Amanda Schulz
I ordered an online order for lunch for my child and I about an hour before I went to pick it up, had to get ready and then pick my child up from school for an appt.. When we got there to pick our order up they told me “that’s funny someone already picked that order up”…. Okay… Well….it wasn’t me, so? Long story not so short…They basically blamed and accused me of telling someone I had made an order and had it picked up by someone else?! As they’re arguing with me and telling me this happens all the time and acting like I was SOL at first until I was like…well, I paid for my order and I expect my order….They hesitantly told me to pull forward, made our order and then brought it out … Once the little red stringy beard guy came out, I grabbed the bag and said thank you, he turned around with an attitude, again accusing me of setting up some conspiracy for my order to be picked up twice. “for future reference don’t tell anyone you made an order” like uhhhh. For one…. I didn’t. And for 2, how do you know an employee didn’t click the wrong name or something? He said he was just trying to be helpful…. I don’t know in what world accusing someone and treating someone as being a master mind theif for a 6 pc and a 10 pc is helpful What a world we live in where an innocent paying person is accused and berated (if there was a thief and not an employee error) and the thieves just get away scotch free. And if it was an employee error, the way they treated an innocent paying customer with their child in the car for their mistake… was, to put it nicely, less than helpful. And these weren’t young kids either…
… moreJamie Hamilton
I normally don’t have any complaints but tonight I went through the drive thru & ordered a large chili w/cheese &. a small fry that was $7.38 & I get to the window to get my food & I ask for extra crackers because I already know they don’t give me much so she hands me 4 of the pkgs which isn’t much in crackers but I’m like whatever so then I get home & get my food out & the fries are cold & has a lil container of shredded cheese separate but I’ve always gotten it on my chili but again whatever then I get my chili out & I only got 7 pjs of crackers & every single 1 was stale! So now I’m upset & I’m not going back out so I just wonder the date on the crackers & who is supposed to be checking dates? But it’s whatever!
… moreKelly Bean
They’re always really kind, their line moves fast and all that…but whoever puts the food together? Oi. When I worked fast food they would say of course, “if you wouldn’t feed this to your own children, don’t serve sub par to our patrons….” and its been in my head for 20yrs lol I always get a cheddar bacon potato and a Jr. bacon cheeseburger……I swear to god, those 2 things will have a total of 3pc of raw bacon and come to like $7. We moved here from Martinsburg Rd so maybe they just have better food prep???? I dunno but it’s a lil annoying lol but because it’s good!!! Just make it good!!! Lol
… moreShawna Blazer
Always a rough visit at the drive through. Either the order is wrong or tossed in the bag like trash.
… moreLarry Smith
Okay I tried your drive trough. Today long line and finally when I got my food
IT WAS COLD
Not sure if I’ll ever be back chicken nuggets COLD CHICKEN NUGGETS no time it lunch time
THANKS FOR ANOTHER BAD EXPERIENCE
… moreUnique Cadet 1291
This was one of the best Wendy’s I have visited. There with one of my residents who sits in a wheel chair. The Automatic doors were the first plus. Then the inside door people were so helpful with holding and accommodating. Order food the customer service representative was the sweetest. She helped me get my client to the table and presented great hospitality. She made sure to offer her further assistance, if needed. The place was clean and food was good!
… moreNate Conrad
Rude servers, and awkward ones. I ordered tenders and was served two cold fingers and clumps of breading from the bottom of the fryer.
… moreJohn Douglas
Consistently good food. Sometimes, the drive through forgets utensils, salad fixings.
… moreD Geo
10AUG24 everyone was courteous and genuine. The food was fresh and served quickly. Thank you.
30AUG25 they were nice, they messed up and order but corrected it.
31AUG25
They’re very nice and pretty fast. Thank you
… moreDerek Scott
Best fast food burger joint in town. Always clean building with friendly staff. They have the undisputed best fry’s in fast food, and their burgers don’t leave you asking where’s the beef?
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