Wendy’s

  3.2 – 1,631 reviews   • Fast food restaurant

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At Wendy’s in Eastpointe, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Eastpointe, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 48021

Hours

Tuesday7:30 AM–1 AM
Wednesday7:30 AM–1 AM
Thursday7:30 AM–1 AM
Friday7:30 AM–1 AM
Saturday8 AM–1 AM
Sunday8 AM–1 AM
Monday7:30 AM–1 AM

Address and Contact Information

Address: 18001 E 9 Mile Rd, Eastpointe, MI 48021

Phone: (586) 779-0132

Website: https://locations.wendys.com/united-states/mi/eastpointe/18001-nine-mile-road-east?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search

Menu Photos

Order and Reservations

Order: Order online

menu.wendys.com

Photo Gallery

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Reviews

George Hammond
This sandwich looks real good. It’s a shame that I never got one after ordering one through Door dash. My receipt says that I got one but right now I’m staring at a regular spicy chicken sandwich. Which I cannot eat because I can’t eat mayonnaise. I know nobody is perfect in this world, but I’m done with ordering from this store because everytime I do, a food item is missing or wrong. EVERYTIME! It’s a shame that employees spend more time playing around behind the counter than they do making sure that a customers order is correct. I see it everytime I step into the store to grab something to eat, so I know it happens and now the mistakes are happening regularly thru Door Dash orders for which I’m thankful that I can get a credit on my missing food but that doesn’t help me on my lunch break since I now have only a frosty to eat. I’m not the only person that is fed up with the mistakes that the crew in this store makes. There are plenty of dissatisfied customers out there who just don’t bother putting it out there in Google reviews for whatever reason. I know that this store used to be a really efficient and top notch store because I once worked there as a manager years ago. You need to do better!
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Shanell G
Very rude and incompetent man at the drive thru. Has to be mid 40s (understandably mad that he has to work drive thru, but still no reason to be nasty). Repeated my order at least 6x at the drive thru and he still left things off and (with a nasty attitude) said I never asked for it. There were only 4 items, and I repeated it multiple times. When I politely asked for the correct sauced he closed window on me mid sentence. Just nasty AND incompetent. Pick one
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T M
This place is so hit or miss that you’re better off just going to Taco Bell or the Legends. At least when you order from those places the food is guaranteed to come out hot and fresh. I ordered the chicken tenders and even waited in line for about 15 minutes for them to still be handed to me cold as a brick.
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Dorothy Stover
Do not eat here, the place is filthy, they advertised Mushrooms Swiss Burgers so I ordered 2 small Combos and got charged for large because they were out of all cups except large, every single napkin holder was empty and when I went to counter to ask they said they are out.. Instead of a Mushroom Burger I got Mush Burger . The floors are never washed and bathroom are a health hazard. I choose Wendy’s because I usually get higher quality food but not at this location.
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Shayna B
After waiting 50 minutes in this long line, the car in front of me fell asleep, like a normal person I drive around the car only to wait another 15 minutes. At this point my kids are hungry and just want nuggets and fries and to go to bed. I finally get to the window and the heavy white lady, skinny white man and heavy black girl tell me to go back around. Confused, I tell them the car behind me fell asleep and my kids just want nuggets and fries. They proceed to yell telling me to go back around. I say ok, just know that I’m going to write a review and call corporate as well as write a letter. They are fine with all of that so here I am and I really hope they all get suspended. Poor customer service in a time with AI on the rise is sad. Just think, a poor rating, a lost customer and all you had to do was the right thing.
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Maili Lamb
They do body trying too get the orders fine they don’t pay attention to how you order your food. I asked for extra pickles and go no pickles. Slow the hell down!
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Monay McDaniel
I frequent this Wendy’s a lot. ..but I’ve had a lot of unfortunate experiences here with the food. A lot of times they are short staffed and claim they don’t have certain items. Food isn’t fresh often. Today Ordered breakfast sandwiches here this morning, they gave me an old, hard in-edible sandwich, so I brought it back and showed them, and asked for a fresh one, only for me to discover it was the same one they put back in the bag . How lazy and nasty. Yeah after my last few orders I’m done with this location.
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Jasmine Davis
I had a really bad experience at the Wendy’s on 9 Mile and Kelly. The line was super long, and after waiting about 20 minutes, they finally told us they didn’t have any barbecue sauce or orange drink. The customer service was terrible — no apology, no effort to make it right. Definitely disappointed with this location.
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Samantha Sonntag
This is the worst experience I’ve had. Doordashed food from here. Their frosty machine has been “down” for 2 months. I received tomato and lettuce on everything after specifically indicating that I am allergic. They are also out of potatoes. So basically 8/9 of my items are incorrect or completely messed up. Don’t go here.
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Tierra Bond
The food was horrible my chicken patty was burnt black burnt my fries or soggy wet and disgusting I threw up two times just looking at it my Coke it didn’t even taste like coke taste like pure water it was just disgusting they didn’t even have barbecue sauce. my nuggets they was hard they were disgusting and feel like it tastes like it was made in the morning it was just disgusting I am so upset you guys can forget about me ever coming back to that Wendy’s!!!
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