Hailey Betts
I normally don’t leave reviews but I had to. This was the first time in a while I had a great experience with a Wendy’s. It was very refreshing! The ladies that worked tonight (2/27/26) have amazing attitudes and are super friendly. They definitely deserve recognition! I will be going out of the way for now on to go to this location. Thank you!!
… moreKandace Marshall
The manager here is so ignorant, I wish my husband would have gotten her name (we’ll figure it out). My husband ordered breakfast from here this morning and to our surprise when he makes it all the way home, they gave us what was supposed to be a chicken honey biscuit with nothing inside of it. When he called to let them know there was an error (very pleasantly btw), she immediately with her argumentative self told him there was nothing they could do. He didn’t have a receipt (which they did not give him at the window) and on her end she claims that’s the way whoever was taking the order rung it up. Why would anyone pay $4.29 for just a biscuit with honey?? And if we just ordered a biscuit, why would they put it on the biscuit and roll it up like it’s a sandwich instead of giving you a biscuit with honey packets on the side like every other establishment does?? Not to mention, the food we do have does not taste good and they were extremely slow although no one was hardly even in line.
They’re very slowful and have terrible attitudes. They act like they don’t care about anything and I’m sick of our own ppl giving us terrible service so often. Now we have to be on our Karen and call corporate because they’re so ignorant. I think the manager herself would agree it wouldn’t matter if I spent $1, if I’m spending MY money somewhere and YOU make an error, you’re going to either give me MY money or compensate me some type of way. That’s for any service and that’s STANDARD. We won’t be back, so sick of them.
… moreHannah Dore
I have come here twice in the past 2 1/2 months and both times my order was messed up. I’ll drive out of my way to go to a different Wendy’s from now on. The only positive about this store is how nice the woman at the counter was.
… moreEd P
Approximately 10 minutes from order to delivery at 12:45 pm on a weekday, reasonable considering the fairly large crowd in-store and drive thru. The counter staff was courteous and helpful. Great chili, lots of crackers and hot sauce. The dining room could have been cleaner; the tables had all been wiped down with water that was not so fresh. The restrooms were a bit cleaner than average for a fast food restaurant. This location is convenient and better than many other options in the immediate area.
… morecyndi Says
dont bother to stop. drive thru closed for shift change. inside ppl don’t even know what is on menu promos. girls are dry or high. go rt up telegraph 4 miles to 12 mile and ppl add alert and know promo. this location the ppl are always not interested in Wendy’s. I made mistake and went back. same bad experience. I wish they would just close. burnt chicken sandwich.
… moreSathya-All accounts
It’s half cooked and the tortilla is not even heated and coming to chicken it’s spoiled this is not first time they did.
Wendy’s used to be my favorite but this telegraph road location store’s service is very worst. And the food they gave is spoiled. From next time I can go 10 miles more rather than going there. Even the fries are burnt, they look dark black more than the popcorn. I think within 2 hrs the fungus will form to this food.
… moreHunter Muckel
clean. kind staff. very fast. brought my three kids here before night church. it was perfect
… moreBrian Smith
Lunch time staff is great. The food is good and fresh
… moreG Gazdecki
Messed up my order in the drive thru. Someone got a way better meal cuz it was paid for beforehand, I can’t say the same. Ended up driving away before looking
… moreMrs. major
I love Wendy’s for there fresh and 100,% real beef burgers. They have went down the drain on serve and freshness and quality. I order a burger and it was soo not fresh it was hard blackened…. Yes the darker and oily the burger Patty the longer it been sitting around hardening. I requested for fresh burger… They just soaked the old parties in oil mixture to heat up another old Patty.OMG
The manger did not give me a problem when I asked for a refund.
Here I was again running errands and in need of a quick bit. Plus I just could to the new 5.00$ coupons in the mail. I get there to my surprise my server did not know how to apply my coupon and over charged me than tried to convince me that I had ordered additional items to justify my high bill. After she show I want going to pull up without my correct change she called got assistance and refund the overage. I was happy the issue was corrected. But as I pulling off with burger in hand.. Always check your good quality before you pull off..I don’t care how many cars are behind you. Yeah I’m that person that in front of you in the drive thru taking less than .30 second to CK
And see pictures to why I check.. Seriously
There was a plastic bread bad tie in my burger. Wendy’s you need to re- train you staff and stop letting your carriers come to work with open rashes and body piercing on their body even if they are just cashier or managers.. yuck! I will never eat there again because of poor quality and poison harmful objects that are being left on the food and stay cursing and appearance is not presentable for serving quality food. Yeah this place should be shut down and staff and retrained.
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