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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 5047 Tuttle Crossing Blvd, Dublin, OH 43016
Phone: (614) 798-0033
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Steve Seagraves
Poor quality assurance! Baked potato- cold, dry, and missing butter, sour cream, and fork to eat it! Didn’t matter about fork,too disgusting to eat. On top of that didn’t supply straw for drink. Need to make sure to supply condiments and straws. Service 101.
… moreHan Xi
I ask for extra onion every time I go there and they never honor the request. They put the sticker on there so you think that they did it just to not do it. I suggest checking your order before leaving the restaurant because the people making the food genuinely take pride and get happiness from messing up your order intentionally. It’s happened the last 4 times I’ve gone there. There’s no consequences or accountability if you fill out a survey about it or report it to headquarters.
… moreJames Finnerty
I stopped into this Wendy’s for lunch today and ordered a combo meal that included nuggets. The nuggets were soft, soggy, and a little cold. They seemed as if they had been cooked earlier in the day then microwaved when I ordered them. A very nice older gentleman was working behind the counter named Don worked his way across the restaurant asking people ‘how their day was going and how their food and service was’. When he got to me I gave him the “so-so” hand signal. I let him know that the majority of the food was just fine but the nuggets were subpar. He apologized and we had a little bit of a conversation before he made his way to the next table. A few minutes later he came back with some fresh crispy nuggets. He did not have to do that, and I really appreciate his dedication to good customer service and customer satisfaction. I think Don went above and beyond today and I really appreciate him and his commitment to quality.
… moreBrian Wallace
Absolutely the worst Wendy for customer service. Used app to order a staple of their menu since 1970s and when I went to pickup, they were out. When asked for my refund, was told all app purchases and refunds run through their main office. After reaching out to them, they passed the buck back to this franchise owner who would not respond. Wendy’s at one time was the gold standard, but their quality and attention to customer service has dropped off significantly the past year. There are too many options available to spend my money and I caution against spending your money here too. They just don’t give a damn anymore.
… moreShayla Moyer
Worst experience of my life, I am SO NICE, and I’ve never ever been YELLED at by a person working in fast food and this lady with red hair was absolutely terrible. Lost my appetite for wendy’s for a while that’s for sure, all over her mistake, charging me for a frosty I didn’t want. I kindly asked her to just remove it and she started yelling at me, people like this shouldn’t have jobs.
… moreAmy Fullen
Awful drive thru only received 1 fry out of 2 maybe if the worker at the window was more worried about his job but he was too busy on his cellphone. Fries were trash. Wish I could give 0 stars! Awful can’t even get what you pay for anymore
… moreBeatriz Daniels
I don’t normally get on these but I had just pulled into ohio, stopped at this wendys and I’ve nvr been greeted by the worst employee ever… she really doesn’t need to be there if she hates her job that much…Ihope your day gets better miserable employee 🙁
… moreMike Feddersen
I recently ordered a sausage, egg and cheese biscuit here(6/11/2024) it was bland. It took 5 or 6 minutes waiting at the window. I don’t know if you ever had to wait behind someone at the window, you start thinking they ordered for a whole bunch of people. It was one biscuit sandwich.
I ordered it because I had two recently at the Wendy’s at Louisa Kentucky, they were both fabulous! Today’s biscuit sandwich, pale comparison. Think turkey bacon versus real bacon.
The staff was nice, seemed to be working short. Seems it’s going around.
… moreI ordered it because I had two recently at the Wendy’s at Louisa Kentucky, they were both fabulous! Today’s biscuit sandwich, pale comparison. Think turkey bacon versus real bacon.
The staff was nice, seemed to be working short. Seems it’s going around.
Brian
They were understaffed and out of food at night, though they did allow substitutions. Not the fault of the employees, but management needs to pay better and attract more employees. My Baconator fries didn’t have any liquid cheese goo on them.
… morePallab Ghosh Choudhuri
I ordered food via Wendy’s mobile app to pick up food from this store around 6 PM on 9/25. When I reached there 5 minutes later to pick up food, I found a note outside the door & window that store is closed at 6 due to staffing shortage. So I came back next day to pick up the food or atleast get money back and showed the manager Jesse screenshot of the mobile order. She just rudely and unapologetically said that she does not care about the “grubhub” order (which I corrected that it is “Wendy’s Mobile Order) and she repeated that it was not her problem. She told to call the number listed and cannot do anything about refund.
She mentioned that me not getting food from the store is not her problem. Jesse, the manager also shown in the picture was rude and none of the staffs were wearing masks.
As I am writing this review, I am on hold for last 40 minutes to speak to someone from CS listed in Wendy’s mobile app to get my $30 back. Not surprised! Wondering if I should wait further to get my $30 back or not… certainly my time is more valuable. Certainly not using the Wendy’s app anymore and certainly not this store for sure.
… moreShe mentioned that me not getting food from the store is not her problem. Jesse, the manager also shown in the picture was rude and none of the staffs were wearing masks.
As I am writing this review, I am on hold for last 40 minutes to speak to someone from CS listed in Wendy’s mobile app to get my $30 back. Not surprised! Wondering if I should wait further to get my $30 back or not… certainly my time is more valuable. Certainly not using the Wendy’s app anymore and certainly not this store for sure.