Ryan Richardson
They did not have frosties, or Chicken when my grandma asked for a chicken sandwich and yet I got chicken nuggets in my biggie bag. The front was closed and the employee tapped her fingernails against the glass when we weren’t paying attention for a second for us to pick up our drink. We had to wait forever for someone to actually get on the speaker for the drive-thru and after they did they said what can I get for you and then said one moment and we had to wait more. The fries were scattered all along the bag and the wrapper on the burger was wet.
… moreRoss
The food itself is fine for the most part, but I really think this location deserves an award for some of the slowest service possible. I am genuinely surprised how it takes 28 minutes for a Jr cheeseburger and 1 dollar chicken sandwich.
[Every time I got it’s at least a 15-minute wait. & I’m talking about pre-order, too. Also got the wrong orders too**]
I have given up with this location. Go elsewhere.
… moreNicholas Kiefer
I feel bad posting it but avoid this Wendy’s at all costs. It’s not worth it when it consistently takes 20-30 mins for a normal 2 person order. The staff there are doing everything they can but management clearly sucks because this has got to be one of the slowest Wendy’s I’ve ever been to. If you really need fast food do yourself a favor and just get McDonald’s next door.
… morecharlie McFunyin
After ordering my food and waiting in the drive through. Tried to use tap to pay with my phone but the cashier said “I don’t reach out this window” clutching her long nails. We both looked as I’m extending my arm through and into the window and she refuses to bring the tap machine to me or take my payment. Unfortunately I don’t have magical extending arms to help her out. So I left.. this was 1/17 around 3 pm
… morejared teegarden
Got here during the lunch. Rush waited over 45 minutes between entering the line and getting my food employees were talking. The entire time my order was incorrect. I ordered a strawberry swirl. I got a vanilla frosty with some strawberry mixed in at the top.
The burger was hard ans dry the frys were stale
Don’t go here.The employee’s are.Terrible, lazy and too busy with what’s going on inside the building to get your food order, correct
Update i just took everything back and requested a refund the manager wasn’t there the assistant manager Allysa was doing her best but couldn’t issue a refund ( what’s the point in having an assistant manager?If they can’t take care of things like this.I mean I find this ridiculous)
If you do have an issue, alyssa did everything she could took down my phone number called the manager and told me I could come back tomorrow to get my issue refunded. Thank you again, Alyssa for your assistance. You were amazing.
… moreB. Jones
Went literally just to try the new swirl frostys. Waited longer than I should’ve for being the only person and only getting a couple of drinks. This is just old frosty base that barely even tastes like vanilla and that strawberry at the bottom is the only strawberry in the entire cup. Every time I come here it is just bad all around. Just wondering if management even exists here?
… moreShauna Burchfield
If I could give this location negative stars I would!! This was my husbands spicy chicken sandwich, that he got from this location. $18 for food like this, and thank god he didn’t make him as sick as we anticipated. This could’ve been so bad, and could’ve put him in the hospital. These people do no care about custom service and a severely poor representation of Wendy’s. I contacted the number on the back of the receipt, and they were going to escalate to corporate, and have them “call me back” so we shall see. My husband posted it on twitter, and Wendy’s said they will take care of it, and I hope they do but this could cause severe damage, and this store needs to be highly evaluated. If this is what the food looks like, I can’t even imagine what the hygiene of the store looks like. Never ever again.
UPDATE: It’s been 3 weeks with two contacts to customer service/Corporate, and one reach out on Twitter and still no response from Wendy’s. Very Disappointing for sure. We will try reaching out to them one more time to see if any action as been taken, but I am not holding my breath. Definitely lost a customer for life.
… moreR Papa
I stopped there for 2 frosty’s at 10:45 pm on a Tuesday night. 20 mins to get order in the drive thru line. It’s almost as if they don’t want to be there. They could only process one order at a time. Two people taking out the trash at 1/2 speed. If you have 6 cars in the drive thru line, service your customers the garbage can wait. Wendy shut this place down….25 mins still haven’t move closer to getting my order. Dave Thomas is rolling over I. His grave. When I got to the window it was 18.40?????2 frosty’s,,,ummm what a mess…
… moreMolly Belcamino
Drive thru. I order 2 jr hamburgers ketchup only and a chicken tender meal. They make me pull forward for my chicken tenders. After ten minutes i finally get my order. No straws for drinks. The guy leaves and doesn’t acknowledge me until he is halfway back inside. Comes back out with an attitude, i let him know my jr. hamburgers are incorrect and my fries are cold and rock hard and he continues to walk away from me while I’m talking. He doesn’t even how they are supposed to be made so how is he going to come back with the correct items?
Comes back with new items and tells me they were ordered wrong….
Im like no, i ordered them with ketchup only, the cashier rang them wrong because she interrupted me so i had to repeat it 3 times.
Ill never come back to this location.
… moreFrednando Bothwell
Went through drive thru. Attendant was nice and polite. Got food together quickly. Tried the new nuggs and a mushroom bacon double cheese burger. It was ok. Burger was sauced very well. Portions were good. Just a little something missing from taste of burger. Not sure if it was combination of ingredients or seasoning. The Buffalo saucy nuggs were ok. I will them again,different flavor.
… more