude to customers who leave bad reviews due to her incompetence working there. Save your money and go to the one on Wayne rd between Cherry hill and Avondale.
… moreNyeshia Coleman
I came in today around 2:40 to order a Grilled chicken wrap and there was hair in my food not to mention the staff took forever to take my order. I was the only car left from the drive thru and I waited for at least 10-15 mins before I was helped. Very unprofessional, the workers should be wearing hairnets
… moreLouie Willis
The Wendy’s double burgers was black.
Old meat paddles. The chicken nuggets looked like they were overcooked,dark Brown and hard. We wanted baked potatoes, but they said they were out. And it was only 630 at night.
So we got french fries, which, turn out to be very dark, Brown and hard. I was told by quite a few people that the hamburger meat was old hamburger patties that you use to make the chili with
… moreTim Mckinnie
I ordered the Double Stack Biggie Bag, medium-sized, and received the bacon single, small size meal. It was not fresh. Frustrating! I paid for one thing and received something different. How many more chances does this restaurant chain deserve?
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