

Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Monday | 9:30 AM–12 AM |
| Tuesday | 9:30 AM–12 AM |
| Wednesday | 9:30 AM–12 AM |
| Thursday | 9:30 AM–12 AM |
| Friday | 9:30 AM–1 AM |
| Saturday | 9:30 AM–1 AM |
| Sunday | 9:30 AM–12 AM |
Order and Reservations
Order: Order online
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Crown Point – Wendy’s Locations
Wendy’s 7843 E 109th in Crown Point, IN
2 Wendy’s Locations in Crown Point, Indiana
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Reviews
They precook the burgers, then leave them in a warmers drawer ornate them in a microwave.
Fries are pre-cooked and nasty too.
This is a new Wendy’s and I fear they will go out of business due to this kind of garbage.
This is what I was served the last time I went there.
All of the problems I experienced there were late night.
Bread on the muffin was stale, sandwich was cold. Seasoned fries were also cold and tasted like they had been sitting for a while.
The biscuits and gravy was ok, it was at least warm.
Needless to say breakfast wasn’t good, hopefully this does carry over to the lunch items because those are generally good and hot.
Service was ok the employee really didn’t say anything.
We’ve always preferred Wendy’s over other fast food, especially on busy nights after kids’ games. We like that there are options beyond just burgers and fries—my personal go-to has always been the chili. That’s why it’s been frustrating to see those options either unavailable or the service break down.
Last weekend, I sat in the drive-thru for over 10 minutes after being told “please hold one minute.” Cars were stacking up behind me, and with only a small window between commitments, I had to leave. I chalked it up to an off day and figured I’d give them another chance.
Last night, after my son’s baseball game, I ordered for my family first—burgers, fries, Frostys—just to get their order out of the way since it’s usually the easier part. But when it came time for my wife and I to order grilled chicken wraps, I was told they were already out of grilled chicken and baked potatoes at 7:00 pm. Those healthier alternatives are a big reason adults like us choose Wendy’s in the first place. I canceled my order all together and when I calmly gave feedback, another voice (not the cashier’s) cut me off with “Have a good day sir!” in a stern tone – followed by background chatter. That instantly turned constructive feedback into dismissal.
I went inside to speak with a manager—not because I was angry, but because I genuinely don’t want to see this location fail. The shift supervisor, a younger guy, seemed unprepared. When I asked for the GM’s number, I was told “there isn’t one.” I’ll admit I made a sarcastic comment, because of course there’s a GM number—it’s 2025. He eventually showed me the number on his personal phone (actually held up his phone) and I asked if he would write it down for me. While I was there, another customer overheard and said, “Maybe I should complain too, this has taken over 20 minutes.” In quick service restaurants, that’s not just inconvenient – it’s a KPI every brand tracks, and this store was failing it badly.
For context, I worked in corporate for a larger quick service restaurant years ago. I’m no expert, but I do know the standards around service, preparedness, and speed. This location is missing the mark on all three.
The truth is, customers usually just want to feel heard. With better training, this could have been handled and de-escalated easily. Instead, the service feels broken. There’s a reason people flock to Chick-fil-A and the cars are always wrapped around the building —the consistency, preparedness, and customer care are top notch.
I’m rooting for this Wendy’s to improve because it’s been a staple in Crown Point for years. But right now, it’s not the reliable option it once was, and that’s a shame.
When my son was eating his burger, he found a FLY in it.