Keegan Scholl
Former employee of a different Wendy’s. This place is a joke. Was the only car in line. Saw the employees taking and laughing instead of making my small order. Waiting around for what seemed like 10 minutes. Otherwise the food was just fine. The service is just not serious here.
… moreSynia Webb
Downloaded the Wendy’s app in hopes making the ordering process faster, as I was running late for my son‘s nap time. Unfortunately, the delivery app used my location and somehow I ended up ordering in another state. I didn’t catch this until I was already at the restaurant and we could not find my order in the system. My order had disappeared from the Wendy’s app, and I was having difficulty canceling my order and re-ordering. The management team went above and beyond. They went ahead and made my food and gave it to me, despite me not having paid or ordered at the right location. They gave me the resources to cancel my order and refund my money at another time. So thankful for the caring individuals who helped me today! Wish I could’ve caught names to give a proper thanks. Food was great, as you would expect any Wendy’s establishment to be. Highly recommend if you are stopping through the Mitchell area!
… moreAshley Austin
I went through the drive through this early afternoon right at breakfast/lunch switchover and the staff was so nice! They had such a great attitude, particularly the male who helped me. His cherry disposition really put a nice touch on my day. It was refreshing to interact with him.
… moreJoseph Young
After a 20 minute wait, 1 of the 4 things I ordered was actually edible. Oh and on top of that they gave me no straw, it’s the little things I guess.
… moreMelissa Tucker
Taking orderes on a paper bag to punch in order in the drive threw instead of in front of the customer and repeating orders so they are right. No friendly faces no welcome to Wendy’s nothing. Will never go back. Food was luke warm and wrong it was 30 dollars waisted.
… moreKimberly Eden
Fries were cold when I got them through the drive thru. Didn’t end up eating burger. Friendly but waited longer than expected with only 2 cars in drive and one in lot.
… moreAaron Sizemore
Was in the drive through and saw the employees pointing and talking amongst themselves and pointing more at my jeep, when I got to the window I kindly said you forgot my large fries for my combo and it wasn’t until I had to ask them what the combo came with for them to realize what they forgot all while some lady was telling the window guy that they didn’t forget anything, I expect better service
… moreAshley Oliver
Did a pick up order, but wasn’t ready we we got there. We are traveling and wanted a quick grab. Ended up having to wait 5 minutes for the order I had put in 5 or 10 minutes before we got there. Had to pull up and wait… but it’s not like the food was freshly made. Breakfast sandwiches were old and same with the potatoes. Asked for cream with my cold brew, didn’t get any. However there was a weird hazelnut flavoring in my husband’s hot coffee despite not wanting that? Service wasn’t great either.
… moreJason Mosier
Wish it was better but it never changes. We rarely go here for food and only go once every 8 months or so to see if it ever improves but it doesn’t. Slow service. They always mess up the food or don’t put it all in the bag. Or they’re out but you’ll never know it. Hell tonight they said they were out of fries and baked potatoes. The guy said they’re about to run out of meat. Sounds like poor management but regardless, It never fails with this place. Had enough of this place. Given it many chances but we’re done. Go to literally any other restaurant in Mitchell. The marathon station is a better place to eat than this.
… moreAnnelise Barnard
It seems like every time I used to come here something would happen. They’d forget my ice, ask me to wait and when I’d finally get the food it was cold, staff was a little rude at times, and my order was wrong almost every time. However, the last month has changed my opinion. I’ve been to this Wendy’s 2 times in the last month with my boyfriend and both times the staff was extremely friendly. The first time we had to wait a little bit for our food but they gave us an extra free frosty and were overly apologetic for the wait. The food was hot and exactly what we wanted. Then just this past week we stopped by and they once again asked us to pull forward for our food. They gave us an entire extra sandwich! We went back over our receipt and we didn’t accidentally order an extra, they might have done this on accident but either way j was extremely happy. My opinion has been turned around and I really enjoy coming here!
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